At Your Service Plumbing
Company Overview
In 1984, K & M Plumbing Service, Inc. was launched, which later became At Your Service Plumbing, Inc. We specialized in new home plumbing installations. In 1999, Mr. Rod Thaut, our ""wizard of plumbing,"" led this family business rapidly gained a reputation for superior service and expert craftsmanship, with a commitment to prioritizing the customer’s family. Today, we continue that legacy in memory of Rod, who left us in 2010. We differentiate ourselves from other plumbing services in the Tacoma/Pierce County area. Our goal is to offer remarkable customer service, delivered with kindness and expertise.
Focusing on you, our client, is crucial to us, which is why we have Client Care Representatives available 24/7 to take your calls. Our Personal Plumbing Professionals offer their expertise to help you maintain your home's plumbing system.
As General Manager, Kathy oversees the At Your Service Plumbing team. Kathy engages in various workshops, seminars, and training to keep abreast of new products and services, ensuring that the AYSP team is equipped to serve clients in the best way possible. Providing service goes beyond mere words; it requires genuine care. Kathy inspires each team member to approach clients with empathy, care, and compassion, while employing their knowledge and skills to address the task at hand. Outside of her efforts to improve AYSP’s legendary service, Kathy loves spending time with her children and grandchildren.
Business Services
- Drain repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Water heater installation
- Water heater repair
- Water pipe repair
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | Open 24 hours |
Sun: | Open 24 hours |
Recommended Customer Reviews

Yesterday I was washing clothes and my washing machine started making noises in the sink and bathtub I realized I must have a septic overflow issue I called a plus they got somebody out the very next day Jake was the technician he was awesome very friendly Respected my yard and property explained the services and upkeep Of the septic I will definitely continue using the business

We have had ""At Your Service"" to our house a few times during our kitchen renovation and bathroom tiling. Andy has led all the projects and is knowledgeable, fast, efficient and as a bonus we saw his professionalism really shine as he mentored a new apprentice on the job. The prices were comparable to other services but to decided to go with them because they are part of ""Responsible Contractors."" So glad to have Andy and ""At Your Service"" on our team as we move forward to other projects and regular maintenance.

Great work. Very professional.
I don't like their pricing. Very expensive. But they do good work so it's hard to find fault with them.

We have been clients about 15 years , paid monthly to belong to gold membership for an annual inspection. We sold house and moving so we had a clogged drain cleaned during the market process that is when we canceled membership because moving out of the area. In the loan inspection process a leak was found under master bath. ""At your service "" plumber fixed it (under our house clean and dry and crawl space is high enough to stand up) They charged us $476 To fix a little bath tub leak, And even though been member for over 15 years never gave us discount. Ridiculous and rude to charge such an exorbitant price and not grant us membership courtesy. Shame on you ""At your Service"".

Great service and super quick response to my plumbing emergencies. Everyone there is very professional and they've been right on time for every appointment. Highly recommended.

Andy came out to do our yearly inspection. I told him our issues with 2 bathroom sinks. Andy provided me with his bid to, 1. Fix/Rebuild if possible and 2. Replace. Also, he said we needed 3 carbon monoxide detectors and 5 water shutoff valves and provided me with his bid for that job. I am posting a pic of the bid so others can see a relative pricing for these services. My issue isn't with the pricing, however I was a little shocked, but with what happened next.
Andy went out to his truck, I thought, to get a faucet that he would use to replace the ones in the bathroom. I watched him from my window stand at the back of his truck several minutes without moving. The back truck doors were open so all I could see were his shines and shoes. He finally went into his truck and came out and back up to the house. When I opened the door I noticed that he reeked of smoke! My house is a non smoking house so we are sensitive to smoke. We went into the kitchen to discuss the bid and the smell was so nauseating that I had to leave the room. Andy apologized and said he would make a note not to smoke while on a call for me. Really?
1. I found it disrespectful and unprofessional to assume that is was ok in the first place.
2. When I was given the bid for the replacement of the bathroom faucets he did not provide options. It was either that one he had, which was too expensive for my bathroom, or nothing.
After telling my story to a group of friends one of them with plumbing experience offered to replace my faucets and shutoff valves with whatever I provided him with.

I've used AYS plumbing a couple of times and have gotten great service each time. I give them 4 stars only because I HATE paying the service fee, although it is a small fee in comparison to most plumbing service calls. Maybe it's just a personal issue for me but again their service has always been above board!!!!!

I've used At your Service twice now. Very impressed with the quality of materials, work, and service. I would not hesitate in recommending them for any of your plumbing needs.

Dan was awesome!
Arrived on time, respected our home, and explained all our plumbing issues so we could make an informed decision. He was quick to share his knowledge with my husband and went above and beyond. Would recommend! Thank you.

Mike just left our house after fixing an outside leaking faucet and two running toilets. He explained his findings in detail and gave us a few choices to fix the problems. He was personable and easy to feel comfortable with; conversation during his work was enlightening and delightful!
Would recommend the company to others because of Mike. Our problems seem to be fixed; like anything else, time will tell.
Thanks Mike!