American Leak Detection - San Diego County

Vy T.

Called American Leak Detection and spoke to Robert, he was very informative and helpful. I was able to get an appointment quickly. Today Josh showed up and was extremely helpful and friendly. He figured out what the problem was and was able to schedule a repair asap. Looking forward to this repair, will update once repair is done.

Mike C.

update!! 2 weeks later robert is still denying my calls and still refuses to fix the damage they caused to my kitchen floor!!! never use this company!!!

Michael H.

John and Jody concluded a job yesterday on my 1974 vintage home. The leak was handled and we were able to re-route hotwater lines without too much difficulty. Even the walls got ""buttoned up"" and will be paintable in a couple of more days. My wife and I really appreciate the effort and thoughtfulness that these two fellas put into the work. We recommend American Leak Detection without hesitation!
Thanks again!!

Mokosso M.

I had a slab leak and my insurance company recommended me to contact them.
They measure how deep was the pipe but I am not sure they did a good job.
I asked if they can come back to measure it again and they refuse unless I pay them again.
Very bad service and very rude on the phone.
I will for sure not recommend them.

D O.

Reliable honest and fast!!! I love this company and we'll use nobody else... here's why? I just bought a house 6 months ago and the water heater started leaking all over my garage they came out and noticed that my hot water heater was still under warranty and they went through all the trouble to take it down and go exchange it directly with the manufacturer for me saving me all the time and trouble I was

Geoff H.

If you live in North County San Diego avoid these people at all costs. They came out to inspect my pool 7 times b/c the zero edge wall was showing water coming through but they couldn't find the leak. Ended up telling me it wasn't leaking. Imagine the arrogance and ignorance. I ended up using Leak Technologies and Kevin found the problems in an hour. Definitely use Leak Technologies instead.

Edgar M.

I was extremely pleased with the service I received from both Max and Manuel. They are responsive, reliable, knowledgeable and genuinely nice. Definitely the best experience I've ever had with a plumber. Highly recommended.

Joe S.

What a waste of time and money. Im building a detached garage in my backyard with a bathroom. To be proactive about running my new sewer line I had American Leak Detection come out about two months prior to my plumber to locate my existing sewer line and tell me how deep the line is in my front yard so when I run my new sewer line I can tell the plumber where it is and how deep to dig the hole. I used The Plumbers Connection for the entire job. And they are great! After my plumber trenched out to the front I got a call saying they cannot find the sewer line where ALD said it was. So my plumber got his sonar pipe finding equipment he located the line and it was 8 feet deeper then what ALD told me. I initially paid $275 for the pipe locating service. After back and forth with Jimmy the quality assurance manager that has no idea what he is talking about he refunded me my $275. But unfortunately that little 8 foot mistake ended up costing me $1000 once all said and done. This is a huge multi million dollar company that is individually owned and operated and when something like this happens they can careless about the costumer. My suggestion is to avoid ALD all together.

Mark W.

Outstanding service from start to finish. I received a confirmation phone call the day before my scheduled appointment and the technician showed up on time. We had a smallish 9-gallon per hour leak in the water line between the meter and the house. Inert helium was pumped into the line to help find the leak by 1.) the sound of the gas escaping the crack and 2.) by using a helium ""sniffer"" to find where the helium was coming up through the ground. The location of the leak was determined within the 2 hour time-frame and the tech even dug it out to be 100% positive. Big relief that the leak was next to the house foundation and not under the driveway! Tech was friendly and answered all my questions as he did his job. I'd use these guys again any time.

Steve S.

First, you should know that there are a lot of companies out there who claim to do leak detection but i only found a couple who actually specialize in leak detection.If you are seeking leak detection be sure to ask how they do the detection process. When i called ALD the man on the phone offered a clear and detailed explanation of the process (and charges) that would be used to detect my leak. I was concerned my situation was more complex as I had already fixed one leak and the water district and a plumber had come out as well but no one seemed to be able to remotely diagnose the problem. I was scheduled for an appointment the next day. Manuel (the tech) called as promised about 30 minutes before his on time arrival. He was wonderful. He listened to all the data i had previously collected about the leak and explained how he would do the diagnosis. He was obviously knowledgeable, professional, and interactive. I know he is working for the company but it felt like he was working for me as well. He did the diagnosis and clearly explained his process. I like to both be informed and stay out of the way. That was perfectly balanced.

When Manuel left i knew exactly where the leak was located and how to proceed to get it fixed. Since the leak was in the same area as the one i had previously fixed with an irrigation tech, i decided to have the original repair tech check it out as i suspect it was not fixed properly the first time. That is the only reason why i did not ask Manuel if he could fix the leak.

I am extremely pleased and highly recommend ALD and especially Manuel. If you need leak detection these guys are experts!