Alvarez Plumbing

Cathleen E.

Val's Plumbing recommend we get our pipes hydro jetted & since Val's doesn't do hydro jetting & I wanted to go with someone local Alvarez was a good choice or so I thought. They didn't do the whole underneath and then found a crack in the pipes below. So now not only do I need to get the pipes replaced but Alvarez refuses to come back and clean out the pipes again. I had to wait for 24 hours for them to return my call and won't come back to fix their mistake. After paying for the hydro jetting, which I did, they wanted me to spend more without fixing the first problem. If I had to do it again, I would NEVER use Alvarez Plumbing for anything!!!

Isabel U.

Don't! Too highly priced and service guys don't like their job. Lay on the phone is rude and hates her job.

Christy A.

Fast and professional service. Juan was just great. He was polite, fast, and very conscientious. Called Alvarez re hot water heater malfunction at 8:05 am and had new one installed by 11:05 am. App on iPhone told Juan warrant had expired in 2017.

Cheryl M.

I needed a plumber to fix my water heater. Alvarez Plumbing was able to come out the same day. The technician was pleasant and professional and clearly knew his craft. Pricing was up front and fair. I will use them again as needed.

Chuck E.

After hours drain plug and they were here within 90 min...great attitude and although It was $225, the job was completed and we are back up and running

Rick R.

The Good: Responsive. Called & sent a plumber out to the jobsite promptly.

The Bad:
1) During the call, I was not informed they charged $115 just to come out. This may not have been an issue IF I was told beforehand.
2) They are not a one stop plumbing shop. I called for service on a rental property that had a broken sewer line & crawl space was poodled in water due to the plumbing issue. After inspecting the property, I was advised I had to hire another company to drain the water out before they could assess the damage & begin work.

Recommendation if using this company. Ask tons of questions BEFORE asking them to come out (i.e. How much they charge to come out). Be very detailed when explaining your plumbing needs to determine if it's something they can manage.

After paying their fee, I ended up using another one stop shop plumbing company.

Anna P.

This company sent out a plumber to unclog a toilet. The guy left and came back with another guy. The problem seemed to be solved. 2 days later the toilet was worse it backed up into the shower. Called them back and they wouldn't honor their work. Said it would cost more if they came back. I'm a senior citizen on a fixed income and they had already charged me $465.00.. long story short I had to call another plumber. He fixed it in about 1/2 an hour and only charged me a small fraction of what Alvarez Plumbing charged!! I gave 1 star only because I couldn't go any lower. Never again!!

Hachiko B.

They came out when called. This review is for their billing/customer service. The plumbers came out AUGUST 16. Did good work and fast. Great price.

WE DIDNT GET OUR BILL UNTIL SATURDAY (SEPTEMBER 25), and the billing department called my cell phone SEPTEMBER 29 AND LEFT A VOICEMAIL ""IM CALLING TO COLLECT PAYMENT..."" I call back and told them that we JUST got the bill and asked why it took so long. The girl's excuse was ""sorry it took so long. We are short staffed and the bills went out late.""

Like FOREAL?! You just sent the bill and now you're calling me DEMANDING PAYMENT? I have the USPS Informed Delivery notification in my emails, and i see they sent ANOTHER bill.

Today is OCTOBER 2, 2021. at the bottom of the invoice it reads:

""Past due balances are subject to a $20.00 per month late charge...""

It says DUE 10/3/21. Crooks. I bet they do this to ALL of their customers. Send invoices LATE, cutting it CLOSE to the due date, then charge a late fee.

You being short staffed is NOT my problem. Don't call me demanding payment acting like we don't pay our bills. Get someone competent to do your billing, or get a better system going.

Maryanne M.

I called about 12:40 pm and a plumber was at my house by 1 pm. I realize this was lucky timing, but I've used Alvarez Plumbing on 4 or five occasions and they are always fair priced, prompt and polite. Jose was the plumber this time. He was great. He got my pipes unplugged and was done in 30 or so minutes.

Rosealyn B.

Great experience! The technicians were awesome service was quick and efficient. Thanks!