American Leak Detection - San Diego County

Albert S.

I called American Leak Detection after hearing water under my slab. They sent a tech (Manuel Hernandez) out the next day and he was able to find the exact location of the leak.
Manuel broke open a small square and the leak was right where he said it was! Manuel fixed the leak and patched back the concrete. Manuel is an excellent Technician and I would recommend American Leak Detection to anyone who has a water leak!
Manuel was very clean and kept the dust and dirt to a minimum.

Susan H.

My water bill had tripled and I had no idea why. When I called American Leak Detection the gentleman that picked up my called spent 15 minuets walking me through the process of isolating my leak. He told me where to find my main shut off, where to locate our water meter and how to isolate whether the leak was in my house, in my yard or between my yard and the main line. When was the last time anyone spent 15 minutes actually helping you without expecting anything in return... Major KUDOS to American Leak for hiring genuine human beings that not only know their business but understand how to treat people.

Nathalie J.

I live in Las Vegas, NV. I called American Leak Detection on Monday morning and was told someone would come to our house between 10 and 12 the same day. Right on time at 10am, Jon showed up and quickly detected where the leak was (water main line between house and meter). He marked the area and the next day I dug a hole and the problem was right where he said it would be. My husband replaced the damaged pipe and the problem was solved. Jon was very professional and knowledgeable. I am so glad I called this company to help us out. It was worth the money. I HIGHLY recommend American Leak Detection.

Ed F.

Municipal water company rep showed up Monday morning to let us know we had a major leak. We had not noticed any signs due to the recent rain. The rep said it was a large leak and we should get it located asap.

Being new to the area, we had no idea who to call. Our landscape irrigation contact suggested American Leak Detection.

We phone ALD and initially was told they were swamped and would not be able to get to us until the following Saturday. Once I explained the situation, they worked their schedules around to get to us Wednesday morning. Talk about a life-saver.

Brian showed up and explained the process. He outlined a menu of possible costs and stated he would do everything he could to keep the cost as low as possible. Brian located the leak in just over an hour. Once the leak was located our irrigation rep and I proceeded to make the repairs. Brian's estimate of where the leak was located was ""spot-on"" The leak was approximately 4 feet deep and within 6 inches of his mark. Couldn't ask for better service.

Brian was very professional and friendly. Would have no problem recommending him to anyone needing this type of service

Dave K.

Our Insurance Co recommend ALD to come out and do a leak detection in our garage floor slab. Mason came out, found the leak and gave us several options to fix the problem. I can't say enough great things about Mason and the professionalism he showed us. He was even very friendly to our big dog. We encountered problems with this project, but it was from our insurance co., not ALD. Our insurance co didn't cover what they first claimed they would. Mason & his assistant came the next day (on-time again) and fixed our plumbing leak problem. He explained every aspect of what he was doing and why. Mason even went out of his way to fix another plumbing problem which was not part of the main problem. I would highly recommend ALD as long as they have employees like Mason.

Tracy M.

When I called the 800 number corporate routed me to this north county location but I live in Coronado - I got lucky! The appointment was made promptly for the next day and Angel R. was my technician arrived on time (actually called to see if earlier was okay and it was). He was professional, diligent and an all around nice guy. I won the hardest job of the day award - was super tricky turned out to be an outside irrigation box causing leak in my kitchen. Would highly recommend them and especially him!.

BarbKatt B.

Hired them to find a slab leak in my home. They said that they would do a thorough analysis and give me a full detailed report for $280. They came out, spent about 1/2 hr, ""located"" the slab leak, charged my credit card and then emailed me my report. The report was titled invoice.pdf and contained 4 sentences about my issue along with a quote for repair. No detailed report just an estimate to hire them and pay them more money. So basically I paid them to give me an estimate for repair. Felt mislead and ripped off.

To make things worse....Turns out the leak was not even where they said it was. Another company came out for no charge located the real leak and charged me much less for repair.

American Leak Detection Technician was nice so i will give 2 stars. But ZERO Stars for all else. Their business method is wrong. Bait and switch and their analysis is not even guaranteed to be correct. They caveat their bogus report by saying that they will test their findings for accuracy when you hire them further to make the repair. I would not have minded so much if they didn't charge me $280 for their unreliable leak finding and sell me their detailed report which was no more than an invoice for more work.

Brinda C.

Manuel Hernandez, from American LEAK Detection was extremely knowledgable, professional, and a perfectionist! He made sure that he cleared the drains completely to make sure his camera could have a clear view so if there was a leak, he would find it! He explained patiently our questions and concerns. He is a model employee and Ed and I highly recommend American LEAK Detection company to our friends and family! Thank you for hiring such highly qualified employees that do the job right and won't stop until they are satisfied!

Madelyn M.

Very happy with our tech. He was clean, and smelled great. He also does not hurt animals and did not kick my dog like the last plumber that came over.
I had a great experience.

Angie S.

I had a fantastic experience with Dan at ALD. I originally thought I had a pool leak because my water company said I had a leak somewhere, so I called ALD and Dan came out. Dan took his time to explain things to me and it turns out the leak was an exterior pipe that led to the pool, but not the pool itself! He saw the problem right away and didn't have to do a leak detection at all. I found Dan to be professional, considerate, patient and most of all HONEST!! I had a quote for the repairs on the spot and I said i would only do it if Dan would be the one to do the work. Today I can happily report that the repairs were done on time and Dan made sure to clean up after himself. I could not be happier with the friendly knowledgeable service with a smile :)

I will refer all my friends to ALD and specifically request Dan, Thank You for an excellent job and friendly service, it's much appreciated.