Aquilina Plumbing and Rooter

April H.

Frank and Rachel were very nice and professional. I sent out many quote requests on Yelp, and Rachel was the first to reply with specifics and let me know that they were available on the day that I had requested. She followed up to confirm before the appointment and called me the morning of to let me know that he was on his way. Frank arrived promptly. He installed a new garbage disposal and solved my faucet and dishwasher plumbing mysteries in less than two hours. The cost was reasonable with no upselling at all, and Frank advised me on the best way to save money on the projects. Thanks so much to both of them for quality service. I recommend them and would call again.

Cris B.

I own a couple restaurants in the South Bay and I had a water leak coming out of the wall at one of them. Bummer was it was a busy Friday. I called my regular plumber and of course he was too busy. Got a referral for Frank and so I called him. He got down there right away. Diagnosed the problem and came back on Saturday night and took care of the leak. Done.
Thanks Frank!
Easy to deal with and very courteous.
He has moved to top of the list.

Mark K.

Trustworthy, honest, reasonable prices. Have had great service on multiple plumbing issues. Frank is fantastic.

Jennifer F.

Thank you so much for your service!! I had a great experience with Aquilina Plumbing and Rooter! Frank was respectful, had a great attitude and was able to quickly assess and fix my sink that needed to be replaced! He gave me options and was able to reuse any supplies I currently had remaining from my broken sink. They responded quickly with quotes, and gave me pricing options that enabled me to also save money in the process. I would highly recommend in the future to anyone in his service area!!

Aaron S.

Frank was awesome and professional. He helped educate me on the problem and was honest and didn't try to up-sell. We definitely will be using him again for any of our plumbing needs.

Rad D.

We had a pinhole leak in a pipe. I ended up getting a clamp from Home Depot and covering the hole as a temporary fix. Frank came and took a look and said that my fix would last longer than the pipe so there was no need for him to do any work. He left without charging me anything. It's awesome to have found an honest plumber who's willing to pass on a job when it's not needed.

Erin G.

Frank is awesome! Came to our house today for a free estimate and didn't push any of his services on us. He was very honest and even gave us a few tips to try on our own before calling him back to do any necessary repairs. My toddler son was sleeping during the estimate and Frank kept his voice down and even tiptoed around so he didn't wake him up. Very very considerate. Thanks Frank!

Christina M.

Amazing customer service!! Cant say enough about this company. Called them late on a tuesday needing help due to a leak that was getting worse. Spoke to someone in the answering service who told me i would hear from a tech within the next 30 minutes. I heard from Frank within 5 minutes. He was nice enough to educate me on how emergency plumbing works. He told me that he would come out and take a look and see if anything could be done tonight as a temporary messure to hold us over till tomorrow. Frank came out, diagnosed what was going on but unfortunately wasn't able to help. He spent at least a good hour with no success. At the end of the visit i asked how much we owed him for today- i was shocked when he said it was no charge. He said that he was going to stand by his word that if he couldnt help he wasn't going to charge me. I double checked just because i had never heard of such a thing in the plumbing industry. I will definitely be calling Frank in the future for all my plumbing needs!

Lee N.

I hired Frank a month ago to do a full re-piping of my unit using Aquapex. My multi-floor condo had 4 bathroom sinks, 1 kitchen sink, 1 dishwasher, 1 bathtub, 1 shower, 3 toilets, 1 washer, 1 water heater, and 1 garage fixture.

He was very cordial, friendly, and loves to explain in detail about the pros and cons of his various solutions (e.g. copper vs pex, water softeners vs none, etc). Also, in his estimates, he was very upfront on what to expect from the job (pricing, level of cleanliness, work hours, material used, no patching, etc).

It took him about a week to finish all the work. He did a good job in minimizing the numbers of holes he had to make and made sure everything was nicely setup for the city inspector to examine. The city inspector had no problem with his work. Most importantly, Frank did a really good job in making sure my family had running water everyday during the job.

The only reason I couldn't give him a perfect 5 stars was because there were a few hiccups during the week of work:

1. One of the fittings in the repipe failed after the work was completed, causing some water damage to my ceiling. I had to shut off the main. He came in the next day to redo the fitting.
2. He accidentally broke one of my lamps and was fully upfront about it, letting me know before I even knew. He fully apologized and reimbursed me for the cost.

With the large amount of work that needed to be done, I guess these things couldn't be avoided. Price wise, he's competitive with all the other bids I got (I called 5 other plumbing companies who were either not as informative or way too expensive for the same amount of work).

I waited almost a month to write this review to make sure issue #1 was just a fluke and not a pattern. So far, no problems. I've also noticed that a lot of my fixtures in the house are now able to get hot water a lot faster (Thanks, Frank!)

Considering how honest and friendly he was with me and my family, I would feel comfortable picking Frank to do my next job in the future.

Shannon G.

Frank is the best!

My shower drain clogged completely, and I needed a plumber to come out right away. I called Aqualina, and Frank was so flexible and able to squeeze me in at such late notice. Thank goodness! He was on time, friendly, efficient and competent. I would recommend him to anyone, and will definitely call him again.