Anchor Plumbing Services

The D.

This is the second time I've used Anchor in 3 weeks. Again, they immediately responded to my situation, diagnosed my problem quickly and at a very reasonable rate. Mitchell was friendly and professional.

Miranda P.

Quick , efficient.. will use again. Friendly honest workers. Honors military discount.

Eleanor B.

Beware!!!! Anchor Plumbing, in my opinion, is beyond horrid. I was charged over $4000 for work. I was not home when the work was completed. I had a leak from my washing machine and a clogged toilet. I was told an apparatus had to be attached to the line to flush the line since the snake didn't work. i was called Friday since I wasn't home saying the work was completed. Needlessly to say when I got home the water was still running from the washing machine. Monday Gerald said they had to bring out a bigger machine to flush the line. mind you I'd already been told the work was completed when they asked for payment Friday. When I got off the phone, the people who dug the hole for the attachment were here and had covered the hole. Therefore the bigger machine could not be brought out to flush the line. They offered a reimbursement and I told them I'd have to go over the invoice and determine how much I thought I should be refunded. Today I talked to Paul who is supposedly the President of the company. In addition to screaming at me and hanging up in my face, he's refusing to refund any of my money even though the workers have admitted they didn't do what they were supposed to do. Paul lied and said I requested all of my money back. I am not an unreasonable person and never said that. these people lie and lie and lie. I would advise that if you're looking for a plumber, I wouldn't suggest this one!!!!!!

Nikki V.

I requested help due to my dishwasher flooding (continuously) my kitchen texted and the next morning Codywasin my dishwasher fixin it!!!!!!!!!!!!! Great guy and super service
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Carrie S.

Service was prompt and thorough. I think we were overcharged by over $100 since it was just a wax ring replacement for a toilet leaking at the base. But it was a holiday weekend and wanted to avoid it becoming an emergency. In future I would do more research before any major plumbing repairs.

Michele K.

My spare bathroom tub faucet would leak when running (see "description of work" on invoice). I put in for a project on Yelp and was quickly contacted by Anchor Plumbing.
-They were able to get me schedule very quickly, and even waived the appointment fee (which, I was told is usually $70ish dollars).
-This company offers military&veteran discount.
-Excellent communication and fast response time!
- Mitchell and Matt showed up to complete the repair, and they were both incredibly friendly and knowledgeable.
-They checked out my water heater, water softener, and even tested my water for softness FREE of charge!

I paid $240 for the faucet leak to be fixed. I'm not sure if this is a good deal or not, but it did take them about 1.5hrs to complete the job and they even had to run to the warehouse mid-job to get a new part (which, they did not raise the price for).

The only slightly negative things I will note are...

- My appointment was scheduled between 10am&12pm. I got a call at 8:32am saying that they were on route and would be there by 9am. Luckily, I was home and it didn't interfere with any plans.

-The bathtub itself was relatively clean when they arrived, but quite dirty after they left. (Debris and other gunk scattered around/inside the tub.) BUT it was easy enough for me to clean up on my own. I've never known a plumber to wipe down a site after working on it, so I don't find this too unusual.

Attached picture is the invoice so you can see what services were provided and how much was charged.

I really am pleased with the work that they did, and will definitely recommend this company!

Stefanie P.

This plumbing company is a complete rip off!!! When there's an issue they act like they want to help resolve it, but then ghost you. They will charge you an OUTRAGEOUS price and then ignore you when you ask for some money back because they screwed up and left you without hot water ALL WEEKEND.

**Please note I have given them a week to call me back about the price gouging after my sink wasn't installed correctly; they have had ample time to review the issues and get back to me.


They get here quickly on a Friday morning, give me an estimate, and then after my old sink is out raise the price because something had to be retrofitted. Okay, I understand you don't always know what you have until you remove it. I say okay, let's go forward.

My sink has to be filled with water so it can set for 24 hours. The guys complete the work and then leave.

Right afterward I try to use the dishwasher - no water flowing to it. I call the plumber and that's an easy fix, the water was turned off. The next morning I am testing the hot water to the sink and it is NOT WORKING. I call the plumber, just like he told me to do if I needed anything, and he tells me that the hot water line is off.

It is not off, I told him there was an issue and he told me I was wrong. I gave this guy the benefit of the doubt and waited until I could drain the sink to test the water again.

This company is open on Saturdays and I called at 3:45pm to report no hot water. Why didn't they send someone out right then if they were open? I told the woman on the phone the plumber didn't believe me, yet, here I am with no hot water. She schedules me for Monday morning, I am pissed at this point because this should not have happened but here we are. I just paid a ridiculous amount of money to install a kitchen sink that has no hot water!!

Someone calls me back on Sunday to say they will send the plumber out first thing in the morning, an hour earlier than expected. I get a dispatch notification at 7:30am on Monday saying the plumber is on the way, he calls me 50 minutes later to say he's on the way. Again, complaining and telling me that I'm wrong and acting annoyed he has to come out at all.

GUESS WHAT - the faucet wasn't installed correctly and they had to redo it. The office calls me later, asks if everything is fixed, and I say yes, but why wasn't this done correctly the first time or fixed on Saturday?

The woman tells me she will escalate to a manager. Manager calls me back and I explain all of the missteps and the way I was treated and that they want to make it up to me. Okay, well you need to give me some of my money back. That manager says he will send the pricing to be reviewed by his manager and then I was GHOSTED.

EDIT: Still waiting on that phone call...

Jennifer G.

Mitchell and his partner were the best part about this ongoing plumbing issue with the water company. Within 2 hours of making an appointment, the job was complete. Everything about Anchor Plumbing went well, from the appointment making and arriving on time to a follow up call from the company asking about satisfaction. Very pleased.

Doug J.

Toilets were periodically running. Jay arrived on time and was very professional. Made a couple adjustments and charged a small fee. Very impressed. Will use them again in the future.

B Abigail T.

Yes, I highly recommend Khameron and his team. They came quickly and were incredibly knowledgeable, professional, and took care of my home as if were their own.