Allbritten

Ryan H.

I had one of two roof HVAC units go out and was in the market for a new unit. My system was very old (1970s....). After interviewing a handful of companies, Allbritten was - without a doubt - the most comprehensive, thorough, and professional company I encountered. When we pulled the trigger and decided to hire Allbritten, the process was seamless.
John Drollette (sales) did an excellent job of explaining everything in depth and followed up throughout the process. This was a very large job (removal of old units and ducting, addition of a new 5-ton, whole-house sealing, all new duct work and insulation, etc.) that required multiple work crews over a 5-day period. The leads, both Bryan Diaz and Ronnie Levan, did an outstanding job throughout the process. Their crews were very respectful, tidy, and professional. I was told that of their company mottos is ""leave it cleaner than when you found it."" Truth!
Allbritten is the difference between a shoddy company who wants to make a quick sell, with minimal work on their part, and a company who wants to ensure your system design will function properly, with maximum efficiency, and keep you happy for 30+ years. I'm a happy customer and will most certainly recommend them to friends, family, and coworkers.
P.S. - My aunt used them years ago for her condo and was equally impressed!

Alma P.

Our AC was not working and they responded our call with an appointment the next day. They did a very thorough check on the unit and on the coil. Right away they told us what was wrong with our AC. They offer options to fix the problem. We didn't wanted ti wait to fix it so we accepted one of their solutions. So next day the Ac was working normal. They are very reliable. They are
Very professional. We really Recommend them.

Brett L.

We had allbritten out because our heater went out back in march as part of the repair the technician apparently signed us up for their membership. When it came time for their annual service the technician that showed up would only service one of our units because that's all the initial technician signed us up for and when I tried to cancel the service because they wouldn't service my second unit without an additional fee they now demand I pay their annual $180 fee. The technician never told us about a monthly membership let alone a 1year agreement. Do not trust this company

Cher C.

Find another company if ever you're looking for one to purchase or repair your ac. Purchased ac unit 5 years ago from them because they said they can't do anything with our old one. They also brought with them our old ac unit after that. Requested twice for cleaning service but nobody ever showed up. I don't know where do they get that 4 stars.

Melanie C.

I understand this time of the year being busy, especially with the heat wave we are in...BUT to not have availability to service for over a week is inexcusable!! Thankfully, found a small, family business eager to help the same day! When businesses get too large, customer service is neglected...Will not call them again...

Shelley B.

This place is GREAT! Jon did an awesome job! Quick and efficient. We will be using their services again.

Larry S.

technition showed up told me what was wrong and gave me a pricewhich didnt sound right so i got a second opinion the next guy asked me to open my breaker panel so he could reset the breaker since there was no power to the compressor . my question to allbritten was how could he properly check my problem without any power. i wanted my 65$ back and they said they would call me back that was over a week ago , if there was a negetive star rating thats what they would have gotten for trustworthyness and customer service

Delaine Z.

No matter the work, from heating/cooling to plumbing, Allbritten gets the job done. The technicians show up on time, are pleasant and thorough. These are the people to call for any plumbing problem or just maintenance of your system.

Natali C.

Allbritten has saved us on multiple occasions. We use their AC and heater maintenance service and with that you get a discount on other repairs and priority service calls, and that has been such a huge help! We've had our kitchen sink plumbing clog, which caused water to run out at our washing machine and they came out same day and fixed it super quickly. Two summers ago our AC motor died, and they also came out same day to help. Their prices are reasonable, their staff are well-trained and friendly. And they even use a great system that lets you know when your repair person is arriving and who is arriving with a photo, which is a great safety feature. Honestly, if an issue comes up in our house (which is 50+ years old) we don't even think of calling anyone else - they're the best!

Nicole M.

These guys are great! We started a service contract on our rental unit last year. The A/C system was old and we were advised it may be on it's last leg. We contracted with them to do a full replacement; new unit and ductwork. They not only moved us up a week, but finished quick. Their daily communication with regards to the technicians arrival, who it is and asking for feedback just shows how much they want to do right by their clients. They are a first and last stop. If you need to hire someone for plumbing (we used them as well) or A/C, call them.