Arch Plumbing

H S.

We needed a wall-mount faucet installed to replace an original fixture. Two other plumbers had walked away and said ""wait to you renovate kitchen."" But we aren't going to renovate the kitchen for a while and we needed it replaced now. Carlos did it!! They also replaced our gas meter shut-off valve with an earthquake-sensitive unit.

I would definitely use Arch Plumbing again. Quick to respond, well-priced, nice guys, good work. A Plus!

Paul L.

On time and very professional. The technician completed the job and was on his way very quickly. Thank you!

Emily L.

My thanks to Arch Plumbing for installation of a new hot water heater. Jorge was quick to identify the problem. Employees , doing the work were very professional, while being friendly, great work ethics, polite, wearing masks and gloves. Cleaned up the water that spilled out of the water heater when they took it out. Also cleaning up the work areas'. Dennis, in the front office, was very helpful and supportive, answering all the inquiries myself and my son had and they were quite a few. Thanks

MARILYN C.

We were so lucky to find Arch plumbing to fix our radiant heating system. We were on a time crunch to get it fixed due to moving. Denis and Alfredo were able to squeeze us in ASAP. The whole team was very professional and friendly. We really appreciate the hard work they did to repair this complicated heating system. Would definitely recommend Arch Plumbing in the future!

Eat D.

Friendly team. Jorge was informative, honest. They recommended cheaper way to fix the problem than ripping you off.

mark l.

I contacted this company to clear a clogged toilet and do a thorough inspection. Their worker arrived at the agreed time. He looked, we talked and I agreed to him emailing me an estimate. Then nothing. I replied on Yelp, I emailed them, I called them on the phone. . . no follow up. My toilet will be fixed but not by this company. Bad, Bad customer service.

Nettie A.

George or Jorge came to replace two cracked porcelain sinks for using November 11, 2019. It took him a couple of hours as he was working really hard and very focused on the job. They were great at communicating and showed up and they said they would. Prices were reasonable.

Deanna T.

This company is awwwwesome!!!! :-) I can't say enough good things about them. My toilet kept running, and I was freaking out. It wasn't overflowing, but water kept draining down the pipe/hose and getting wasted. The entire experience with Arch couldn't have been better, and I will be recommending them to everyone in my building and anyone in San Francisco! They responded super fast (the 1st to respond) to my request for a quote on Yelp, and Alejandra also followed up with a phone call. We scheduled a free estimate, and George came to my apartment to take a look at my toilet. Alejandra even called to let me know when he was on his way. He was so friendly, professional, knew exactly what the problem was and explained everything. Since my place is 10 years old, the toilet components were deteriorating and needed to be changed: angle stop, flapper, and float valve. George provided competitive pricing, and I felt comfortable with him and trusted him. So I selected Arch after getting about 8 quotes. The water needed to be shut off in my building, in order to switch out the angle stop. So we scheduled a day/time, and Christian ended up coming to do the work because George was sick. Christian was just as great as George!! :-) He arrived early and worked with my maintenance guys to do the drain down. While that was happening, he changed the flapper and was very efficient. The whole process only took about 40 minutes which blew my mind. Everyone else quoted 2 hours. Christian was very polite, respectful, nice to talk to, took off his shoes before coming in, had all the parts and tools ready to go, made good use of time, and wiped/cleaned everything when he was done. My bunny wasn't even scared of him which means he has good energy lol. I am so relieved my toilet is back to normal and couldn't be happier with Arch's service!!! They're so communicative, organized, friendly and thorough. The price was reasonable, and payment was easy online. Wish I could give them 10 stars! THANK YOU CHRISTIAN, GEORGE AND ALEJANDRA!!!!! You guys are my heroes ;-) Hugs

Aparna S.

Arch plumbing has really good service. We had a plumbing emergency on Sep30 and we had to catch a flight soon after. Christian had come in within an hour of our inquiry and fixed the issue. Arch plumbing's service was prompt and of top quality. Thank you guys!

Rick Z.

Great experience. Excellent communication with the customer, extremely professional, and the service/work performance was exceptional. The price for the work - replacement of a rusted pipe and T joint - was fair and better than several competitors. Will be using them again when there is a plumbing issue .