All Hours Plumbing, Heating & Cooling

justin K.

Just want to update the level of incompetence at All Hours Plumbing and Heating. After a near 700 dollar bill of maintenance preformed with zero results which was non-refundable , my inexperienced GIRLFRIEND was able to deal with a few simple phone calls to the manufacturer and successfully fixed the unit. This company is performative and lacking in deliverables, as in we paid the amount the unit was worth for basic maintenance. We recommended you do your research first before calling the ""professionals."" Happy holidays.

S S.

When they showed up, I realized I contacted the wrong company. THe company names are very very similar - one stupid word. It even begins with an A.

The issue was the shower temp wasn't adjusting. They suggested that I change out my internal shower parts to Moen and that they would have to tear out the drywall to change everything out. It sounded very expensive. I didn't feel like he was really taking his time to see what the issue was as we've had this fixed before.

Issue #2 - we needed a slow shower drain cleared. The tech said they had drain tech's that would come do that.

Drain tech's showed up. I say go ahead and they give me the price. Tech tells me it's going to cost $329 to clear the drain. I gasped. WTH? I've had drains cleaned on average for $29. I very, very reluctantly gave them to go ahead bc we needed it fixed and I felt bad bc they came all the way to my house. 15 minutes later they were done. I'm now even more angry with myself. I say that I'm supposed to get some sort of service charge discount if they complete a job. Low & behold, because these illustrious drain guys came out it was going to be separate service charge. There was no mention that that would happen. No discount. I understand that it was my fault for allowing the service to take place regardless, but I can still be mad. It still bugs me and it's been months.

Will never use them again for the price gouging and what I felt like was a bait & switch.

Tomorrow I have the company I initally wanted coming out to clear a different drain for $29 buck-a-roos.

David I.

I've been a property manager for over 15 years. I was out of town when I had an issue with a tub faucet. I use Moen faucets because they use a cartridge that is easy to change out. Turn off the water, remove the faceplate, replace the cartridge. The job takes less than an hour.
All Hour Plumbing charged me $467.00
This is predatory pricing. I don't mind paying a premium for emergency work but this was way over the top. I strongly recommend you choose someone else.

Coleen M.

I made the mistake of using All hours. I then compounded my mistake by purchasing a contract. Incompetent people come to service your furnace, ac, doesn't matter then EVERY TIME tell you something catastrophic will happen to your system unless, of course, you make the upgrades with them at a cost of no less than $10k. Slimeballs.

Sallie C.

Blain and Eli were so great to work with! I got both my new furnace and AC done in about 5 hours! They left the work areas super clean and kept me informed throughout the installs. Great company!

Jared S.

I have had an extremely bad experience this these guys and it's still ongoing. Their customer service has not taken our claims seriously and will constantly give a run around and avoid accountability. A very long story short- they left a mess, destroyed my irrigation system, pulled permits for the work and never had it inspected. They tried sending some pictures to the inspector and, based off the pictures, the work did not pass. The 11ft hole they dug is already filled in, and I am left in limbo. Unfortunately I picked these guys reading the bad reviews and thought 'this couldn't happen to me' but here I am.. writing bad reviews on Yelp because I don't know what else to do..

Chad ..

Only pick this company if you want seriously over priced HomeDepot products put into your home. I have nothing against HD but they charged $350.09 for $65.76 dollar condensate pump + their hourly fee. A 5x markup on a product. Ridiculous!

Customer beware!!

Jacob L.

THE PLUMBER MIGHT HAVE FORGED MY SIGNATURE! DO NOT USE THIS COMPANY.
Hired this company to unclog a drain because they had a deal that they unclog it or it's free they failed to unclog it so it was free. 6months later I get this fake invoice in the mail saying they are trying to charge me for a product they used on the drain that didn't work. AND THAT IS NOT MY SIGNATURE ON THE INVOICE. THEY MUST OF FAKED IT! AGAIN DO NOT USE THIS COMPANY!

Desiree M.

DO NOT HIRE THIS COMPANY!  
 
Their website has a customer service satisfaction guarantee. The did not honor this guarantee.

We hired All Hours Plumbing to fix a broken heater. They sent a ""professional"" out to fix our broken heater. We were aware that it was already broken, which is why we hired the company. My partner and I both work full-time jobs. My partner works in the trades. The last thing we wanted to do on a weekend, was trying to fix a broken heater. So, we hired All Hours Plumbing. They seemed nice enough and sent someone out within the week. This person was a certified ""professional"" trained to fix heaters.
 
The ""professionals"" approach to fixing our heater, which they claimed he was ""trained"" to do, was to watch YouTube videos for two days, then proceed to announce that our unit was broken. He did not fix the unit and charged us USD $650.00, which was how much the heater was brand new.
 
I know for a fact, that if my partner was hired to do a job, and showed up to the job site with zero tools, spent hours on YouTube to figure out how to do the job, and had no idea how to execute the job, that he would not be a professional. He would, in fact, be a hack.
 
After realizing we had been scammed, we reached out to All Hours Plumbing to discuss options. After having been avoided and given the runaround, a manager finally communicated with my partner that they had in fact, undercharged us, and should have charged us more. We hope that no one is unintelligent enough to ever hire this company and we hope you see through their false marketing. We regret not reading the reviews before hiring.
 
All Hours Plumbing is not only providing false marketing, but they are doing fraudulent business. Do not hire them. They are not professionals. They do not care about you. They do not know how to fix heaters.

Rion J.

Had them install my fireplace and love it. They are responsive and make sure you are satisfied with there work. Nice job on the install.