American Septic Services dba Goddards/Nazco Services

Psguy M.

Just wanted to let anyone know that if your looking for a company that you can trust and really goes the extra mile you do not need to look any further..Wed April 11, 2019 I called this company at 7 am in the morning and spoke to a very knowledgeable man ( Doc ) that fit me into the schedule to have my septic tank pumped and certified that very after noon he gave me an arrival time of 1:30 to 2pm ...they were prompt and arrived at 1:30 found the septic tank which took some time because it was nearly 5 feet under ground....dug the two holes to locate both openings ,opened the tank and checked the leach lines, did a water test and began to pump the tank at about 4pm Doc arrived to do a follow up and explained everything in great detail and admitted he in fact had personally did a service call at that address in 1984 he was very knowledgeable and actually address some other issues for us at the same time...as a consumer and home owner as Im sure most have had experiences with companies that for lack of a better description take advantage of situations and charge accordingly ...nothing could be further from the truth with Goddards-Nazco Septic.. Thanks again for showing me that there are companies that can be trusted

James M.

Thanks for the great service and taking time to explain all that needed to be done to drain the septic. Personnel that came out were friendly, professional, and courteous. Overall great experience as this was our first time dealing with a septic tank that had not been serviced in over 30 years. We will definitely be using your company for all our future septic needs!!!

Terry L.

These guys are great. They did everything they said they would, and in only a few days. When they were done they cleaned up all the area.
I would highly recommend these guys for a septic system or any plumbing needs.

Jerry M.

Great response from office and work crews responding to a septic pumping, root problem, and new riser installation. Special thanks to Ramon and Richard for a job well done.

S C.

Called to have our septic system serviced. This is an old house, built around 1925, so the septic system is quite old. I was quoted what I thought was a fair price, and the service was performed quickly, the same day. The problem is, they pumped out what appears to be about 20% of the contents of the tank. I called them back to question why. The woman on the phone had the audacity to say, ""well, it could have filled back up."" They pumped it 18 hours ago.

They have a laundry list of excuses as to why they didn't pump more-- ""the access opening is too small, the system is too small,"" nothing that has anything to do with the fact that they charged me the full amount and told me the job was successfully completed. They stated in no uncertain terms that they would not come out and re-pump the tank. They hinted more than once that we needed some sort of system overhaul or ""upgrade."" This is basic bait-and-switch tactics. The pump out a tiny bit, the tank fills up again, and they come out to do more costly ""repairs.""

Do not use. Go elsewhere.

Steven E.

Worst people skills on the phone I have ever encountered. Celeste was a complete bitch and was extremely pushy. Will never use them again. Don't even know how they have stayed in business as long as they have, reading all the negative reviews.

I will be taking my business else where. They differently treat their customers like the shit they pump out of septic tanks. In hindsight maybe they are in the right business after all.

Alf V.

Worse experience ever bad service from owner and no costumer skills. Bad attitude from dispatcher too. Like if it was my fault for the bad service. Won't recommended to anyone. I just put 1 star course I had too, if not it won't be posted.

Sandra H.

I am very happy with the services provided by Goddard Septic Services. They showed up on time and were very friendly and did an excellent job. Reasonably priced, too.

Sean L.

Had this company come out in July to pump the septic tank. After pumping the septic while they where still at my house I thought it would be convenient to have them snake the main line. At least four to five guys show up to snake one drain. they couldn't snake it form the usual place Ballard does so they had to go from the roof. They ended up breaking a pipe and not telling me about it. The next day I did laundry and my garage was flooded. Had to call them out again, and they told me the pipe was already rusted, which was the cause of the break. So why wouldn't they tell me when it happened if thats what is actually was? They charged me for their mistake. DO NOT USE GODDARD-NAZCO FOR PLUMBING!

Greg L.

Well really dont want to give them a star. Anyways my elder parents used this company for a few years but never understood why they kept having problemS. Till the last few times when they need help and called goddards plumming for clog in system. They took it out and drained the ceptic. 2 weeks later my dad looked at ceptic and was full already called them back to drain it and they never told him that the system runs on full, but yet charged him again. Third time charged him again and then we decided to get a second opinion so we called a different company which was honest and took a few mins to explain it to us and help us for less of a charge. So please dont trust or go to goddards. Very dishonest and very unhelpfull. Peace out goddards, good luck