Anytime Plumbing Sewer Drain & Heating

Frank B.

Rooters Plus Plumbing was the referred to me by 2 10 Home Warranty to figure out why the tankless water heater was turning off. Reuban said he couldn't diagnosis the problem during his first visit because the heater was working at that time. He finally did figure out that the unit needed a thorough cleaning. The work took under one hour and the bill was $250.00. After the work was done he called with the bill and said since I wasn't a company he would only accept a credit card, which he wanted to take over the phone. I refused and told him he had said nothing about payment type during our earlier discussions. He finally agreed to take a check. He never did offer to sent a bill but I asked for one marked paid in full. Our tenant who had to work with him said he is unprofessional and hard to deal with. After our last discussion I would agree.

Patti H.

Stay away! This company also goes by Rooter Plus with multiple addresses. Ruben McCutcheon gave me an estimate to redo our bathroom and install a shower pan. He said it would take a week. He showed up a couple days for a few hrs. After a week, our bathroom was still torn apart and the shower pan was the only thing done. The shower glass contractor brought to our attention that the shower pan was 1/2 inch out of level in the opposite direction of the drain so the water pooled in the corner. Beware of a plumber who can't read a level! He terminated the contract after I asked how he installed the shower pan. He never used mortar to install the shower pan! He refused to deal with me after that. We had to have the new tile removed, the pan releveled, the tile reinstalled and we hired another plumber to finish the job. It took ONE day!! Ruben strung us along for over a week. He was never there when he said he would be and cancelled appts with no notice. He never tighten the shower drain so it leaked into the ceiling, he made a mess of my carpet, he gouged the handrail on the stairs, he dropped the shower valved on the new shower pan and chipped it, the bathroom demo sat on the curb for a week until another contractor hauled it off, He won't deal with me and ignores my requests to pay our damages. Unprofessional, unreliable, and untrustworthy!!

Celeste K.

warning gives you an estimate and then does the work and charges double what they gave an estimate for before advising you.

stay away was charged 400 for something others were willing to do for 50 to 100 just couldn't wait for the other person cause the heat was making family sick.

Mike W.

One of the worst experiences I have ever had with a contractor. Did not completely finish work promised. Work performed was switching from a swamp cooler to a/c. I requested to keep the swamp cooler so I could donate it to a church family in need of one. They left the cooler but stole the cooler motor rendering it useless. After multiple phone conversations with the promise to give back the motor, he now ignores my calls. If you don't want the hassle, do not use this company.

Sheila H.

I have to say I am surprised by some of the negative reviews I see here. We just had Jorge out on a service call and could not be more pleased with the service or the price. Jorge diagnosed problems that we expected to be far bigger problems and worked diligently in the rain and snow to fix our problem quickly and inexpensively. I would absolutely use them again. Jorge kept us informed during the time he was here and was able to show us pictures of the problem and the resolution.

Chris G.

Don't do business with these people, they will rip you off by over charging for parts that didn't need replacing, give you some bull crap excuses, I'm in the construction business and know better, these guys are never prepared to fix anything with out taking their time to find parts and charge you the labor for it. Stick to true professionals like TLC. I'd never recommend Rocketman, more like rip you off man. Don't do it folks, take my word,Read the reviews, I'm not the only one to disapprove of their services.

Tom B.

Don't waste your time with them. By far the most expensive quote I've got for plumbing. The quote is just a single item, no breakdown or anything. And it's the highest price by 50%. Save yourself the trouble.

Tucker T.

This company will cheat you out of your hard earned money. They tell you they charge 160 an hour. But then charge you hundreds of dollars more. Do not do business with them

None Y.

DO NOT USE THEM! Save yourself from using them. They quote you a price per hour which we were lied to and no matter what the quote is if it's a higher quote than they still charge you the quote just bcuz it's what was quoted no adjustment. i will never recommend them to anyone.

martin S.

President seems to be a good person. Make sure to ask questions about things to avoid confusion. They have a billing system that is designed to overcharge the customer by hundreds of dollars. Charged $675 for an hour and eighteen minutes of work. $160 an hour $2.6667 per minute for 18minutes = 48 dollars plus 75 in parts= $283 dollars $672 -$283 = $389. When I said something at first they offered $80 on the next service which was an insult, after multiple calls I was offered $193.73 in a refund, which still leaves a balance of $195.27 left. With no explanation of why it was charged. Do not agree to their estimates,they are extreme and it is not an estimate,it's what they will charge you.
The more I think about it the angrier I get. Look elsewhere for your plumbing repair!!