All Hours Emergency Plumber

Charlie T.

Would leave a zero star if I could. Never showed up for appointment. Wouldn't answer phone. Absolutely unprofessional.

Bill C.

I'm just going to say unprofessional staff, Jamie the manager didn't have a clue of the work and other male manager hides and they work through warranty company. The office personnel isn't really friendly Katie and Justin and it took them 4 weeks to repair! Had to bring someone from Daytona beach? My wife finally had to call because they didn't want to deal with me. Leak specialist marked wrong spot and when they said we were 'non compliant' to pay, that was a lie, we said we wouldn't pay for a slab leak if it wasn't. Won't recommend and won't go through them again! Ghetto job replacing drywall and tearing up carpet. We're veterans who fought in the war and didn't deserve the treatment they gave us.

Jeremy F.

American Home Warranty used this Company, they are 100% irresponsible came to my home July 1, 2020 to check a leak found out that we need a new vanity faucet and garbage disposal, as of today do not answer the phone-if I called from my home number or my cell let it go to answering machine-call from my daughter number they answered as soon I said my name they hang up the phone. It has been 30 days and we have not been able to finished the job-July 23, they informed me that they have the parts- spoke with them July 28, will schedule it now. That is calling from different number not mine, because they will send it to answering and there is not space to leave a message!

Yolanda P.

RUN AWAY FAST ! First American Home Warranty uses this plumber they need to remove them from the list. They are 100% horrible they came out DID absolutely nothing but unscrew a clamp and leave it that way. Then they tried to tell me the Warranty would not cover it and they would need to install a cleanout to fix the clog. MY HOUSE HAS A CLEANOUT i went down and saw it. Fraud is when you try and sell someone something they already have. I crawled down and looked they did not expect that I am sure. When i tried to call them no answer 2 times tisk tisk. They were trying to scam me. RUN AWAY and if you have the Home Warranty tell them to send someone else. Then they told me I had a septic problem when they stepped on round gopher tunnels they said the ground was squishy. YOU ARE WARNED DO NOT USE THIS PLUMBER YOU WILL BE SORRY!

Scott R.

Total failure! I paid them $495 for """"modifications"""" to install a new hot water heater. They didn't show up during their appointment time, never did any work and have kept my $495. It's been over a month now. Every time I call I'm told a supervisor will have to authorize the credit. Beware!!

Marielyn H.

Through my warranty, they came out to replace a leaking disposal. Now it leaks the other side. Called at 430, they refused to send a tech back out to fix it. So I'm going to replace the piping myself that connects to the disposal. But this company gave my information to another company, Drimaxx who called me the day before my appointment to offer a mold inspection. He came out, used a FLIR cam, told me I have mold under my vinyl flooring, under the sink, and the wall behind the sink. The guy had alcohol on his breath, no ID, no uniform, no ID on his trunk. Said if I went through him, I basically would have all my cabinets and counters replaced. When I asked for it in writing, he balked, stepped around it for 5 minutes. Kicked his ass out, and googled the guy. As bad as this place. Insurance scammer. I reported this to my warranty company and agreed its a scam. Avoid this company.

Clare S.

This company deserves a minus review but had to give it 1 star. We too use American Home Shield (AHS) who contracted with this plumber on 11/2 to replace our garbage disposer. AHS charges a $100 service fee before the work is completed. Anyway All Hours called and gave us a timeframe for them to come out (8am-12). Waited until 1:30 without anyone contacting me. Called All Hours and put on hold before i could say anything. Waited 15 minutes on hold. Hung up and called again. Again put on hold before being able to speak. Hung up after 5 minutes and contacted AHS to cancel the request. I had a doctor appointment at 3pm the day All Hours was supposed to come out so i left the house at 2:30. At 3:15 i received a voice message from All Hours saying the service person was at the house but no one was home. When I returned home, I sent an email to ALL hours saying they never showed or called between 8-12 and i couldn't wait any longer so i canceled the request. I notified AHS and only today after numerous calls and letters to AHS waiting for the $100 refund, i was told they would make the refund in 7-10 days (we'll see because they told me the same thing on 11/12).

Ashley W.

Terrible experience, had Joshua come take a look at my water heater, he took one look and said it was a power surge and that got my home warranty request denied. In reality it was just the negative terminal on the thermostat not screwed down all the way and that was causing arcing. Im an aviation mechanic, not a plumber, and i spotted that as soon as i looked at it myself. By then Joshua had been gone for about 15 minutes so i called the dispatch and asked if Joshua could take a look because i believe he had made a mistake. Dispatch denied my request and told me the the technicians word is final. Second plumber that looked at it was able to identify and correctly diagnose the obvious issue where as All Hours Plumbing was not. Certainly glad i didnt give this company a dime. Dont waste your time.

Kristin C.

This is the 2nd time I've needed a plumbing company. I knew I would use no one else. I called 5 different companies till I was able to locate Vinnie! All Hours Emergency Plumber got us scheduled immediately. Sent out the plumbing technician Vinnie, who we were comfortable with and the job was done. Vinnie not only found the issues but explained everything that needed to be repaired. He was 100% equipped with the items needed for the repairs which ended up being more than we thought it was. We we're not over charged and he steadily worked until the entire job was complete. I'll never need to call another company, if we need one again, than All Hours Emergency Plumber Is on speed dial!! Have to add I was lucky enough to find them on Google. Thank you Vinnie. Stay Safe Sandie Domando & Patt Meile

Rachel W.

Had two simple fixes, sink leaking and toilet continue to run. Took close to 4 hours for sink, two days for running toilet, which by the way , after a week it still runs continuously. They refuse to come back out