Art Plumbing, AC & Electric

Bob H.

Let me add another poor review to the many Art's Plumbing has compiled. I had an unusual situation because my old water heater could not be removed as it was stuck behind my A/C in the garage. I had used Art's in my old house and they gave a good presentation but then sent out people who had hardly any experience. Like a fool, I thought that this time they would be better. Was I wrong! They came out, reviewed the situation and they sent me 5 complicated quotes. When I called to get an explanation of the quotes the person they sent out, Daniel, was nothing but rude and finally said """"I will call you back"""" and then hung up the phone on me. After waiting 10 days I called again and asked to talk to him but he would not speak to me. I asked who heads plumbing and they gave me Chris who said he is in charge. I again asked for an explanation and he said he would talk to Daniel and get back to me. Again, never heard from Chris again. I called again and got Christine in scheduling and she said she would talk to Daniel and she called me back and told me the quote is the quote. I said I understand but I would like a more detailed explanation. At that point Christine and Chuck put me on speakerphone and started yelling at me and refused to answer how they came too their price.l They just repeated the mantra that the quote is the quote. Can you imagine what they must do to a customer who has paid and needs some service if they treat a prospective customer with rudeness and inefficiency. It is hard for me to say who the most rude was between the three of them but I guess Christine wins the prize. I guess that is why she is in scheduling and kept away from customers. I never should have called them after I saw the rookies they sent out on the first job and that is on me but I never thought I would get yelled at as a prospective customer about to turn over $2,000. If I want to get screamed at I can get that from my wife at no charge. STAY AWAY! YOU HAVE BEEN WARNED! JUST LOOK AT ALL THE OTHER TERRIBLE REVIEWS!

H H.

Called to have 2 new toilets installed. Nothing fancy, just plain white regular toilets $2400.00..are you kidding me? Why is there no option for 0 stars?

Neil W.

Asked them to give me a ball park figure to install a transfer switch when the power goes out - NOPE they insist someone come out for a visit at $40 - I asked well what if the price is out of my budget? Tough - unreal - they are supposed to be Electricians I find it hard to believe you can't give a ballpark cost over the phone - RED FLAG - stay away from these guys - easy money at $40/visit no matter what they are quoting.

Jesus R.

I contact this guys for a electric problem in one of my tenants' bathroom, The Technitian Gerardo Diaz showed up in the place to evaluated and gave me an estimate of $ 1,018.00 for replacing the electrict cord line from the swich to the lamp, replace de lamp and swich. I agree because i though this guys were serious, 3 days later the technician went to do the work, when he finished he call me back telling me that he couldn't replaced the electric cord but he fixed the problem just replacing the swich and the lamp. For that reason a got lucky and get a hundred dolar discount. UNVELIBABLE, This company ans their tech are SCAMMERS, they use their profecional licenses to rip off the people. I would never use again their services , Hope my review keep people far from this guys.

Matthew H.

Now I am not usually the type of person to leave a negative review or be this harsh however I am not going to sugar coat anything in regards to this company. They are a complete joke. We had come to an agreement on a pretty expensive job. I felt confident in the knowledge and ability in their tech, Chris. I received a call 2 days later from their tech, Matt, who said Chris did not properly quote the job and wanted to charge more. Mind you they already billed me for half the job. Now Chuck, their manager, who seemed great through the initial weeks process of figuring out what the problem was and just over seeing the process by calling me twice to make sure I was satisfied did not return my call when I found they wanted to charge me more. If you can't quote your jobs correctly or your going to try to pull some bs to attempt to charge me more we will never do business, mind you they quoted me just under 8k for the original quote before they tried to pull one over on me. I cancelled the work with them immediately. I did receive my refund. I would rather pay 5k MORE to another company than give Art Plumbing any of my business. All their negative reviews on Yelp make sense now. These guys are clowns. Stay away......

Mary Z.

I called them, was informed of a fee for coming out. Rick came over, I had 2 issues, 1. Leaking tank fill hose, 2. Wax ring. First Rick told me it would be about 350. For the tank fill replacement. I thought he was kidding, the tank rebuild kit is No more than $20. Then he tells me there is a min. Just to remove the toilet. He gave me a proposal for almost $800. I said no way. Beware. I'm a woman living alone, easy target lol. He went to his vehicle came back with a counter offer..... 10%off. I wrote him a check for the service call, and was happy to get him out. What a rip off.

Damien S.

Their prices are just unbelievable. Every quote included the """"service contract"""". Called just to get a faucet replaced in bathroom. Low quote was around $300 hight was over $1,300. Said I need to replace shutoff valve. House was built in 2015 to all current codes, why would the shutoff valve need replacing? They worked and were not the problem with the faucet. Really thought they were going to be a professional company. I think they saw the new house and BMW and decided to try to take advantage of me.

Chris M.

I received three separate quotes for a single job from Art Plumbing and AC for electrical work at my home. The lowest of the three quotes was over 2 times more expensive than their competitors. Competitor 1 (reputable certified electrician) quote - $2,500. Competitor 2 (long established electrical and AC company) quote - $2,600. Art quotes - $5,837.50; $7,280.50; or $8,452.50. Unbelievable. The individual that came to my home used scare tactics on my wife telling her about homes that caught fire because of similar issues. The representative even tried to sell my wife a generator, an air conditioner and a hot water heater. My wife explained that we had just bought the home and needed to conserve money and that we needed to do the minimum work required to pass inspection. I called the company to ask them to explain why they were so high, but all they suggested was that I get quotes from competitors. I do not trust this company and will not do business with them. I have seen several responses from Art implying that competitors offering lower prices aren't as reputable. I feel this company simply price gouges and makes excuses after the fact.

Doug E.

I have been a business owner for many of years I experience the most unbelievable thing today as I referred Art's Plumbing AC and electric to a customer of mine.As they where needing a hot water heater which at the time did not know that ..They arrive from New York and had no hot water Art's Plumbing AC and electric came out and had the gall to charge my customers $1,700 for a $300 part. In all my years of business I have never experienced something that corrupt. I also will be filing with the state of Florida knowing that they gouged my customer. It is really embarrassing as I'm sure my customer must think that I'm getting some type of commission which is not true.People Stay away from this company as they are a total fraud..

Allen S.

This company's prices are so out of the realm of reality, I caution anyone to shop before you contact this company.