Ark Plumbing Service

Felix K.

The team from ARK Plumbing were professional , knew what to do and got job done. It was both a vent problem and a line problem. The former owners were snow birds and during COVID-19 did not come down. They or guest had used baby wipes that had hardened and closed up pipes. They cleared vent stack and jetted lines clear using high pressure jet and it broke out clogs. The cleaned up area and got the job done!

Jan R.

they were very professional. fixed the problem and also checked for a reliable price. luis went out of his way to make sure everything was all right. they are the best plumber I have had so far

Sherry M.

Talk about price gouging and then they came back and did a terrible job for which they charged again. Had to get another company to do the job and they weren't much better and also charged an exorbitant price and had to make them come back and fix damage they did. Difficult to find a good, honest and fair priced plumbing company. Not sure any exist.

David S.

Recently had Ark's come out to look at a clogged toilet. They quoted $185 service call to clean out the line. That didn't work, so they wanted another $250 to remove the toilet and go through the line from there. They removed the toilet and said that there was a problem with the vent, and it would be another $1000 or more to repair it. At that point, I declined to spend any more. A few days later, had another plumber remove the toilet, and found the wax ring was not installed properly, and was smashed. He also found the cause of the clog, a huge bottle cap hanging out the bottom of the toilet. I called Ark's and the agreed to deduct the additional $250 charge, but would not reduce the original $185 charge. I had to pay another plumber to fix their mistake. Please see attached pictures which show what the second plumber found. Has been working fine since then.

Bryan D.

I am going to amend my review a little. I spoke with the owner of the company and was able to get some clarification. At the end of the day, the technician basically quoted a job that was beyond his scope of expertise. The company did offer to do the job for the price that was quoted however I had already chosen a different company to complete the work. I do appreciate the conversation I had with the owner and will certainly consider them for future needs. I called them to have an inspection done to troubleshoot a bad sewer line. They quoted an $80 service charge to come to the house. That seemed reasonable as everyone's time is worth something. The technician arrived and introduced himself as the """"field supervisor"""" with decades of experience. After a brief inspection and conversation he recommended that they use a camera to inspect the line (which I already knew was needed and indicated to them on the call that I was requesting the line be inspected with a camera) He said if I approve the cost of the camera service he would waive the $80 service charge. He quoted the camera inspection at $600 (which seemed kind of high at the moment), however, also indicated that that cost would be credited towards the cost of the actual repair if authorized. To wrap my head around the $600 and BEFORE I committed I asked him hypothetically what the cost would be to replace the section of sewer line and was quoted $3000 plus tax. As I anticipated this amount, I agreed to the $600 camera fee and he began his diagnosis. After about 30 minutes he confirmed what I already knew and told me what needed to be done. A 20'-25' section of the sewer line needed to be replaced. The conversation included a confirmation of the amount needed to repair the line. I agreed to the $3000 and told him let's get it going. All was good and he was calling the office to get us scheduled for the sewer line repair. This took about 20 minutes and then he came back over to go over the estimate. He then told me that the repair was going to be 12K-15K because they would have to hire a mini-excavator to dig a portion of the trench (4-6' deep) Obviously this seemed extremely high. How did we go from a $3000 quote from your """"field supervisor"""" to 12K-15K? The $600 camera fee and service were agreed upon based on the $3000 estimate that was given. So now that I am questioning the costs and where the extra 9-12K in costs are coming from he said he must now collect the $600 camera fee since I am declining the work. The authorization of the camera fee was based on the initial quote of $3000. I would NOT have agreed to the camera fee if I was told this repair was anywhere north of 5K. I agreed to the camera service based on the initial estimate.

Diane O.

DO NOT HIRE ARK PLUMBING! Their tech flooded my kitchen, caused over $14k in damages, and they refuse to respond to communication. It's been over a year, and I'm now filing a complaint with the state licensing department.

Evan F.

repeated 3 times """"I've got 37 years in the business"""" and proceeded to do nothing for callout fee except repeat himself and give 2 b/s quotes.

Gretta A.

On Friday 10/14/22 we had an appointment scheduled for btw 4-7 pm. to fix a valve on our toilet. At 6:45 pm. we received a text that said the plumber was still at prior job and it was running past schedule. . At 7 pm. we requested that the appointment be rescheduled and we scheduled for Tues 10/18 at 10 am. I confirmed that he would be there at 10 am. to which Joshua replied that we would be the second job of the day and he assured me that the plumber would be there at 10 am. 12:03 they were unable to provide an ETA. 1:28 I phoned the company to give them a piece of my mind for now having wasted 6 hours of my life waiting on their company and false assurances. After the first day waiting three hours for nothing I would think that a company would go out of their way to be sure that a customer was not inconvenienced a second time, but sadly not the case. Horrible experience!

Andy B.

I've used Ark plumbing a few times the past year. The company and their workers are professional, honest and they get the job done. I highly recommend them to someone looking for a dependable and affordable plumbing service. 5-Stars

Tyler H.

We had a clogged bathtub that hadn't been attended too in a while. Luis was prompt, professional and thorough throughout the process. Would recommend.