Ambient Edge

Garth S.

This place is very expensive for their call out. $245 to tell me that there is a small leak. It took two days as I say in 90+ degrees for them to get back to me with a quote on how much if would cost to fix. They came back with an outrageous quote that would take a week. I called another company to have them come and give me a second opinion. When they arrived we found out ambient edge's person had taken the disconnect for the power. So another day was gone. The second company came back and said that the freon was a little low. They recharged it and said they would return with dye to pinpoint the leak. They also did the research to find that our unit was under warranty. A fact that ambient edge failed to do. I will never use ambient edge again. Poor technician, poor customer service and outlandish prices.

Kristi W.

Total Waste of Time

To begin with the Technician didn't arrive until 7:30 PM when we were told it Would be between 3:00 a 5:00 PM. He had trouble identifying what component needed to be replaced.or so he said. He quoted a Price for a blower motor to be $800.00.

From there he started pushing to recommend having a new unit put in and estimated it at
$14 000.00; but said he was guessing about the actual price that we would have to have a salesman come give us a quote.

Followed that statement stating that their a big company and pricier then most.

We did end up having a new unit installed
Yesterday by All-Right heating and air conditioning.

The salesman as well as the Technicians that installed the New unit yesterday were professional and respectful and did a great job.

Robert R.

They sent out Plumbing by Rusty which was a total ripoff. Charged me $109 just for showing up and didn't do anything but tell me that it might cost me as much as $1600 to fix my problem. I ordered a super duper plunger and fixed the problem myself for $12 Beware of Rusty!

Sue F.

Our AC went out and I called late in the day to schedule an appt and Ambient Edge was able to make it out first thing the following morning - which was fine because we still had one working unit, and I didn't want to pay the emergency fee. Brian and Tim called ahead and arrived on time. The unit is 15 yrs old and I was sure they would push for purchase of a new system, but surprisingly they did not. They diagnosed the problem as a worn out fan motor and they had a replacement motor in stock on the truck. It was awesome! Great guys. Great attitudes. Great service. And everything was working again in about 90 minutes. I would recommend Ambient Edge and Brian to everyone.

C C.

What a price gouging company, I used this company to service my A/C systems in March, 2018. In June my mini split system stopped cooling and they came out told me a nut had vibrated loose, repaired the system at. I charge since it was under warranty. Two weeks later the main system stopped cooling, which seemed suspicious to me, I called them out, the technician knew exactly what was wrong, a capacitor had gone bad. I asked how much the part would costs dead told $190.00. This was on top of the $59.00 to come diagnose the problem. I passed on the repair, do to the cost, spent a very uncomfortable night another company came out associated with my home warranty and repaired it. I found out that the part only cost $8.15 retail. Even with a trip charge including the vehicle and the technician's salary the $250.00 bill is excessive.

Vickie V.

Had to sue do to poor workmanship when they broken my A/C won a judgement but now they won't pay filed claim with their bond insurance but they are in the negative so no money people be warned they blocked me on Facebook so I couldn't write a review.

Diane J.

We bought this unit about two years. We were promised by salesman and workers unit would last at least six years. And compressor out now Really. Then call to have someone out waited four hours then on fifth hour he came. Charge us 300.00 dollars. Then wants 1500 more. Warranty covers. Compressor. Not labor we are educated people we understand labor but come on now 1500 dollars. Then office stated this is a set price. Omg really. Not. Really impressed with this whole thing it is summer. And need air. The office suppose to let us know. If anything to help with this. This is there products. And they are not backing it. One thing if we had not paid so much and was promise. So much more. Expected more from company. Now no air. Hot. Waiting for them to stand up and do what is really right

Marty O.

Ambient edge is a big rip off. Be very careful of the hidden charges. I would not recommend them as they can not be trusted.

Clay H.

Over 900.00 spent on as unit last spring, tried heater in fall not working, two visits later they find 4 wires not hooked up to heat side of unit, the bastard charged me a service call and a part that failed due to their repair job in the spring watch out they are crooks big time, call Greenway more honest.....

Daniel M.

I'm giving 3 stars and I'll give the reasons why. 1st off the good stuff. They called prior to coming to the house and they were early! The inside of the house was about 85 degrees. Kerry was very professional and gave our a/c unit a good looking over. Found the problem within minutes of opening the unit. 2 copper pipes had rubbed a hole in each other. So he got out his solder and 'welded' the holes shut. Did a pressure test and his repair was holding. The unit needed recharging now. It takes 10 lbs of refrigerant. $1250 later the unit was running again. Now the call was $60, and he was there about an hour. We were told R-410 was about $75 per pound. Online I found a 25 lb tank for $245 delivered. Right now I feel really ripped off. Even at $100 an hour, this call shouldn't have been more than $600-$700 tops! I wish I can find an honest place in Kingman to get repairs done.