Anderson Plumbing, Heating & Air

Jonathan L.

Awful about sums it up. In addition to making the mistake of allowing them to come on Sunday when no manager was available, it ruined my day waiting. In short, they quoted an outrageous $500 for two flappers and a toilet water fill. Parts are about fifty dollars and the tech said he'd be an hour....how the heck you get to $500, I give up. So the tech called the office but came back with $420...seriously?! I tried to talk to a manager, but no one would respond. they said they'd have the manager call Monday. Big surprise, no call. Save your money as I think they enjoy keeping the service fee and not doing the work. Anyone's guess how they stay in business.

Melissa C.

I woke up to water coming out from underneath my kitchen floor (eek!). I called Anderson, who arranged someone to come to my house that day. I was really pleased with the communication and update on timing. The technician they sent (Josh) seemed extremely knowledgeable and was friendly and explained everything to us. Based on his experience, he suggested we skip an expensive ($800) leak diagnostic, as he was sure we had a slab leak and needed to re-pipe the entire house (approx $20k). I never engage in housework without a second opinion, and had another plumber come out the next day. This plumber looked around a bit, moved our fridge and found a leak from the hose going into the fridge. He patched it on the spot (total cost $75). Be careful not to let Anderson's sales techniques get to you- always get a second opinion!

Gary D.

WOW $2,000 quote to install my Geberit toilet and bathroom faucet. That comes out to $400 - $500 an hour.

Both your guys, Michael and Eric were very nice.

Please don't bother with your canned response.

Donna G.

The kitchen sink backed up with water, dirty water.
I phoned my usual plumber, Anderson Plumbing, Heating & Air. When the plumbers arrived I reminded them that the house has a septic system. Very quickly
they checked the area in the backyard that contains the septic system & discovered that the system needs to be emptied. Arrangements were made for that, only to discover that the pipes were broken in the septic system. Why?

They discovered that I had neglected to add the chemicals necessary for a septic tank. The pipes blew up because of that. To make this a short story.....the plumbers replaced all the pipes for a price of about $10,000. and gifted me a supply of the right chemicals for the septic tank. I continue to call my favorite Heating, Air & Plumbing company---Anderson.

Cat V.

Updating for completed restoration work.

I am happy with the restoration work results.

It's reasonable to expect hiccups with construction work and working with contractors. The plumbing manager Gary was able to handle all of the issues in a timely manner. Anderson kept all of their promises.

Michael N.

Called Anderson Plumbing and Air to install an HVAC heating and air system. My Quote was right around what I expected it to be. They were on time and worked through the two days. They were professionally quick and clean they felt like they were family . Superb interaction with us . We were so happy with their service we called them back to replace 3 bathroom facets and a kitchen faucet which we didn't even have to replace but we did anyways. A++++ we will always use Anderson.

Benjamin W.

We had an old water heater that started leaking. Anderson was able to come first thing the next day to give a free estimate. We had several companies come out and provide us quotes to replace it with a gas tankless water heater. Anderson came in at a reasonable price but the technician, Drew (Andrew), included additional incentives that persuaded us to go with them. Drew had everything with him and was able to get us the appropriate water heater that same day. He relocated and installed the water heater outside of our garage by the end of the day. We were impressed by how efficient and clean he was with his work. We had previous copper plumbing done in our home before and Drew was impressively quicker than the other guys. He had to come back another day to finish up other work to our house but was equally as efficient and clean with his work. He also set us up to have our drains scoped for free. The technician, Brent, came out to scope our drains and was equally efficient, timely, and customer friendly. I would highly recommend Anderson, Drew, and Brent for future plumbing/heating projects.

Edgar V.

I had ASI and Bill Howe give us estimates, both for thousands of dollars. Then Anderson sent out Technician Scott who discovered it was only sand trapped in a couple of water lines.

Anderson is the best!

Scott is awesome and knowledgable!

Katy S.

Wow they have definitely earned my business! Don came out to check on our AC unit. He was fast, thorough, and knowledgeable. He found the problem and fixed it in less than 10 minutes. The price was better than I could have expected. Thank you for your service!

Wayne B.

I've not used my garbage disposal for over two years and wanted to take it out and replace with pipes (no new disposal).

After reading about doing this myself online, I decided to call a plumber - despite many online warnings of price-gouging. Plumbers themselves stated that such a basic job should not cost more than $200 - about $25 for parts and an hour labor.

A plumber representing Anderson came out and bid $497 - a total rip-off! - and I informed them I thought that was ridiculous and refused service.

The plumber was considerate and stated that he understood, but was obligated to offer such a quote for his employer.

Given the number of reviews stating these kinds of problems, I would search for another plumbing service ( I did, and got the job done for under $200).