At-Ease Plumbing
Company Overview
We are here to relieve your plumbing concerns!
At-Ease Plumbing, owned by Randy Watson, is a family-run establishment. Randy has committed over 25 years to serving the greater Collin County area of Texas. Having worked at renowned service companies in the metroplex, he provides large company service at affordable rates. In 1989, Randy achieved his Master Plumber license. Randy is certified through the Texas State Board of Plumbing Examiners (Master Plumber #M18844). The Texas State Board of Plumbing Examiners aims to protect the health and safety of Texas citizens by stopping contamination of our drinking water, air, and medical gases. This ensures that we can function in safe settings supported by properly installed plumbing systems. The Board enforces the Plumbing License Law, which includes examinations, licensing, and registration, to ensure that qualified individuals meet clear standards for protecting citizens' health and safety.
At-Ease Plumbing, a family-operated plumbing service, is situated in Plano, Texas. At-Ease Plumbing was established by Randy Watson and his son Steve in March 2011.
Randy has more than 25 years of plumbing experience and, as a Master Plumber in Texas, is prepared to tackle any plumbing issue. Our services range from small jobs to large-scale projects. You can be confident that a master plumber is on-site, bringing extensive knowledge, training, and annual licensing to ensure your plumbing is fixed correctly the first time, always prioritizing your family's safety.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | 7:30 AM - 6:30 PM |
Tue: | 7:30 AM - 6:30 PM |
Wed: | 7:30 AM - 6:30 PM |
Thu: | 7:30 AM - 6:30 PM |
Fri: | 7:30 AM - 6:30 PM |
Sat: | 7:30 AM - 6:30 PM |
Sun: | Closed |
Recommended Customer Reviews

We have had At-Ease out a couple of times for different issues. They are incredibly responsive, do great quality work, and are very reasonable. Our favorite guy is Randy but I bet everyone is just as good as he is. Highly, highly recommend them for whatever you need. In our case they installed a new garbage disposal and installed new bathroom fixtures. I expect to have them out soon for a couple more home improvement projects we want to do.

Quick and easy. Randy replied within 5 mins. Had the appt set up. Showed up on time. Super friendly and professional. Did an excellent job repairing my faucet. Would highly recommend!

Here I am needing another plumber, but not using At-Ease this time. Nice of you to respond a year and a half later, but what was there to complain about. - You were very reasonable on the first 4 visits, then I guess you were having a bad sales week or month and took it out on my service call. You burned my 4 good visits with one bad one, and I have taken my business elsewhere. In this case, another company got my $385 for cleaning a clean out. You made an extra $75 on one visit, now lost out on $385.

Great response time to work request so I knew I could get the service done same day after work!!! Showed up right on time and did the work needed and offered solutions going forward to think about!!! Very honest and professional would use again and plan on using to replace a toilet in a few weeks!

Kitchen sink backed up and I tried to diagnose. Took everything apart and realized the clog was way deep. They came over quick and on time. Guy was nice and told me what he would do with a cost estimate. He used a brand new tool to unclog. Quick and price was reasonable. Would call again. Also, got a quote for a tankless water heater.

I had a water leak in my main line. A gentleman came over and he was very nice. Found the cause, Explained the issue and fixed it immediately. There was a small screw which was loose for one of the test valve and that's where water was leaking. He tightened the screw in a min and that fixed the issue. The charge for this was $90. This is where I got disappointed that for a 5 minutes work, it's $90. This is my first plumbing issue and not sure how the hourly rates are in the market. But I feel that price is really high to tighten a screw

Randy quickly identified the problem and fixed it to my satisfaction. Because it didn't require a lot of labor and no materials, I was charged the standard $69 fee and no additional charges.

This is now the fourth time we've had At-Ease come out to our house. They are able to come by same-day almost always and we've never had to request additional work be done on the same issue twice. Randy is always nice and I appreciate their work!

Great experience with At-Ease Plumbing! I found them here on Yelp and decided to give them a call based on other positive reviews. They were quick to respond, were easy to communicate with electronically thru the app and text (everywhere else required you call to schedule an appointment) and was available to come check out my plumbing issue the very next day. He was able to diagnose my problem (a stoppage in the line) and clear it quickly. He also gave us tips on preventing and/or managing other plumbing problems. I would recommend them and would also not hesitate to call them again.

These guys were great. Diagnosed the issue and handled it promptly. Would definitely recommend their service.