Alpha Omega Plumbing & Septic

Jennifer B.

Wonderful and prompt service. I called them because of a postcard mailer they had sent out. They had serviced the property before I purchased it and had a map of the septic system. Next day service for a regular inspection and maintenance. The crews were prompt and knowledgeable answering all of my questions. They provided tips on how to better maintain my system and a copy of the map. Really quick service and would recommend them to everyone.

James B.

These people are DAMN smart. The took the time to educate me, and find ways to help me and save money.

Even on the one occasion we disagreed, heatedly, they came back with a very discounted estimate for the job.

I'll stick with these people, and recommend them until they make mistakes. And over a period of many years,

Thanks

Mike E.

Great Company for Septic Services! I am a construction Project Manager servicing the High desert and have 4-5 septic Pump outs every month. I have used several companies in the past and Alpha Omega supersedes them all. They are super responsive and have very good communication.
I am very happy with their pricing and Torri in the office is very helpful and understanding. I will definitely be using them in the future

Joshua R.

Great company, great price, great communication. Project is done way ahead of schedule. Installed a new 750 gallon septic tank and Leach pit. For a shitty job pun intended they did a great job

Terasa T.

Horrible none educated lady's in the office with no experience what so ever in the acknowledgement of what they are doing These lady's had me on hold asking each other questions clueless they tried to overcharge me in expenses that weren't even needed. MAKE SURE YOU SPEAK TO SOMEONE WITH EXPERIENCE OR YOU WILL BE HIGHLY OVERCHARGED

Jason A.

Very impressed with Alpha Omega. Selling a house is stressful and I thought replacing my septic tank could be a huge headache. It actually ended up being really smooth and easy. Everyone I spoke to at the office was responsive, professional, and helpful. The crew worked hard and efficiently and finished the work in less than a day. The lead, Jason, answered all of my questions in the morning and when I got home from work, the yard looked great and the extra dirt was spread where I had asked. Everything came within budget and I will definitely call Alpha Omega in the future for septic needs.

Loretta S.

This Septic Company is AWESOME!!!! I needed my leach line permit cleared with the county. Not only did they know exactly what I was talking about when I called they fit me in the next day first thing in the morning. I had no idea what size tank I owned so they gave me two possible prices. Ended up I've got a tiny tank so they charged me the smaller amount. I would have never known because I took off running when they took the lid off!! LOL. Very honest and Super nice both the receptionist and the workers. I'm planning on using them again in the future when I need a bigger tank. I would recommend them to anyone needing Septic work done.

Josh S.

This company has an incompetent owner and unprofessional staff. Bill (the owner) has lied about serval things including the quoted price and final price, time when job will be completed, tried to strong arm us and belittle us by calling us to stupid to understand anything, threatening to sue us if not paid in full before work has been completed (still have broken concrete in my front yard), and when calling to try to resolve the misunderstandings of the price quoted and when the work will be completed they stated all of their notes on our job has been lost but we received a notice stating we are refusing to pay.

Total unorganized and unprofessional company ran by an arrogant pile of sh*t. Contact any and all other companies before getting a quote from this company. They will lie to you to get their foot in the door and change everything once they start. Not worth the head ache.

Joshua A.

Terrible service, they never showed up when they said would, sometimes it was days after they originally said they would be there and they never rescheduled until they were already late. The next thing We are upset about is that we were quoted a price, the work was done and then we were charged more than double what the original quote was. When we called to ask about the new price the owner Bill was extremely rude and belittling, at times asking if I was an idiot. When Joanna in the office was asked about the quoted price verse the invoice price she stated that she lost her notes. This is a flop company with absolutely no customer service or care. I would not recommend that you use this company. There a more options for septic work in the high desert area, please give ANY one of them a chance to quote your service needs before trusting Bill with your money and your home.

Kelly W.

If I could give a negative star I would, the business ethics and horrible manners of the owner and the lady on the phone are a representation of the character of the business.
The labors who came out, I felt sorry for them. They were nice and very hard working, but the management should have their license pulled. They lied about the quotes they gave for the job. The owner talked down to us and repeated over and over that it should not be hard for us to comprehend what he was saying. He brought my sister to tears and mocked her as she cried. He should never be allowed to talk to the public. The receptionist/ lady lied... straight up lied about the quotes she gave and the Initial conversation, then said that she could not find her notes, but she said she knows that she told us the higher amount. She quoted us one price that she said she never agreed to, but our notes have all the prices noted on them.
Horrible horrible management!!!!