Badger Bob's Services

Wendy H.

Our business with Bob Burg of Badger Bob' Services was perfect. Our very old range needed some repairs, and we some TLC. Bob was on time, efficient and knowledgeable. He fixed the first issue and then we called him back for two additional range-related matters. Once again 5*****! From our experience, Bob and his company are reliable and capable. (Oh, he is very nice too!)

Peter B.

Badger Bibs is just the greatest . We have used them over the past two years at two locations. Total HVAC equipment replacements ... and regular maintenance and emergency repairs. Always prompt , courteous , factual and customer oriented. Just terrific!

Dawn K.

Badger Bob's showed up promptly the same day we called. The technicians were extremely knowledgeable and very nice to deal with. We highly recommend Badger Bob's.

Dm G.

We needed to replace our AC System and Ductwork in our 40-year-old home. Our particular AC needs are very complicated... my wife provides care for her elderly mother in our home, and her mother's temperature needs are very different from ours. Therefore, we needed an affordable way to zone our house into three different temperature sections (our master suite, the living area, and the mother-in-law suite). We were also very curious about the new variable speed technologies that provide both energy savings and a consistent temperature and humidity control. We interviewed over 10 HVAC companies in the Sarasota/Bradenton area. We also compiled a spreadsheet analysis to compare all the pros and cons of the different AC systems, as well as the service companies and guarantees. Zoned systems must be designed and installed properly in order to achieve the desired comfort levels and savings. Our own research emphasized that the installation company we used was more important than the equipment itself. Therefore, we asked very specific questions of all the candidates. Bruce Lyons of Badger Bob's Air Conditioning provided the most thorough explanations, and he recommended a quality system within our budget. In fact, he was one of only two representatives that provided a complete answer to our most important zoning question. Bruce was always available to address our followup requests and concerns during this process. Once we made our final decision, the entire installation process went smoothly. Badger Bob's install crew (T. J., Abe, Johnny, and Yuri) were some of the most knowledgeable, courteous and friendly techs that we have ever met. Their attention to detail and professional installation of our new equipment was impressive. After the installation, Armando Diaz, their Service Manager, came by to inspect, configure, and train us on the new Wi-Fi thermostat. In addition, Bruce contacted us a week later to make sure everything was working properly and that we were happy with the system. We love our new AC system! It is extremely quiet, both inside and out. Each zone maintains its own consistent temperature, and we are already noticing energy savings on the FPL Dashboard after only 2.5 weeks. The mobile app is great for monitoring and easily making adjustments for each zone while away from home. Thank you, Badger Bob's, for a wonderful AC system!

N Martin M.

The owner came and gave me an estimate on his own time. That's good service. I would recommend Badger Bob's based on this. They will be coming to do a job soon. I'll update after the service is complete!

Matt M.

We contacted Badger Bob's to replace our upstairs water heater. They were told exactly what the job was. They provided us with a written price quote. When the service technician showed up, he was unprepared to do the job. He then took a look around our home (which is a nice and expensive home) and wanted to immediately discuss the price quote. When we showed it him, he then needed to go out to his truck and call his dispatcher to get a """"second person to help him with the job"""". When he came back in, all of the sudden he told us that he can't do it today, no one is available to help him, and he could not even reschedule it now. It was obvious that he did not want to do the job and was just walking out. When I went to the garage for him to turn the electric breaker for the water heater back on, he essentially told me that they are going to need to charge me a lot more for the job because """"it's going to take a lot more than we realized"""". In summary, this was a bait and switch job. As soon as they saw my home, they tried to charge me more. When they saw that they couldn't because we had a price quote in writing, they just walked out on the job. This left me with a broken water heater and no one to fix it that day. Very unprofessional!

Chris T.

I would rate Badger Bob the lowest of any professional service company i have ever used (Minus 5 stars)-not for the quality of the work they perform, but for what I consider (as an attorney) to be fraudulent business practices. We have used this service for several years for minor plumbing and repair work as the estimates they provided prior to coming to our residence to perform their services were always accurate and in accordance with what they charged. Recently, however, we moved into a much more expensive residence and upon arriving, the service personal from """"Badger Bob's"""" attempted to triple the price on a simple facet installation from the price they quoted by phone. Where I went to law school, this is called """"bait and switch"""" or just outright attempted fraud. I intend to file complaints with the Better Business Bureau, the Florida Attorney General as well as other state & local consumer protection and business regulatory agencies, so that others are not taken advantage of by what clearly appears to be fraudulent business practices. Always obtain a quote in advance for the performance of any home services and ensure that such a business conforms to what they had originally quoted when they arrive to perform the work (in the absence of extenuating services).

Yicheng T.

We had two intactions with Badger Bob. Our assessment is that they do ok service work, but they will not hesitant to way over charge you. The first time my fridge drinking water is clogged. The service man from Badger Bob took his time to take apart the Fridge, and after about one hour he told me he needed to come back with parts to fix the problem. But the diagnose costs $160, and estimates for the labor and material to replace the part will be another $240. Basically i needed to spend $160 just for the man to show up to diagnose and still was left a broken fridge. I had a conversation with their service manager who is kind enough to lower the fee to $89 which i paid. I then called another repair company who fixed the problem on the spot with $60 labor plus parts. The second interaction with Badger Bob was through my tenant, who called Badger Bob to repair a leaky toilet at our rental home. Badger Bob charged him $243.44 for about half an hour of work, and $20 dollar parts for a flapper and a supply line. An honest plumber can do this for $70 max including parts. We do understand to maintain a certain level of service, there is a lot of overhead of management, insurance, and training. Badger Bob seems to be doing an ok job in that regard as a service comapany - their invoice is always clear, they alway know who the customer is whenever i called. If one wants to pay three times of a just price for repairs, Badger Bob is a company to go for a peace of mind. Otherwise, It pays to spend a little effort to shop around and your wallet will thank you!

Nibbler D.

I've used Bob's services in two different properties since 2013 and have never been disappointed. Bob is an owner/operator with great staff backing him up. For me, he's done repairs on Dacor microwave, washing machine, replacing garbage disposal, GE Monogram fridge, oven, and vent hood (the complicated pop-up kind you should *never* buy... but it was already in our house). Friendly guy, honest estimates, quick service.

Phil B.

Called them to have a toilet installed. After a leak from Hurricane Irma, flooring needed to be pulled up and new flooring laid down. The carpenter took out the toilet but felt uncomfortable with the re-install in case it leaked. I called BB to just reinstall the toilet. Told it was a $143 evaluation fee and the cost for the work would be determined by the serviceman. I could waive the fee by signing up for the 1 yr ac maintenance at $290. At that point , I should have found another plumbing company. The BB plumbing technician arrived, miraculously figured out the toilet needed to be reinstalled. The cost for a pull-out and reinstall for the toilet is $240 I was told. So it would make sense that just the reinstall would be $120. The serviceman agreed and felt bad, but had to check with his supervisor. Supervisor said the system wont override the $240 to $120; its 240 even just to reinstall the toilet- it took about 8 minutes to reinstall the toilet. So they charged me for work that was never performed. I called back the company made them aware to cancel the maintenance agreement since they had proven to me that they were untrustworthy of any further business. The charge still showed up for $240 for the toilet install and $290 for a maintenance which was never done nor did they make any effort to schedule it. Don't be """"badgered"""" into having any work done by this company. I would really question the validity of some of these other positive reviews for this company. When I see a positive review that says """"amazing"""" you can bet that its bs. Service isn't amazing and what is """"awesome sauce""""? Real customers don't describe things like this- way over the top. There are a ton of ac and appliance companies out there- they have to to others more professional than this outfit.