Ark Plumbing Service

Jen M.

Ark Plumbing is a wonderful company! Responded to my inquiry so quickly and sent someone out within hours! Their appointment fee is steep $80 to come out, but considering a gallon of gas is so high and you're paying for someone's time I understand. What I truly liked was that they text you when the plumber is on the way along with a picture! I felt super safe! Paul was so nice and saved us a ton of money!!! I definitely recommend!!!

Makaila A.

They charge $80 to diagnose the issue and get a quote, if you decide to go with them that will go towards the total. We had an issue where our tub faucet didn't shut off the water. Total was around 250. They came out the same day and the service was pretty quick. Definitely recommend.

Dennis B.

These guys showed up unstopped toilet found were the blockage was in system and didn't show back up for over 3 weeks to start project. Left the toilet uncooked after putting back together and lost the two cover for the screws. Once started didn't finish left yard in complete shambles and didn't care! came back 3 days after digging trench with machine put in new drains nice job then used bob cat to fill in ditch and tore up rest of yard not just we're they dug trench! Left all bush's out of ground to die! Broke sprinklers in 3 area and didn't even think about fixing! Would not recommend them at all!

J M G.

Would most definitely never use this company again. Had a water leak via a toilet - they charged me nearly $350.00 just to change out the flap in the tank and another part (can't recall the name). I know for a fact - that I could have nearly replaced the entire toilet with all new parts for not a whole lot more than what they charged me. Then when he was done and gone - after a couple of flushes, the toilet stopped flushing completely. We have a particular reason why this was rather serious - because a disabled member of our family can't walk any further than the location of this particular commode in relation to the bedroom - so it was kind of a big deal. Yes, I called them to come back out asking that they please send a different technician, the woman on the phone assured me several times that they would send someone else. Sure enough - according to the gate staff - they sent the same guy - his name was written on the gate entry. He never did show up at the house though as they must have realized they goofed by sending the same guy - so instead, they played some weird game, calling me on the phone and allowing him to pose as the owner of the company - who wanted to allegedly """"help"""" me over the phone. This after waiting from 10 a.m. - 1 p.m. for a different technician to show up - who never did show. They figure people don't work away from home I guess, and we just have time on our hands to sit and wait for nothing - no resolve - nothing - - - just a huge waste of my time when I needed to be in the office today to address some issues - - - - forces me to have to contact another plumber to find out what went wrong - - - because although there had been a small leak from the toilet tank - the toilet used to flush just fine, now it doesn't.

Dan B.

I had Ark come to my home to replace my kitchen faucet and disposal. I purchased new faucet and disposal so all Ark had to do was install them. The tech was very polite and looked over what had to be done and then said the install would be more than $800! That's to just install a faucet and disposal! I told tech that the price was outrageous. I can't speak to quality of work but wouldn't recommend Ark due to what I consider inflated prices!

Paul G.

Would not disclose a quote or the fact that they would be charging me $80.00 just to show up and tett me it would cost me $300.00 TO RUN A SNAKE IN THE PIPE 1 PIPE -15FT MAX.

Karen H.

Nightmare experience with Roto Rooter brought me to this company and they will be the only ones I call from now on!!! Fast, friendly and reliable!!!

Leah P.

The techs showed up on time, their prices were way too high. Got the job done elsewhere for 1/3 of the price.

Brooke C.

I just bought a manufactured home in Davenport two months ago. I was told from an inspection done prior to purchasing that it needed to have the poly pipes under the house AND the water heater replaced so I contacted this company a full month prior to coming here for a bid on both. The bid came in at $3810 which compared to others sounded good so I hired them. In the bid, it is stated that there would be a permit pulled on the job, which is important to me. It is sometimes needed for Homeowners Insurance or to back a claim. It is also important to future buyers. I finally came here two weeks ago and after a week I had no hot water so needed that done immediately. When I called to get that done I was told that was NOT included but would be another $1633. I thought that was high but, ok, I paid that, too. There were two drains that needed to be replaced and we agreed on yet ANOTHER $275 and after they started they told me they do not normally work on manufactured homes and so could not get the parts from their supplier to finish so I drove and got the parts for them myself (one hour each way). When I got the kit, it was missing a part, (or it got lost under the house IDK) so I had to drive ANOTHER 1.5 hours to another supplier to get that, too over the weekend. (Why do they accept the big money jobs when they know they will not be able to service me in the future on small ones?) I then asked that they finish screwing in the drain after I got the part and Tom wanted MORE money for that, too! Just to finish the job!!! So I asked where the permit was AGAIN and he said it wasn't needed and if I wanted one I would have to pay ANOTHER $350 for that even though the proposal clearly states it is part of the bid. Enough is enough! I said NO to any MORE money! Two weeks later and I still do not have a permit so I contacted the County and they are going to handle it. I felt bullied the entire time for more money. I think it is because I am a Senior woman and alone and it was very intimidating to me to go through this. It was hard for me to fight for what is right when being threatened about being """"recorded"""" as to what was said. Yes, that card was pulled, too. I just wanted the jobs done for a fair, agreed-upon price. I did send an email to the Owner Ronnie but he has not reached out to me. Since he seems to answer these reviews, (if it's him) I hope he does contact me now. Both the repipe and water heater NEED a permit per the County and they know that. The truly sad part is, I wanted to establish a """"relationship"""" with a plumbing company for the future. Now I spent all that money and will have to start cold with another company.

Rob S.

I stand by my original assessment in that your technician told my wife that the elements were bad. This was incorrect. It was a simple matter of the thermostats being tripped. I conceded in my review that this unit is old and will need replacement soon but that is not what the issue is. Your tech could have easily gotten the hot water working by pressing 2 reset buttons. We likely would have used you for the replacement when we were ready to move forward with it but not after that. Have a nice day.