Bay Area Drainage, Inc

Rich N.

If I could give this company zero stars, I would. Although initial work is acceptable, any follow up or follow through is non existent. The project manager is clueless and there's so much miscommunication between their employees. The prices are competitive, but it's just not worth the time and rework.

JR R.

Business must be good for these guys. I say so because I called and left a message about clearing out a storm drain and never received a call back; not to tell me thanks, not to tell me they didn't do this kind of work; not to tell me to kiss their ... nada. So I got it done elsewhere, but the rudeness not to call back must be indicative of their business values. So, use them at your peril. Good luck.

J H.

The estimate and proposal were straight-forward. The crew was professional and friendly. The end product was amazing. Bay Area Drainage corrected a flawed drainage system installed by a general contractor. Previously, we'd had water pooling up under our house, especially after heavy rains. With the drainage system from Bay Area Drainage, our crawl space stays completely dry on the surface. When I checked during yesterday's crazy storm, when neighboring areas were getting flooded, our crawl space didn't show any signs of moisture. They use common sense solutions, and their quality of work is high. They later installed a new drainage system at a family member's house (again to correct a faulty system installed by a general contractor). Again, Bay Area Drainage was terrific.

As when working with any contractor, you need to be a little flexible about the timing. They'll provide an estimated start date, but their schedule might free up earlier, or they might be delayed. The good thing is that, once they start, they work diligently and quickly and often get the work done much faster than estimated. They're also nice people to have around.

John J.

Bay Area Drainage is the absolute best! They completed a large field turf area for our school and finished it WELL under schedule with professionalism and excellence in craftsmanship. Wayne, the owner, knows his stuff very well and is great to work with and his office is very responsive. The workers on site were tireless and worked with incredible efficiency. Not only that, they left the place spic-and-span. I am so very glad that we used Bay Area Drainage- would go with them in a second.

Johnny K.

Diamond Certified my ass!!! This place is run by a ghost with an attitude, and managed by a ditz who can't keep a commitment!!! All you'll get from these people are delays and postponements until your drainage problem is another mud hole!!! Save your money and schedule with someone who wants your business and won't waste your time!!!!!! What a horrible experience!!!! You've been warned..................

Jeff C.

Very impressive! As an employer, also in construction, I so appreciated the entire experience. Wayne was knowledgeable and had good solutions. Excellent supervision and scheduling. Friendly, hard working crew. I will never use anyone else for my drainage needs. THANK YOU BAY AREA DRAINAGE! Jeff C.

Honolulu K.

B.A.D. was over the top awesome. Initial estimate fee, subtracted right from bill. Team was on time, finished early and actually came in under budget. Usually people say if you can get two of those good ... but with Bay Area Drainage, best things in life are THREE!! Thanks. Gladly recommend again.

Kathy D.

I've had water coming under my house off and on for 10 years (even in the midst of a drought). thought the water was coming down from the hill behind my house, but never knew who to call, until I found an ad for these guys. They put French drains around my house, along with a number of surface drains. No more water coming under the house, but there is a consistent flow of water coming out of the pipe they installed running into the street gutter. I couldn't be happier. They did a great job, even though they had to take out part of my patio; you can't tell there was anything done!

B G.

False advertisement. Their website lists free estimates but when you call they want $180 to give an estimate.

F. K.

Old fashion customer service and professionalism at its best. They did a huge french drain project in front of our house which faces up a hill. They were timely, clean, left it better than they found it and stayed within budget. I got someone on the phone every time I called and I can honestly say I will be calling them back to bid on future hard scape jobs.