Barron Heating AC Electrical & Plumbing

Ginny Z.

Don't use them. Their estimate for a gas fireplace was $2,200 more than a nearby competitor. When I asked the salesperson for a detailed estimate (rather than 2 line items totaling over $2,900 with no details), she became rude and dismissive.

Phil C.

Some of the workers are great. But Barron's massively overcharged for repairs. Recent installation on sensor unit in less than two year old water heater was billed almost $600 for labor for less than an hours work. Responsiveness is poor to messages.

Mai A.

I appreciate being contacted by a representative of Barron Heating. While I don't feel my issue has been completely resolved, I notice that changes have been made based on my complaint.

Linda R.

While they showed up as scheduled, the personnel were nice, and completed the task successfully, the charge was really outrageous. The job took less than half an hour, and I'm guessing the parts they used cost less than $50. The bill was $439.

K N.

DO NOT USE THIS COMPANY! THEY WILL RIP YOU OFF SO BAD! They'll charge over $500 for a part that costs $123.00 worse example, They charged $219.00 on a part that I could have bought from the manufacturer for $48.00! They ""fix"" your heating systems so they'll break down in 2
years! That way, you'll have to call them back to ""fix"" (their repairs) and tell you that the previous tech put "" the wrong part ?!) So they have to tear out ALL of their previous work, and they'll charge you 350% over the cost of the part?! They have techs that are very arrogant that don't care! Be sure and get a written ESTIMATE AND QUOTE that lists the prices on the parts needed! That way you'll be have time to double check the prices on the parts they say you need! Otherwise when you ask for a Copy of their estimate, they'll send you one that only shows the parts, but not how much the part cost! And if you ask the Tech how much their repairs cost, if they think they know how deep your pockets are, the comment I got was,
"" What do I care about how much the repairs cost because
""IM A TRUST FUND BABY!?"" That rude, Unacceptable, Unprofessional comment made to my face left a reflection of the company and the tech, BH would be the last company id call when their repairs fail, because the repairs they charge you for wont last! Or when they come to your house to repair your heating system AGAIN, then they'll tell you that the previous work done , was all wrong, so they needed to pull everything off, and start over!?! Plus, they'll do damage to your house and will not give you an apology nor pay for their mistakes! A tech worked on my outside water spickets, left the property, with the water running and did over $30,000 on the hardwood floors In my kitchen from the water flooding inside my house from the spicket they ""fixed"". Call Four Seasons Heating before you make a huge mistake calling BH! They have no conscience!

Bridgit S.

I am a military widow, and like so many on a fixed income. I spent many months researching, comparing quotes and interviewing. Looking for an honest evaluation on a what I needed to cool my home. I interviewed three companies, but none of the information felt quite right. Decided to call Barron, although not immediately local. Tristan explained my house size, type of furnace, duct work capacity, airflow by increasing the size of the existing airflow return. He wrote in great technical detail to my daughter in New Jersey, who was checking all my information. We were very impressed by the obvious science, once explained.

An in depth home visit followed. a super sweet gentleman whose card I have mislaid. Great care was taken, to note everything required to help the smooth installation.

on Cole M and Lupe C came to install today. Arrival time was as stated. They worked all day cheerfully without a break. It was a quite a complicated installation, and resolved all issues as they came up. Two other technicians called by as part the team.

These are top notch team players, and I would not hesitate to recommend this company for its integrity and professional performance.

They cleaned up beautifully before they left. It was a long and tiring day. I am most grateful to have found this company.

In addition their bid, which never changed, beat all the competition, and the reason behind it was they were able to give me what I needed, and not sell me something more expensive, that would probably not work as well with my existing smaller return ducts.

Gary D.

If only there were a negative star rating I could give. I feel completely ripped off. We have been customers of Barron since the late nineties, gas fireplace, plumbing issues, two Daikin split units, another fireplace. Our remote app for our Daikin unit quit working two years after we purchased the Daikin at approximately $6500. Due to Covid Barron wasn't making house calls, so it got put off. I thought I would schedule a maintenance with the intent on having the remote capability fixed. When I scheduled the appointment, I expressed several times the main reason I was doing this was to get the remote capability fixed, and to NOT SEND a technician that could not accomplish this, knowing that the $300 (per unit) basically consisted of taking off the cover and dusting it. When the technician arrived I asked him about the remote, he said he didn't know much about it. He then informed me that both split units were uneven and it would be $1500 per unit to make even.
When I informed him that it was Barron that installed them, he called his boss who said it must be due to condensation dripping around the units, but had no explanation why both units on opposite sides of the house would be uneven, of course taking no responsibility. Back to getting the remote app function working, the tech called Daikin, then sat in his truck for 3 hours waiting for them to call back, he then came back into the house and tried getting the app to connect, no success, but for the price of $600 he could order another adapter, the original adapter was $125. With Barron it is all about the money grab add-on.
I had another bad experience with them last summer over a plumbing issue, again paying an exorbitant price without getting an issue resolved, also showing up without the equipment needed.This is the first time I have ever bothered to write a review about any purchase or service. This one is just too hard to swallow. I truly hope Barron contacts me and makes this right. They have my address, email, and phone number.

Matthew L.

I have had an ongoing ignition problem for my gas stove over the last two years. I have had two different companies out and the problem was persistent, as the technicians were baffled as to what might be the cause.
I decided to call Barron, and get a jump on the season. I expected to be several weeks out as with previous companies scheduling.
I was surprised to be scheduled just two days from calling. Richie came out and was prompt and highly skilled. He meticulously inspected each component, and decided that much of the wiring had higer than expected resistance. After feplacing the wiring and moving some that were installed incorrectly by other installers, my stove works like a charm. We are ready ror fall!
I will call Barron for all my stove, electric, and plumbing needs in the future. If they continue with outstanding service and fair pricing, they have a new client indeed.

Douglas C.

Elmer is a delight and represents Barron well. He is thorough and patient with questions.

Billie C.

Update: The manager called the following work day after my post. When I explained that a nearby neighbor had his HVAC system serviced by Barron recently. He checked and found a mapping error on my address. They scheduled a technician to do the inspection/maintenance 2 days later- who was great! I have no problem with the error but it's only because of my post that this got corrected. However, I am very happy with the results and have changed my rating from 1 star to 5 stars and will return to recommending Barron again.

Previous review: We purchased a new heat pump and furnace in 2019 for over $15,000. At the time, the team was extremely supportive. We had an issue with it the first winter but they spent a great deal of effort figuring out the problem with this newest version of the model. It was a programming problem and we have had no problems since then. They were terrific. We chose Barron believing them to be a dependable company who would stand by their product and as I've stated, they did at first. Last year and again this year I called to request an inspection and maintenance visit but they have told us that we are no longer in their service area but MIGHT be some time in the future again. I never write negative reviews. I just don't use the product again. However I am so disappointed that I am writing this one. I would not recommend this company for your HVAC needs if you're looking for a long term relationship.