Around the Clock Plumbing

Simon B.

Great customer service. Very reasonable prices. Felipe the technician did a great job replacing our water heater. Clean and tidy work. All new pipes and fittings. Will definitely use this company again. The owner Phoenix Romero was a pleasure to deal with.

John O.

HORRIBLE HORRIBLE HORRIBLE. This company is owned by Phoenix Romero Booth, and she is filled with nothing but lame excuses. Please note the name of this company AROUND THE CLOCK PLUMBING. That's the name of this company that does not answer the phone, does not listen to voice mail in a timely manner, and does not return phone calls. I have been trying to deal with this company for weeks on the replacement of a toilet being paid for by the Kohler Company. Miss Phoenix gets upset when you call them on their complete lack of communication. DO NOT DO BUSINESS WITH AROUND THE CLOCK PLUMBING. AVOID THE NIGHTMARE.

David A.

The service tech was on time (early actually) and installed our hot water heater. Professional and polite with excellent quality standards. We highly recommend Around the Clock Plumbing!

D C.

they are the delivery and installers for Lowes in my area. I personally observed them virtually dropping a new dishwasher on the ground from their van height to the ground. luck for me it was not my delivery and they are to come back later and install a new gas slide in range. I am very nervous......

C And B.

Horrible!!! DO NOT USE!
Did Not install the correct gas dryer connector.!!!
Instead used a cheap connection that is known to be a fire Hazzard! per the Gilbert fire Dept. 1 out of 4 homes that burn up is do to the use of these cheap aluminum exhaust gas connections. I have left 4 voice messages, no response, complete avoidence!. IT's been 72 hours after initial complaint! And still NO response!!! I will also be contacting the Lowe's ""new install"" manager since they were hired by Lowe's and we have paid them to have this service done. SAVE Yourself a big headache and disappointment! DO NOT USE!!

Adriana O.

on 9/3/2018 I purchased a microwave at Lowe's and asked them to schedule the installation. Since it was a holiday, no installation could be provided.
When I had not heard from Lowe's by 9/5, I called and was informed that Around The Clock Plumbing had been assigned the installation. when I asked why the installation of a microwave oven was given to a plumbing company, several customer service people were not able to provide me with a satisfactory answer. Alarmed, I called Around The Clock Plumbing myself and immediately was given a totally satisfactory answer.
to make a long story short, the microwave was installed on 9/7 by a very professional, competent installer. Excellent! He even cleaned up after he was finished.
Excellent experience, would not hesitate to use them again.

Terri G.

This is the company that performs installations for Lowe's. We ordered a dishwasher on Friday, May 25, 2018. As of June 5th (11 days later), we have not received any contact from Around the Clock Plumbing in order to schedule the dishwasher installation, despite several calls to Lowe's and promises from Around the Clock Plumbing to call in order to schedule the installation. Obviously, they are way too busy. Lowe's should seriously reconsider their agreement with this company. I canceled our purchase with Lowe's and bought from Home Depot. The installation date was provided to me at the time of purchase.

Mike K.

This company is AWESOME! Fillip, the service tech was fast, polite and extremely professional! I recently had a kitchen sink replaced and a new disposal installed. Unfortunately, the original plumbing company was unable to finish the job of hooking-up the disposal. I was told that I needed to have my kitchen drain line in the wall lowered and they would have to get back to me with a price and a time when they would come back. This was BS! Around the Clock Plumbing came out and within 45 minutes or so we were hooked-up and good to go! I would not hesitate to have these guys do anything plumbing-related again in my house!

Mike K.

Kirstin M.

Kyle is THE BEES KNEES. Most professional and personable installer I've ever had! He is definitely an asset to this company! Don't ever let him go!

Gene T.

They say good things come to those who wait. This company epitomizes that. They were the installers for Lowe's where we bought a water softener.
This is how the time line went:

Wednesday January 31st we looked at a water softener unit at Lowe's and decided to purchase the unit and install because it was the last day of the sale. The sales rep told us the installer (Around The Clock Plumbing) would contact us by close of business on Friday February 2nd to do a detail estimate.

Monday evening the 5th I called Lowe's and asked about the detail because I had not heard from Around The Clock. Tuesday morning I went down to Lowe's and got a hold of the manager of the install department. About noon Around The Clock called to say they were sending TJ out to do the detail around 4pm. He did come at 4.

I went down to Lowe's the morning of Friday the 9th to pay for the unit and install. They had not received the install estimate yet. I waited there an hour while Lowe's got a hold of Around The Clock and had the estimate faxed over. I was told Around The Clock would call to schedule an install within 48 hours.

On Wednesday the 14th I called Lowe's to inform them I had not heard from Around The Clock. Thursday afternoon I called again. The install department said they would call and (harass) the installer. Lowe's called back and said we would hear from Around The Clock shortly. Friday afternoon the 15th Around The Clock called to schedule an install for Tuesday the 20th between 10am and noon.

Tuesday February 20th, TJ showed up at 10:00 sharp. 2 hours later I had soft water. He was professional. The install went smoothly, nd he completely cleaned up the work site. Total install cost- $779.00. almost twice what I paid for the water softener.

Here's the breakdown of my experience with this company:
Customer service- very poor
Workmanship- good
Installation tech- Professional
Cost- high
Overall experience leads me to say, I've experienced better. (see my review for Larry Bauman Plumbing)