Aux Home Services

Letitia ..

James O. performed our annual plumbing inspection and did a great job. He performed the work in a timely manner, but paid very close attention to detail. He definitely respects your home and makes sure it's clean before he leaves. I also appreciated him being brief and to the point on the findings. He offered recommendations, but never tried pressure me into any unnecessary repairs. Would definitely recommend James.

Becky M.

David installed a new meter cabinet, breaker box and riser, to replace what the tornado ripped off. He was knowledgeable, communicative and professional. He helped keep costs low, while still doing quality, timely work.

Scott P.

I called AUX yesterday evening for a possible gas leak in my clothes dryer line. Michael N. was out first thing this morning and, once again, diagnosed and fixed the problem within minutes. Thank you for the quick turn around time and friendly service.

Jeff M.

I've needed an electrician several times in the past couple of years, and I know I can always call on AUX to get a trustworthy professional who can diagnose and resolve my issue. While I don't use them for HVAC or plumbing (I have long-time contacts for these), I'm sure they're just as reliable. They always seem to have what's needed in their truck and if not, they're quick about going to get it. They are great about giving you options to fix the problem - and they're very upfront about the cost. I'll keep using AUX!

Mark W.

Had their plumbing technician Bobby come by the house to do an annual plumbing inspection. He was very courteous and checked everything quickly and thoroughly. We discussed some options to clean out sewer lines in the future if I wanted to do so. Good inspection and friendly service. I had AUX out in early January to replace my a/c unit. Their installation crew did a great job, were very friendly and explained what they were doing. Very satisfied with their work.

Jason B.

replaced heat/air/water heater.....great! professional and courteous.

Jessica E.

These guys are dishonest! We have the unit cleaned late spring and early fall each year. We paid for a preventive service prior to the summer. This year we chose AUX because of their convincing sales pitch about preventive maintenance. BIG MISTAKE!We received a green light that the unit was in good working order and no problems identified. Our unit went out on Sunday. We called AUX and they came out on Monday. The tech told us that it would be more than $4,000 to repair the unit...a burned out compressor. We called for a second opinion on Tuesday and it was discovered that the coils were dirty, lots of debris (leaves, etc.), and no evidence that the unit had been cleaned this year. Because they did not do a cleaning as they were paid to do. The compressor burned up. We spoke to Mr. PJ Smitherman at AUX and informed him of the situation. We paid for preventive service in order to avoid problems and they did not perform the service leading to a costly repair. He takes no responsibility, offers no resolution, and was extremely to deal with. Be warned...just don't deal with them.

Karen P.

Our heat wasn't working well on a cold night, so we called this company. The Technician told my wife that our entire HVAC system had to be replaced to the tune of $8,000. We called another company for a second opinion.They told us the HVAC was absolutely fine and there was simply an unconnected part of our backup heat in the attic that needed to be connected. They connected that part and now the heat works fine. I won't ever call Aux again.

Richard M.

I called twice to schedule an appointment for a plumber. The first time I was called at the last minute to hear them say Sorry, we can't make it"""". I rescheduled and no one ever showed up or even bothered to call me. Find another plumber because Aux is unreliable. I'd rate them at zero stars if it was possible.

Becky D.

Needed a bathroom sink hooked up. Hubby has bad back and cannot lie down long enough at 67. Tech showed up, hooked sink up in less than an hour. $996.00 for a bathroom sink.,.. Pretty sad I have to work almost two 40 hour weeks to pay these people for 1 hours work.