Bay Area Drainage, Inc

Cary M.

Was referred by two prior clients of theirs. The owner came out to give a quote, spent about 2 minutes and seemed very disinterested. On that alone, I would ordinarily call it good, but my friend said he was that way when quoting, but on top of everything for the work, so I let it go.

I get the quote and it is reasonable, but I need them to clarify a few things that I asked about, but were not in the quote. I emailed back saying I would like to get the work booked and can we please clarify as to the questions I had. The office manager says she will get a response in a few days. A few days later no response. I follow up, still no response. I follow up again, saying I would like to schedule and get the bid finalized. Still no response.

I really don't like having my time wasted and cannot understand why the owner would waste his time to come out and give a quote to not even respond when you say you want to book the work.

Oh, I was fortunately able to find a great contractor that did a great job through another referral. Messinna's Landscaping from Oakley.

Kathleen S.

I'd really like to give them 6 stars... they were a pleasure to work with and did an amazing job.

We had Bay Area Drainage create a french drain system around our entire house as well as deal with the outflow of water off of our (fairly flat) property. Javier was the foreman for our project.
I was very impressed and delighted with how our project was handled from the time he and the crew started until it was completed. Javier was always available to answer question when I had them, and solve problems when they came up. He listens to concerns and requests/preferences and handles everything in a calm competent manner that I found reassuring and relaxing to work with. The crew were very friendly and professional and did a great job with everything.

We no longer have water in our basement when it rains (yay!), nor a small lake outside our back door and the water from downspouts and various parts of our yard is flowing away smoothly.

I would recommend them without hesitation.

Marika D.

Bay Area Drainage came out to evaluate the water issue that shows up in my basement when it rains.
Dave was personable, very knowledgeable and extremely helpful. I can not afford the work that needs to be done right now but he gave me some great tips to bandaid the problem in the meantime.
I am grateful for the input he gave me.
I highly recommend this company!

Dan S.

They came to site to provide recommendations and a site map of drainage in our backyard.. it took 2 months to finally get the map and it was incorrect . First they had an issue with the camera, then they sketched a map that combined the drainage when it fact their is two separate lines.. they gave me the run around at least 6 different times via email and on the phone .. very unprofessional and arrogant . I moved to a different company and they were able to correct the issue for 350.00 when Bay Area said the cost was going to be 6000.00 . recommend you shop their price and get a second opinion..

Mark C.

During an extremely wet winter this year, we had devastating water intrusion in our crawl space and lower living area. This week, Bay Area Drainage finished installing a 2-tier french drain system for our south Walnut Creek home. They were one of 3 companies who gave us bids. All the bids were within a very small range (Bay Area Drainage was in the middle of the other two). We selected them due to other Yelp reviews, Diamond cert (not entirely sure what that is), and we liked Wayne's plan for handling water collected in an outdoor planter area better than the others.

We were originally told that their backlog was 10-12 weeks. Turns out it was about 5 weeks longer than that. I had to exchange a few calls and emails in order to lock down a date after their original start date estimate had passed.

However, the work was worth the wait. Each day the crew showed up before 7:30a and completed around 3p. They were all very professional and competent. Wayne originally estimated it would take 11-15 days. They finished their initial work in 6 days. I had to ask them to come back to finish work in the planter area, which they did the following week. The confusion was due to a miscommunication about the scope of the work. It wasn't entirely clear in the written agreement. However, they handled the discrepancy to our complete satisfaction and finished that additional work in only one day.

Overall, we could not be happier with our new drains. Our yard, crawl space, and planter area look better than they did before they began! Landscaping and irrigation lines were reinstalled and the foundation was properly waterproofed. I'm worried that, after making this huge investment, we will begin another long drought. If not, I'm confident that our basement will remain bone dry through all future record rainy seasons. Thanks guys!

We highly recommend Bay Area Drainage.

Carolyn B.

We had Bay Area Drainage put in a french drain along the back, uphill side, and partial front of our house this winter, and they also installed new subsurface drainage tying in the roof downspouts. Wayne was very helpful explaining the bid and the job before we went into contract. Javier and his crew then did a great job once the weather held off long enough for them to get to work. They completed the job with no surprises, faster than expected, and cleaned up our property every day before they went home. Glad to have this project complete and happy with the result.

Mike B.

We had a complex sump pump problem. We were referred to Bay area drainage to give a quote. Wayne came out right away and gave us a quote that was reasonable. We had to wait a long time to start the work because of their backlog. When the crew came out, they were here for 4 days and did an amazing job They were very meticulous, professional and precise. They preserved our landscaping and installed a system that solved our drainage problems.

Chris M.

This company is turns their back on anyone on the other side of the Caldecott tunnel who does not live in a house worth $1.5 million. When I gave them our address they said they ""don't serve that area."" When I asked them where they serve they said Piedmont. I told them our house is in near Piedmont and in fact closer to 580 and easier to get to from Moraga. This company represents all that is wrong with the Bay Area values.

David L.

We had a french drain installed Fall 2016 to prevent flooding in our Berkeley Hills home garage/basement space, a problem we've had previous winters. Great timing as we had extra heavy rain in the winter, as you may know. French drain performed perfectly. Garage remained dry with no sign of water and I could see water from the drain system flow out the exit pipe into the street when it rained. These guys did a great job. Worked very hard and I could tell they knew what they were doing and wanted to get the job done right. Price was right too. We got 3 bids and they came in the middle. If there's one thing they could improve upon is their initial bid/estimate paper work. I like a lot of detail, and there was some back and forth to get an estimate, including parts and manufacturer info, to my liking that I could approve before work began. Besides that they exceeded my expectations and I highly recommend them for french drains.

Bill H.

I couldn't have been more impressed by Wayne and his crew. All the drainage companies this year were slammed and yet he was able to help us out when we had water coming under our house and into our heater vents.. It was a bad scene.

His crew came and installed a sump pump prior to beginning work to alleviate the danger of the rising waters and soon after came to work long days in the rain to dig a deep trench for a French drain around the perimeter of most of our house. The system worked great and we had no damage to our house.

We are hiring them to do our landscaping because we were so impressed. Thank you thank you thank you Bay Area Drainage!