B & G Excavation and Plumbing

Angela B.

Great, fast service! I called a few places, they were the most affordable, and more importantly, they were able to come out the day I called. My water heater died over the weekend and I wrongly assumed I would have to wait til Monday for help. Calling around on Monday I was able to find a couple companies able to do the job, but the soonest was going to be Thursday until I called B & G. They promised to come out same day. An hour or so after I had made my appointment, they called me back to see if I was available for them to come sooner! That's never happened to me with any other company while waiting on a service call.

They showed up, drained off the old, broken water heater, and had the new one installed in just over an hour. I also learned they would have come out on Sunday, so that will be good to keep in mind next time I need plumbing work done. Also, the price I was quoted on the phone was the final price I paid. Overall, a very happy customer!

Kami H.

Amazing customer service! I called 25 plumbing companies before finding them. This company is reasonable in pricing, friendly and was able to install my gas water heater the same day. I highly recommend them!!

Dick C.

What a great find these folks were ...they are so professional, on time and a true value. They did the impossible for us going into a holiday weekend and took care of the problem. This is a local family owned company and you will know it. I could not recommend them higher.

Monica P.

We were so impressed with the quick availability of the plumber, his thorough and professional approach with the job and the time he took to educate us about the problem and how to avoid it in the future. Craig was fantastic to work with and very personable. The price was right too!

Liz F.

If you are looking to work with B&G, learn from my mistake.

(Too long to read: They do not present required paperwork, they allow their apprentice plumbers into homes without a journeyman plumber, and they will manipulate anyone they can into paying absurd amounts.)

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I was not presented with a drop of paperwork when I agreed for them to work with me to replace my water heater.
A verbal price agreement was made, as many inexperienced first time home owners may believe to be enough.
However, having a verbal price agreement leaves the company room to rip you off and charge as much as they want later.
They try to avoid needing paperwork by telling you the price will be under $2k
They then hire their friends from outside companies, pretending they are within their company, so that they don't have to provide paperwork yet again.



I was quoted verbally $1200 or a couple hundred over.
My end bill was $2800... because their outside hires taxed on an extra $1000 to the bill.

I refused to pay, they then tried to send me the necessary paperwork again after the fact through certified mail.

We just wrapped up in small claims court one year after the fact.

Though I am not the first to experience being ripped off by them, somehow the owner of the company was able to manipulate the judge through his assertion of being an ""impeccable"" business man and that I was just some confused woman who didn't understand the way his company worked.
He had his family lie for him, and he presented conjured paperwork in his favor to make it look like I was well aware of their costs.
Even though he couldn't name the plumbers who worked in my house, and his answer to most of the judges questions were ""I do not know,"" the judge has left me to clear my entire bank account by this week or they can garnish my wages.

They received a slap on the wrist for not using paperwork.

If you still decide to work with B&G, know they will rip you off... or at least they will try. Somehow this company has many good reviews, and I don't know how I got wrapped up in their awful, manipulative scam. This is a terrible and costly lesson for me to learn.
To quote their secretary... ""we don't like to have our clients sign paperwork, it complicates things.""

As it turns out, not having paperwork is where it gets really complicated.

Gina S.

Bobo and his crew were amazing. They did our plumbing and foundation. I can't say enough great things. But I highly recommend his services. He made time for our project, had people out to help us anytime we needed it, and was easy to work with.

A great value, hustle and high quality of work.

Ty!!

Debbie B.

I was having an appraisal on Monday and Saturday morning my water heater died and flooded the basement. I called many companies and they all laughed and said they would call me Monday to schedule during the week. B&G called me back in 1 hour and showed up 2 hours later! They were so nice and quick and the area was cleaner after they left than before! I am so thankful I found them and would highly recommend them to everyone I know! Thanks again!

Tina K.

I can't say enough good things about B & G Excavation and Plumbing! We had a significant plumbing problem that had escalated quickly. We learned about R & B from a contractor and when we called, we were assured someone would be out the next day-and they were! Matt looked at the problem, let us know what are options were. Once we made our decision, the team was back and the problem fixed! The team communicated with us during the fix, were very professional throughout and the cost what we had been quoted. I will be recommending B & G to anyone who asks-B & G is a plumbing company you can count on and trust.
Thanks again Matt and Ryan!

Renee H.

We had a plumbing issue on Sunday - Mother's Day - and called over 10 places most of whom did not get back to us even when they said they would. B&G did get back to us and had someone out to see us that day. Justus did a great job, was very helpful and friendly. Really appreciated his help and the service of B&G. I would definitely recommend them.

Gregory S.

B&G Plumbing & Excavation has terrible workmanship horrible the way they talk to you if you ask if there's something wrong refuse to repair ugly workmanship my water heater is not level they used KD pipe for the exhaust instead of the code rated flu for the water heater when I called them about it they were very rude and said I was crazy and stoned B&G Plumbing & Excavation is the worst company and the worst workmanship I have ever seen and they talk to you like you're a piece of shit on a scale from 1 to 100 I would rate them 0