Arctic Heating & Air

Jeff O.

Henry is a savior. He is professional, trustworthy, responsive and respectful and I couldn't be happier with the service that Arctic Heating & Air provided to me.

Henry fixed a disastrous mini-split system install that was done by another contractor.

About a year ago, we hired a different contractor to install a 4 unit Samsung mini-split system in our condo. The system did not work well after the installation. He came back a few times to try and fix the system and just made things worse and then eventually stopped responding to me.

I tried to find an HVAC company to help me with the mess I was left with and had very little luck. A few companies came out to look at the installation and told me that they weren't interested in fixing it and that it would require too much work.

Luckily, I found Arctic Heating & Air. Henry came out to take a look and was angered by the poor workmanship and incompetence that he saw and he agreed to take the job and help me. He had to basically disassemble the entire system, re-install it, fix leaks in the copper lines, fix insulation, fix the electrical wiring, fix the condenser placement on the roof and bring everything to code. It ended up being more work than he had expected, and it took him several more trips than he had expected, but he fixed everything for me quickly and did an amazing job. I couldn't be more thankful!

David L.

I've used Henry many times in the past to work on my old furnace, which I pray makes it through another winter every year. He's always on time, professional, meticulous and courteous to my tenants. I called him out last Friday to install a shut off valve on my water heater and furnace, which he did quickly and efficiently. However, I asked him to look at a complicated plumbing issue when he was here since he's a plumber also. My building was a built in 1948 and nothing is straightforward. He realized that it was a real challenge once he got deep into it, but he stayed with it and finished the job without hesitation. I recommend Arctic to anyone with heating, air conditioning or plumbing needs.

Barry S.

We have been using Henry for years and I only just thought to write a review because I needed him again and couldn't find his phone number. He is the best. A super nice guy who we are always happy to see. We trust him implicitly and routinely let him go into our house to work even when we can't be there to meet him. He is very thorough and also (importantly for us) very neat. I can't recommend him highly enough.

Holden Z.

I have used Arctic air for both my business and home for many years. I've had little things like needing a new filter changed to having to replace a 25 year old air conditioning unit, Arctic handled it all. They have always been prompt, fair priced and amazing at what they do. I can't say enough good things about Henry and his entire crew. If you ever need anything related to hvac...don't hesitate to give them a call!

D S.

Arctic Heating & Air is the BEST! During the recent heatwave, our old a/c unit died. We had a company from our home warrantee come. They gave us a lot of reasons why they couldn't replace it.
A contractor friend of ours told us to call Henry at Arctic Air. Boy are we glad we did!
Henry came right away, told us how he'd replace it, ordered the unit and installed it a few days later. He did a very good job, at a very competitive price. It works beautifully and we are so comfortable.
We will only use Arctic Air from now on!

Endre B.

We have been using Arctic Heating & Air for over three years. Always honest and fair in their estimates. The results are stellar. Henry is always kind and considerate. He is more than a plumber he is like Family to us. This time we had an issue with one of our fixtures and he was tied up so he sent his assistant Juan we were a bit apprehencive since we have always been having Henry as the main contact. Needless to say he trains his assistant and it is like having his alter ego working. There are many plumber is Los Angeles but only one Arctic Heating & Air. If you are not using them, it is truly your loss. This review is by a Beverly Hills Realtor and I highly recommend Henry and his team to anyone!!!

Bielca B.

Highly, highly recommend, please ask for Henry, he is honest and trustworthy. He was very through, and explained the process, he was informative and made recommendations with out being pushy. We are very pleased and impressed with the service we received. We want to thank Henry and Juan for the great service. We will definitely be using this company again.

Richard G.

Extremely knowledgable and competent, very competitive pricing, I would recommend Henry (the owner manager) for absolutely any job in this field.

Phil S.

I have been using Henry and Arctic Air for over 20 years at both my home and my Art Gallery. They are as good as it gets--Super responsive, incredibly knowledgable, and very fair and reasonable when it comes to pricing. There has never been a job that Henry couldn't do, and I have successfully recommended Arctic Air to many, many friends and associates. You would be crazy not to use these guys---as trustworthy as could be!!!

Jen K.

Henry and his crew just finished another big job for me -- this time, replacing my aging water heater with a new, tankless system. Henry took the time to meet me on a Saturday morning for the estimate. He walked me through the various options, and the pros and cons of all options. Once I decided to go forward with the work, scheduling was a breeze. Henry and his crew were on time, and finished the job in less than one day. I'm very pleased with the new system. I would not hesitate to recommend Henry and Arctic Air for any job you are considering in your home or condo.