American Leak Detection of South Florida

Hany A.

American leak detection was great. On time and courteous. The gentleman (I forgot his name) who came out was very thorough and took his time. At the end he explained everything and the report we received by email included pictures which I thought was awesome. I would absolutely use them again if needed and have already recommended them to others.

Scott C.

They are the worst. They charged $900 (They discounted it $50 because the idiot they sent broke the paver). The pavers were not set correctly, the leak was not repaired. The pavers collapsed, our pool filter was left running and the motor burned out, the pool still leaks. Talk about a scam company.

Chris D.

The plumber (I can't remember his name unfortunately) did a fine job and so did Diane. This was at the time of the hurricane so it took awhile to repair because of all the problems everyone had but it did get done to my satisfaction. However, their prices are astronomical. The plumber said up front that it would be my expense but $350.00 to come to my house and it took him 15 minutes to find the leak is a bit much in my opinion. To repair the leak was $1395.00 (ouch) and to replace the pipe from the meter to my house was $2495.00 (ouch, ouch). I have no intention of moving so opted for the latter. A very expensive repair but it had to be done. BEWARE, my neighbor had the same problem and once our water was back on, our water heaters started leaking.... we both had to replace that next and I don't think it was a coincidence but a casualty of the repair.

Angela D.

Made an appointment based on my insurance companies recommendation 3 hours late no one answers the phone in the office the gentleman came was very professional but could not find a leak left I called for a follow up at least six times and I got no call back last thing I got was the bill nothing was found nothing was repaired no follow up very disappointing because I was in trouble with the water leak and needed some help

Mike P.

I had a leak under the slab of my home from one of my supply pipes. The copper pipes are all incased in polyethylene tubing so it is impossible to locate the exact location of the leak but the water will come out somewhere that the poly tubing comes back up through the slab. The insurance company picked A L D to come check it out which they did and quickly determined which of the three supply lines was the issue. All good so far. They also gave me a price to circumvent the problem area and get my system back in working order. In my opinion the price was really high but since the insurance company picked them and I thought they were going to pay them I figured l should let them do the work. Turns out the insurance wasn't going to pay for the repair and I'm pretty sure that A L D knew that but didn't mention that to me. When they asked me to pay them directly I did so thinking I would be reimbursed by insurance and said so. Again, no response. The work was done professionally and on schedule. The primary tech (plumber) knew his stuff and did quality work. I suppose it's my fault for not knowing my policy wouldn't cover the repairs to the system; only the damage done by the leak was covered but it would have been nice to hear it from someone who knew that already. Well here's your warning!

Stephen T.

This company only speaks English, my mother called several times and she couldn't speak, then I called and she told me that they were sorry but they didn't have anyone who spoke Spanish, in the middle of Miami and they don't provide services to people who don't speak English, for that reason they don't I recommend them

Holly F.

Diane was very helpful in coordinating the repairs. i had a complicated situation and she was able to help.

Randy M.

I live in Palmetto Bay and discovered I had a leak when I got a whopping big bill from Miami-Dade Water & Sewer. Based on the fact that I kept topping up my pool every day, I called Tuttle's Pool and they recommended American Leak Detection of South Florida (305) 948-4303. I had the good fortune to have Alejandro (Alex) assigned as my service tech. He was prompt, courteous and very quickly found my problem. It turned out I had 2 leaks in my pool. A small one in the filter and a larger one behind the pool light. Alex, had to dive around the pool to confirm and then repair the leak. I don't think they were cheap but it was worth it and they were good. I've read all the reviews and unfortunately some of the issues depend on the tech you got. I was fortunate but ultimately it's up to the company to provide a consistent level of service and my 5 stars go to Alex and of course, in some part to the company that hired him but that will all go for naught if they keep their lousy techs or policies that allow some of these things to happen. Oh, I included the phone number to service to separate tye company that I got from the others. There seemed to be a lot of franchises out there. Donald Lee Palmetto Bay, Fl.

Lazar L.

Thank you for your excellent service. Your technician was very professional, through and knowledgeable. He identified exactly where the leak was.  We tried another company first and they said we had to dig up the entire run to find the leak, because it was too small.  We rembered that we used your company a couple years ago and you found the leak. Great job. We will always call you first and recommend your company to others. Thanks John Davis Harris Chapel Church  Check mailed March 22,2024 Sent from my T-Mobile 5G Device

Adelle P.

Great experience using these folks. Showed up on time Good communication skills Clearly explained cost for project Fast & Professional We'll use them again for our next plumbing project