American Leak Detection - Southern Nevada

Eileen A.

Repairman fixed the wrong pipe. The pipe that leaked water into our living room continued to leak and re-flooded our living room. American Leak Detection repairman who came to re-check his work said that they will work with my insurance adjuster to get another quote ($) to fix the leaking pipe.
No word from ALD and no word from my insurance adjuster. I've paid for the services wrongly or misdiagnosed....will request a refund or go before the contractor's board to resolve this matter.

Steven V.

I just had the best experience that I have ever had with a company. American Leak Detection sent this gentlemen by the name of Matua. He was extremely professional and very knowledgeable. He took his time testing all of the pool plumbing. He pointed out that my jandy valve had a small crack in it and is probably going to be due for replacement soon. He was very patient with all my questions and I had a ton! I like to know what is going on. I kind of needed to be a part of the testing process so I could feel at ease and trust the results. He explained what he was doing and why in a very kind manner. Man this guy just made me love your company. I will be shouting far and wide for anyone needing leak detection services that yours is the company to call and bonus if they get Matua. Thank you for sending him. You have got an A+ rock star on your team!

Jolene G.

I got an alert from Valley Water District about continuous water flow on my property, and found a significant leak in my front yard. I had heard of this company from Nextdoor and decided to reach out. I received a return message stating that someone would get back to me to schedule an appointment as soon as possible. I waited. No one ever got back to me after a week. Contacting this business was a waste of time. I contacted another plumbing company and received prompt, friendly, excellent service.

Michael E.

The repairman was nice and they were on time. They found the leak underneath my driveway but the quote to do the repair was too high. Decided to do it myself.

Yordan Y.

Beware they want to charge you even if they don't find leak. I called American Leak Detection, because I have continues water leaks on my property. The quote me 275$ to pin point the leak in 3 feet radius. They send a technician to find the leak and he wasn't able to find it. The next day they send second technician to find the leak and he said I am sorry I can't find the leak and left without finding anything
This company didn't help me or fix anything for me and now they want to pay them for just coming.

Yvonne H.

I called American Leak Detection to check my pool as I had a leak and they told me the charge just to check it is $425 I said ok and after they told me they did check the pool and found where it was and can fix it while there for another $100 for which I gave them my approval. Few days after they left the tenant told me that the pool is still leaking I called them to check again and they gave me another estimate of $360 to fix it, I asked them if this would be under warranty so I won't have to call them back and get another new charge but they said no warranty and it could continue to leak. I called the office to cancel the second estimate as I did not want to deal with them anymore but immediatel'y the person who spoke to me mentioned that if I don't pay they will send me to collection when I never mentioned anything about not paying. Very rude and unprofessional.

Fasheng L.

Today John and his team came my house and replaced water main supply line.He is very professional and honest.I definitely would like recommend him to my friends who need plumbers

Lauren C.

American Leak Detection is responsive and came through in finding my pool leak. As far as I'm concerned, this is the only legitimate pool leak detection company in Las Vegas. I inquired about leak detection with five companies and this is the only one who was able to help me or responded to my call.

First, this company answers their phone and this sets them ahead of their competitors. The woman who answers is friendly. It was a bit of a process to find our pool leak and I was always able to reach someone when I called. Technician, Jon also communicated well about the process.

The leak detection fee is $350. $100 of that will be deducted from the cost of major repairs.

Jon worked hard to determine the source of our leak. He did a line test first and then did a dive test when it was determined that the problem wasn't with a line. I appreciated that he did an evaporation test to confirm that he made the correct repair.

I hope I don't need to call them again, but they'll be my first call if I have another pool leak.

Brenda G.

Usually when businesses say what they are going to do are different from what they do but American Leak Detention did everything regarding what time they will be there & when they would call & were exactly on time to the second!! Also Jerry was very professional & friendly & I'm sure thier work is just as good as thier word!

Jonathan S.

Buyer beware. Let me start by saying that the only reason I ran into this issue with this company is because I went and got a second quote which was much cheaper. So, for that reason alone do not use American Leak Detection for your plumbing needs. Now let me briefly explain my experience with them. I called because I had a leak in my main water line running from the street and wanted to find out where it was. They came out and charged $275 to find the leak. I was told $100 of that could be applied to the work if I had them do it. Found out later that was a rip off and could have saved money right there. I got a second opinion and was quoted a much lower price for the work. I decided to go with the company that quoted me a lower price. While that plumber was doing the work he said that the line did not even run where American Leak Detection said the leak was and I should get my money back. I called them and was told to have the plumber to stop working until they could send out a technician. Which of course in and of itself is ridiculous. When the technician showed up he had words with the plumber doing the work and his pride was obviously hurt. He then told me treat and I quote. "" I am going to come out here next week and dig it up and when I show you the leak you are going to pay me for it"". At that point I told him he was crazy if he thought I was going to pay him to come back to my house and dig a hole in my yard to prove he was right. I then told him to leave. I am not a plumber but I myself could see that the line was no where near where he said it was. After he left the other plumber said I should have let him dig and told him he could pay for the new line if he was wrong. I just wanted to be done with him and the company altogether. American Leak Detection was the most unprofessional business I have maybe ever dealt with. Not to mention more expensive than others. DO NOT DO BUSINESS WITH AMERICAN LEAK DETECTION.