Anthony Plumbing, Heating, Cooling & Electric

Connie J.

I had Tech come out for annual AC check. He left and said everything is fine checks out good, which I would hope so due to unit only few years old. About 3 hrs later I noticed air not working which has been since April. Called and couldn't get anyone out until next day and couldn't give me a time so I have to wait all day. This is not the first time this has happened and am so sick of them taking several tries to do a simple maintenance check.

Beth E.

We contacted Anthony heating and cooling on Sunday morning because our air conditioner had gone out. We informed them that this was not an emergency because the weather was cool enough. The technician showed up Tuesday mid morning, was very abrupt, disheveled and when I asked if we could complete a heating and air-conditioning service check up because were moving, he quickly replied no this is an emergency call and I'm only here to check on your air-conditioning unit. We assured him it wasn't an emergent need otherwise, we would have requested them come sooner. He was very abrupt and rude and seemed as though he would rather be anywhere but work. We did not trust his judgment of what was needed for conditioning unit and will not use their services again because of this unfortunate event.

C M.

My landlord called this company to come check out a squealing toilet. Kevin arrived, saw him walk up the driveway putting on a mask, awesome! But the mask was covered in stains. Maybe have a couple on hand. He was so kind to put plastic covers on his feet when he entered my home for the first time. After checking the toilet he had to return to his truck to grab something. Came back. No plastic covers on his dirty boots. My landlord decided to go another route. 30 minutes after he left my toilet was over flowing after not being used. Seems a little fishy that it would start overflowing for no reason after my landlord told him they didn't want to spend $1000 to fix a toilet. Keep an eye on them. Just be wary of this company.

Kent K.

Anthony Plumbing and Heating had good reviews so we hired them to come and fix our toilet which was not running. They put in a new line and ended up breaking it off behind the wall. This is according to other plumbers who looked at it. Then, they claimed it was due to having an old toilet so the leak happened that way through the screws on the bottom of the toilet. They then put in a new toilet. Bottom line is that due to their error which they refused to acknowledge we ended up being on the hook for around $9,000. What happened is that the leak they caused led to water getting in the walls and having to cut out a hole in the wall and then dry it out. Then we ended up getting mold due to this issue so had to have air scrubbers put in the house for days at a time. This was not cool. Major noise pollution. Finally, we had to have new flooring in our bathroom plus the ceiling fixed down below and painted. We were out of the bathroom for THREE MONTHS. So no they are the last company on planet earth I would use for my plumbing needs.

Jamie W.

My review isn't specifically about the plumber that came to our house. He was very kind, thorough and professional. But this is more about the company itself and everyone should be aware of this. I had a plumbing issue that I was given a quote of $2500 as a ""band-aide fix"" and $10,000 for a permanent fix. Of course I was in full panic mode seeing these figures, but as a young woman, I am used to being taken advantage of in areas I know nothing about. So, I called a local plumber that has been self-employed for over 20 years to get another estimate. The ""band aide fix"" he was able to do for $700 total, not even close to the $2500 that I was previously quoted. And the permanent fix, that we will do later-$800 total. When I told him what I was quoted yesterday he said ""Let me guess: It was either Anthony plumbing or Bob Hamilton"" and told me some horror stories of customers being over-quoted and taken advantage of because their plumbers work on commissions. This is so wrong on so many levels. I encourage everyone to get a second opinion or estimate ALWAYS. I will never use a plumber from a large company again, and will encourage my friends and family to do the same.

Update...only response from the company was from a woman who knows nothing about plumbing or pricing with no explanation besides taking pride in customer service and their 4.9 google rating.

Karel P.

Jo and Eric did not return my call. Strange tech mentioned no promotion. Also funny that promotion ends 2 days before my estimate appointment. No CO in house. All a big scam?

Colleen C.

8 weeks after Anthony Plumbing installed a furnance I was without heat on a day when the high was 34 degrees. The reason I was without heat was because when Anthony Plumbing installed the furnance they did not apply safe and correct settings which resulted in overheating the furnance to the point a safety feature turned on and shut off the furnance. In the time span of 10 weeks Anthony Plumbing has had to visit my house 8 times with multiple invoices citing previous techican errors as the cause. 15 business days after the last visit, Anthony Plumbing's only response is that they will only inconvenience me further with a 9th visit to my house. Unsafe installation, endagering my family, leaving me without heat, repeated service errors and antagonizing ""customer care"".

Patrick C.

I just had Anthony plumbing and heating out at my house back in November to do a $77 drone opening job. In which fact they do not warranty or guarantee their job. That was a November now in February I have a water restoration team in my house tearing out my bathroom because what they did was not what needs to be done. Buyer beware. I definitely would not trust Anthony with my house keys again.

Jessica M.

If i could give it negative stars I would. I'm a single mom and for this i am counting on people to help me in whatever way I can. Anthony came over to my house and flat out lied to me. They told me that the fractures in my furnace would cause carbon monoxide poisoning in my air ducts if left untreated. They told me i needed a new furnace. My daughter was not home at the time but i was both fearful and stressed out. I had a contractor over today, with his own heating and cooling guy (whom I trust implicitly) and he told me that nothing was wrong. When he called to talk to Brian Wolves, who had to come over late last night to help me, he wouldn't pick up the phone.

I was an ASAP member.

I am disappointed and feel used and ashamed that they would do that to me.

Gary M.

I haven't had a chance to see the work, but their prices are absurdly high. I was out of town and they really took it to my wife. They charged me literally triple for the water heater over what Lowe's was charging. The installation was another $500 on top of that.

It seems to me that they are in the business of exploitation as much as the business of plumbing. They are just shy of criminals.