Amor Plumbing

Jan C.

Ted, and his companion have installed an A.O Smith water heater I bought at Lowes a few weeks ago. I cannot be more happy, the installation quality is excellent, they came on time, and finished the work quickly. I can highly recommend their service, and will use their company in the future.
Jan

Harry L.

Jerry C. Was amazing super helpful with water heater warranty work, knowledgeable and friendly would ask for him specifically next time!

Ts D.

Jerry came to my home to fix the noisy burner of my AO Smith water heater. He arrived on time fixed the problem extremely quick. He also shared nice tips on how to maintain the water heater. This guy is super friendly, knowledgeable and most importantly efficient at his work.

Jerry is awesome!

Warren V.

No call back after 4 messages. Agree with the other reviewers. If you are that busy the courtesy of a phone call saying so is greatly appreciated.

Arnold W.

I was referred to Amor Plumbing by the manufacturer of my water heater (State Water Heaters) since my water heater stopped working last Thursday. Since it was still under warranty, State Water Heaters helped me troubleshoot and diagnose the issue as related to a recall of that particular model. They quickly overnighted the parts and all I had to do was schedule Amor to be on site to perform the labor.

Amor has an answering service and I didn't expect a call back since I had called late in the day on Friday. We played a bit of phone tag on Monday but I was finally able to connect with someone from Amor late in the afternoon who was very well experienced in helping diagnose and validate the issue. I didn't get her name but she was very professional and gave me all of the information up front like needing to drain the water heater and examining it for potential scale which would incur an additional fee to flush. I appreciate that honesty in a company and being transparent about what can be done since this helps set my expectations on the repair that is taking place. After we went through that, she helped me set up the appointment for the very next day in a window that fit my schedule.

The very next day the technician, Jerry, called me before he arrived but I had scheduled someone to allow him into the house. After the job was done, Jerry called me back to share that the repair had been successful and that there wasn't any further issue. All in all, great customer service and I'm very satisfied with Amor Plumbing! Thank you!

Annmarie G.

Very professional and knowledgeable in the Plumbing industry. Reliable and prices I can live with. Went beyond the normal service I have received in the past for similar plumbing issues. Much appreciated! I would recommend giving them a call.

pranav g.

I have a AO smith water heater and i had called amor 2 times and i am very impressed, always on time very professional and they know what they are doing. I highly recommend amor

Marilynn S.

I chose to contact this firm because they're listed on the website of my hot water heater manufacturer (A.O. Smith). I made three phone calls, each time getting a promise that someone would call me back. No call back. Tried an email. No response of any kind. I tried sending a message direct from the website. Again, nothing. So I have no idea if these guys and gals are good plumbers or not. I never got the chance to find out.

BornBAchiever L.

After sever contacts with Alpha Omega Plumbing Inc which I never receive any reply from this plumbing company. I called AO Smith water Heater Company again about their recall. They gave me Amor plumbing's number. I was able to schedule with Amor plumbing right away. They told me in advance if need to replace the drain vole there will be extra charge. This morning Jerry come to my house to repair the Gas Control. He is very professional and did an excellent job. I am very satisfy with his job and professional. Thank you Jerry.

Kelvin L.

Had a Whirlpool gas heater recall and they are the only one serving my area. repair done but was charged additional $180 for service which is not a issue, but after the recalled parts replaced the heater makes a loud fog horn sound whenever it kicks off. Called them and ALWAYS can reach the answering service and after 2 weeks I finally got a call and they said they had to check with manufacturer first, that was now 6 weeks of nothing from them, even though I called and asked for services and was only able to leave messages

This will be a first stop of making sure I put the review to let people aware of this practice, next would be BBB or even small claim court, this is just ridiculous