ARD Home Services

Rod D.

Ryan sounds like a good guy by phone. He responded quickly to my Yelp project request. Then he went silent for a couple of days so I checked back in via text to confirm if he was still interested in the job. He said yes and set an appointment for two days later. The repairs were for an elderly tenant of mine who rearranged her schedule to accommodate him. Ryan did not show up to that appointment and he did not call or text.

After a couple of hours of waiting for him, I text him to see if he was on his way. He quickly responded with the words "Can we do tomorrow please". He offered no apology and was far less friendly than our prior phone calls. I asked if everything was ok. He responded with "Family emergency". He asked to come the next day at 9a. We gave him another chance and agreed to the time. He no showed again. Haven't heard anything from him. This was particularly embarrassing because my tenant had relied on my word when I reassured her that Ryan would be there.

Abby F.

I had a cabinet in our kitchen that needed repair. It was a bit tricky because the the original custom installation was not a high quality and the railing used to slide the cabinet out was not functional. Jacob repaired the cabinet sliders and ensured that they were in a better position than they were before. I will consider using them for other projects in the future.

Johnny J.

Ryan was friendly, thorough and communicated very well. He told when he was coming and where he was at. He did the job excellent and with a great personality I might add. He is a veteran from our armed forces and that right there tells you that he pays very close attention to detail. I highly recommend this company for plumbing and other handyman projects.

Denise E.

We have called on Ryan for a complicated plumbing issue and again to install a water heater. He also has done tile work for us. We were very pleased with his work ethic, including promptly answering our calls, being on time, cleaning up the work site, and hauling units and trash off. He's very talented and courteous. We will continue to use him as well as recommend him to our neighbors and friends.

Allan B.

They were a no-show on a follow-up job. Ryan's wife verified the date with me but apparently there was miscommunication between those two. Funny thing is I called them 3 times during the day and never received a response - nothing. I know they had my phone number because I left several phone messages. Very disappointed. Ryan seems like a real nice guy but they need to improve their communication.

Karim S.

People have no respect for other people's time. It's ridiculous that they can't even bother to show up or offer an apology. Don't bother dealing with people who clearly don't value their commitments.

Joseph S.

Ryan was very helpful in establishing what was wrong with a glass shower door that wouldn't close. He, and his crew, did a great job and met all estimates with regard to cost and time. I'd recommend using these guys for any of your general contractor needs.

Michael G.

When Jacob of ARD (service contractor) appeared to be a good for my bathroom remodeling project but the contractor on the job was unfamiliar and uncomfortable with the normal bathroom materials to be use and seemed surprised with one aspect of what was needed to be done...tardiness was habitual, did not show up on the 2nd day, not prepared nor organized when it came to doing this simple bathroom project...I went back and forth about the work to be done prior and was not convinced of their expertise...I decided to share my experience because a homeowner should never have to identify obvious tasks that need to be completed...At this time I would not recommend using them...

John J.

I asked Mr Dixon for a garage door service, which did well. However, my friend reached out to him for a painting job in the same house, and Mr Dixon agreed to do the job. He collected $300 deposit and did a terrible job. Up until now, he has not responded to text and calls. I will not recommend him for anything.

Deon R.

It was a Sunday and an emergency, and they were the only service that responded and actually showed up.