Allstar Plumbing

K O.

I asked ChatGPT the question below. The answer confirmed my suspicions about the actions of AllStar Plumbing. Unfortunately, I only did the third homeowner step. A complaint to the Better Business Bureau, after dragging on for two months, accomplished nothing. I learned that ""accredited"" businesses pay the BBB.

As the work proceeded, there was no hint of an emergency. Eventually, they completed the job three days later.

Bottom line, with ALLSTAR PLUMBING, NEVER skip the first two steps.
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In California is it legitimate for a contractor to request a Waiver of Right to Cancel claiming emergency repairs when there is no emergency?

No, it is not legitimate for a contractor to request a Waiver of Right to Cancel claiming emergency repairs when there is no actual emergency. Such a practice would be considered deceptive and could potentially be a violation of California consumer protection laws.

Key Points:

1. Misrepresentation: Misrepresenting a situation as an emergency to obtain a waiver of the right to cancel is unethical and could be deemed fraudulent. Contractors are required to act in good faith and be truthful in their dealings with homeowners.

2. Legal Requirements: According to California law, the waiver of the right to cancel is only valid if there is a genuine emergency that requires immediate repairs for the protection of persons or property. The nature of the emergency must be clearly described in writing, and the homeowner must voluntarily agree to the waiver.

3. Consumer Protections: The 3-day cancellation right is a crucial consumer protection measure designed to give homeowners time to reconsider their decision without pressure. Undermining this protection by falsely claiming an emergency goes against the intent of the law and the rights it affords consumers.

4. Consequences for Contractors: Contractors who engage in such deceptive practices can face serious consequences, including disciplinary actions by the Contractors State License Board (CSLB), legal penalties, and potential lawsuits from homeowners.

Steps for Homeowners:
* Verify the Emergency: If a contractor claims an emergency, ask for a detailed explanation and documentation of why the repair is urgent.
* Seek a Second Opinion: If in doubt, get a second opinion from another licensed contractor or a qualified professional.
* Report Misconduct: If you believe a contractor is falsely claiming an emergency to circumvent the cancellation period, you can report this to the CSLB or other relevant consumer protection agencies.

It is not legitimate for a contractor to request a waiver of the right to cancel by falsely claiming emergency repairs. Such actions are deceptive and potentially illegal. Homeowners should be vigilant and ensure that any waiver of cancellation rights is based on a genuine and clearly documented emergency.

Larry L.

Josh was amazing. Did excellent work and made sure to explain all the steps to us. Pricing was good and worth every penny. Was treated with respect and courtesy

J S.

Highly recommend Allstate Plumbing. Joshua was Very professional, honest with his observation as to what needed to be done. I will certainly use them next time I need a Plummer .

David D.

They were great. Responded quickly, arrived on time, fixed the (running) toilet. I will definitely hire them first future plumbing issues.

Jen B.

Placed a call for a simple hose bibb replacment, they came within the hour and fixed it. Larry,our technician was professional, polite and top notch plumber. It was really nice experience. We will absolutely use AllStar Plumbing again!

Chao W.

fast and professional. The technician Larry came over and figure out the issue very quickly regarding the clog of our main sewer. He fixed the issue within 30 hour and also gave progressional advices for future prevention.

Janet G.

Jose and his assistant were a terrific team---efficient in clearing a horrible stoppage in my kitchen's double-sink, effective communicators (via verbal explanation and visual demonstration on their smartphone they demonstrated what was going on in the various pipes), and very customer-agreeable (no mess when they went in the crawlspace). I thoroughly recommend them!!

Terri V.

All Star Plumbing went above and beyond for me on very short notice. The owner Sergio followed up himself to make sure that my hair salon sinks would get handled by the most experienced technician they have, Larry! Excellent service, excellent price, and i would recommend Larry and Allstar Plumbing to anyone who asks. i will definitely call them again next time i need a plumber!

Farah M.

Manny came out right away and quickly assessed the situation and gave a fair quote, he got the job done quickly and done well. This was after 2 other plumbers came out and couldn't figure it out. Will be using them moving forward and have recommended them to many others.

Carrie X.

Larry was a great help! He is very knowledgeable and share great suggestions in terms of what needs to be done! Very trustworthy professional!