Allen's Plumbing

Tim E.

Hard to find something positive to say, workers where messy and not timely at all. Job tool almost three hours more then the time estimated. Additionally on job completion the workers where harassing community members as they walked by, intimating them with yelling. I would not recommend ever using this company.

James K.

Given the previous reviews I wouldn't have used them, but I had used them before on an emergency at night and they were fine then. They were good again today and the time they charged was accurate and they left the area clean and protected the hardwood floor.

Sho B.

I called Allen's Plumbing for a leaky faucet and s tankless water heater as the hot water especially in the shower does not heat up as it should. Rose was cordial enough when scheduling the initial call. I was told that they only had one person who worked on tankless water heaters which was understandable. They rescheduled me twice due to an emergency call, again understandable. I was called last minute as they had someone available to fix the leaky faucet but that they would need to reschedule the person to look at the tankless water heater. They came out and replaced 2 outside faucets and accepted full payment (which is the most I have ever been billed for a plumbing service call) and I waited to reschedule someone to come out for the tankless water heater. I had to yet rearrange MY schedule to accommodate their schedule. There was so much confusion on the water heater. The guy came out and was the most unprofessional and rude person I have ever had experience with. He came in with an attitude and literally walked out without looking at the water heater within 5 minutes of his arrival. I was told that I would receive a call back after speaking with the owner with no call back. It is ironic that their website says they are """"reliable and professional"""", they are the exact opposite. My experience with this company was so horrendous that this is my first time writing a review like this. Stay clear of this company. They do not honor their work or follow through. I would rate them a ZERO if I had the opportunity.

Finley K.

Had Allen's plumbing replace the guts in two of my toilets. Took 1 hr and 5 minutes and they charged me 1 hr 15 mins. I was told by the plumber this is what his boss told them to do. Round up to the next 15 minutes. If it's only 5 mins over then they should have charged me an hour. To nickel and dime a repeat customer is wrong. Will never use their services again!

Kimberly W.

I used this company in July 2018. I had a very similar experience as another review posted here by Carla S. They were totally unprofessional and unethical. I regret using them and should have looked at the reviews before calling them. They left me hanging for weeks over the 4th of July then sent out their supervisor after no communication. They left the job unfinished and the bill is over 2K. BEWARE

M D.

Not only do they charge to drive to your house so called service call $ but you are also charged from the time they step on your property per quarter hour charge along with any conversations you have with worker watch out you are being charged $120 for each hour they parked at home. Service calls should cover the first 15 mins or something? Their are too many plumbers in this world for anybody to be overcharged. I had a simple sink issue - over charged.

Carla S.

I had """"service"""" from this company in the beginning of the month and it will never happen again. I was paying them to unclog my sewer and I was charged for a camera. No one asked my permission but they sure charged me for it in the end. Don't use this plumbing company, I sure won't.

Suritza G.

Disgusting customer service, just because you have a strong accent they think you are broke, don't use this company, there racist, very disrespectful, finally got another company to help me .

Katee M.

If you want to pay $600 to have the same issue come up again a month later because they half did the job Allen's is the place for you! They did an emergency call and didn't do a thorough job of investigating the issue and then their technician literally got in my 75 year old mother's face and was very rude and unprofessional! Go with someone else or consider yourself warned.

Sherilyn C.

Allen's Plumbing is the best you can get. Jamin always responds to requests immediately-even after hours! Their work is impeccable and they always aim to please their customers, even if it inconveniences them! I am the Regional manager for a large management company and Allen's Plumbing is the only plumbing company I call!