Aztec Plumbing

Mike M.

Called Aztec to replace shut off valve at the house. They were there for 45 minutes and charged $487 of which $200 was for digging a hole 8 inches deep and 16 inches long. Hourly charges are figured by the GPS of the truck he was here for 45 minutes and I got charged for 2 hours, so if they get there and sit in the truck your getting charged, if they are talking to the neighbors trying to get more work, your getting charged. If they go around the corner and take a nap, your getting charged. It's a shame a local business would take advantage of seniors and scam anyone they want. I do not recommend this company to anyone, beware.

Jim P.

Good work, crazy expensive - you'd have to almost try anyone else. On a positive note, very polite and professional. After my only experience I called them again for an estimate on another project. Their price was more than 2X everyone else.

Jason K.

If you want to be more than double that every other plumber pays than call these guys, flat rate $300 for a small service. The guy spent a total of 10 minutes repairing my leaking tub valve. $300? Do not ever call this company for any service unless you want to donate to the owners retirement fund, what a joke, these people should have no customers. Never call these guys, I got pricing from 3 other random plumbers for less than half the price. What makes a company think price gouging is a good business model??

Michael F.

2300.00 Dollars later still having problems .This is the worst of the worst stay away .Do not use there free camera inspection I got a second opinion with a paid inspection and found the video they showed my wasn't even my pipes. Now waiting for a call back from Whitney lol there office manager and the phone never rings . BEWARE they gave me a price for repairs $19,471.00 yes 19 plus k by a kid who looked 21 years old .He did his price from a pickup truck after a 20 minute inspection lol

Diane B.

My parents used them and they got ripped off. They caused more damage than what it was and had to hire someone else. When confronted they denied that it was caused by them if I could rate a zero I would.

Jim A.

They sent a guy over to give me a free estimate for my under the sink shut offs. Free estimates. Well I have 10 shut offs. 2 under the kitchen sink and 3 full baths. He gave me a price of $1360.00 dollars. That's $136.00 a shutoff. Maybe I have stupid on my forehead. But looked and I don't. If I wanted the water lines changes it would be another $300.00. I said I didn't want gold valves. I think they wanted to rip me off. Never will they get my businesses. I could change them myself for $110.00 dollars and that's top of the line valves. So I guess that would be $1250.00 labor. At the most it's a $400.00 job. Wasted my time waiting for them.

Maureen G.

We had a leak and needed it fixed fast. I called Aztec and they said there is no """"service charge"""" they will look at the job and price it out. I thought this was great. Someone was dispatched within 2 hours, great service. Jonathan came out and gave an estimate we liked and it was done in less than 2 hours. It would have been faster but our water meter was giving Jonathan trouble, not his fault but the meters fault. Jonathan was great and a nice young man. He told us how to to call to fix the meter. It was well worth what we paid. I would call Aztec again and hope I get Jonathan or someone just as great. We do need some plumbing work, maybe after the social distancing we can have an estimate and maybe hire them again.

Pest S.

I am a out of state property owner that had a leak under the kitchen sink, Chris at Aztec responded promptly and diagnosed the issue then repaired it. Service as always was great. Price is typically high, but the service and quality of work is also. Thanks again Chris.

Charlie M.

shane davenport was the perfect plumbing expert. very knowledgeable and efficient. the problem is with the company itself. i called to have aztec replace four 1/4 turn shutoffs that they previously installed within the past two years. i was under the mis-understanding that they would stand behind the product that they installed. two of the shutoffs leaked so i wanted them replaced with washer type hose bibs. when i was quoted a price for the replacement it was outrageous. i will never use aztec plumbing again and i suggest that anyone who reads this critique follow my decision. beware of substandard parts and insist on replacement warranties.

Phylis P.

yes, i am a fan .....mr baker was very knowledgeable and explained everything to me that i did not understand before he started repairs. i would recommend him to any of my friends. he also cleaned up any mess that he had made. thank you mr. baker.