Bardi Heating, Cooling, Plumbing

Te H.

My issue is that EVERY TIME Bardi comes to service my unit it ends up not working a short time later. I do not trust their workmanship. Nothing is this coincidental. It seems to me they are just tearing up the units to get more money. I am so frustrated and irritated! And to add insult to injury, the last tech did not wear gloves or booties and initially did not have a mask on. Coronavirus is serious and techs should act as though it is. They returned to check the system and there was a residual issue based on the previous service call. The issue was fixed and resolved at no additional costs.

Maria R.

Non-transparent pricing scam: I was told I need to replace a control panel on my AC Unit -- a job priced at $860. I asked to break down the costs (part versus labor) and was told that the manager is unable to provide this info and is only able to give me a flat fee. This is non-transparent pricing behavior and a disrespectful treatment of your customers. A simple google search shows that the price is within $150-$400 range and labor is one hour. So where did your price come from? I guess you made it up. Thanks, but no thanks.

Adam A.

I bought a new AC unit from them a couple years ago and have absolutely no complaints, everything went as planned, however a service call resulted in good service but a very high price to replace a part under warranty.

Xerxes 6.

Bardi LIES!!!!! They told my mom that she need to fix her Air and that she needed a $3000 dollar upgrade to cool the house. She did not listen and called the neighbor's maintenance man, and the maintenance man fixed my mom's unit for 100 dollars!!! it now works perfectly and cools perfectly!!!

Marlin D.

What a complete scam!! They advertise a $59 tune up. I called and scheduled. They called to confirm a FIVE hour window (1-6pm) and I confirmed. But then 40 minutes before the window opened, and after I had set aside an afternoon and evening to accommodate them, they called to reschedule. Guess they didn't see dollar signs pouring out of me, since I just needed a check to ensure our A/C units are prepared for the summer. Thanks for nothing!!!! FOLLOW-UP: Just received another call from the SAME NUMBER.... confirming my appointment! She couldn't figure out who could have called me wanting to reschedule. How disorganized is this company?! Then she called back and didn't know she dialed. Then she called AGAIN asking if we got disconnected but I had already informed her I wouldn't do business like this. Then I got a separate text confirming we were still on (no we're not!).

Bradford G.

I had called and told them I had an AC leak and that I needed a leak test done to see where the leak was. The lady said they needed to look at it first. The tech showed up opened up the upstairs unít the went outside and put gauges on the outside unit and said there is no freon, you have a leak. Then told me 500 for a leak test. So I paid $88 to be told what I told them. And I didn't get any of the stuff done from the $59 tune up soecial. Called another company, the leak test is $125

Lila C.

My A/C unit was not cooling as soon as it got in high 80's two days ago. Called and arranged technician to come (on a Saturday in the middle of Coronavirus quarantine). I'd seen TV ads saying they were wanting to help people out during this tough time. I called and arranged a visit and asked what safety procedures a technician would be doing before entering my home - immediate answer of: """"oh yeah, we require them to all all wear masks, gloves, booties, and they sanitize everything they touch."""" I met technician outside and had to immediately back up to practice social distance with a technician who had none of these things on and proceeded to come into my house without any of them. Very nice man but I think I paid way more than I would have with another service (later discovered with too-late research) for 4 lbs of refrigerant. He did set my thermostat and explain a little bit how to work it. I asked if my filter needed changing and he acted like he hadn't checked although I know he had looked at unit in my attic. Said he would and that didn't happen (I had to take a call and think he must've forgotten to do that and left after helping me try to figure out thermostat controls and $900 later. did agree to """"try freon replacement"""" instead of $3600 new coil, so that's on me, as well as not researching price of this before he left. They charged $188/lb of refrigerant and I agreed to regular maintenance which I will now cancel after reading some alarming reviews. I am a clueless consumer in this area and feel like technicians need to show you the actual procedures they come to in their assessment (how they come to find crazy low levels of freon, etc.... , the photograph could've come from anywhere, how they find a leak and why they can't repair leak in stead of trying freon replacement with no guarantee or replacing entire system. He was fair in his presentation of my options but shocked at the price and felt like I could've been taken advantage of at that cost. I do take responsibility for not reading reviews and doing more homework beforehand, but I felt like they could've given me a way better deal considering our times and was very disappointed that, having called to enquire, I had to request he put on any safety gear at all. He seemed surprised I asked. There's either a policy or there's not and I was told there was. Long review, short, I would not call Bardi again and have had others I trust more, but I DO have working air now - whether it goes out next week or not...time will tell. My assessment was fair enough sounding but I found freon on Amazon for $35/lb an hour later so not sure they're trustworthy in their prices and especially in tough times when you expect good companies to make more compensation. Thanks.

Norb S.

I REALLY like Bardi! 3 houses over 14 years - they've always done a great job. On time. Friendly. Reasonable. Do-it-right attitude. BUT - they should stop selling AMANA units. JUNK. We had them install a complete HVAC 4 years ago. The AC compressor unit just got it's second capacitor in that amount time! A """"part"""" that apparently isn't covered under the 10 year Amana warranty. Plus, I'm now told the coil is starting to leak refrigerant! That's why our unit shut down. After only 4 years! I hope the coil is a part covered under the warranty. And, they needed to tighten all the electrical connections on the circuit board because they were loose and arcing! JUNK! JUNK! Please Bardi - stop selling Amana JUNK. And Goodman for that matter since they make Amana products. I'd change this rating to 5 Stars if you stop selling them.

Frankie C.

Customer service is horrendous but th eservice and lack of follow up is beyond mind bending , First they tell you a service charge is 89.00 then they forget twice to send out th erepair person after I agree to the mafia fee I would think a servicetruck would be stationed at my door in minutes but not BARDI ,These guys show up 3 days late and tell me the service charge is now 389.00 because it is SATURDAY . I could well afford the service call because i am a cardiac surgeon but paying 389.00 dollars to show up at my home and do nothing is ROBBERY .. My advice call anyone but BARDI

Lauren H.

They told my mom it would cost her $1700 for neccessary repairs to get her system working again, but recommended replacement for $7000+. Thank God she got a second opinion from another company who charged $200 for necessary repairs. There was no freon leak as diagnosed by Bardi. Certainly no need for a new system. Watch out, they may be preying on the elderly. I spoke to service manager and requested a refund for the incorrect diagnosis and never received it as promised.