Aleck Plumbing

Graciela A.

We have a townhouse on a slope in the middle of several others (in one building) - so we never have water in our basement. When we discovered a half inch of water on top of one of our sealed sump pumps, I knew this pump was not working. No biggie. After making an appt, Aleck came out and replace the broken pump. I did not investigate pricing, just was told $70 service fee to come out. I assumed the typical $300-500 fee (my bad!) I have no complaints about their service. Our technician was polite and professional. I was at work so my wife supervised the fix. When I saw the bill - nearly $1100, I about choked. The pump installed retails for $250 and our plumber was here for about 1.5 hours, so you can do the math (mark up the pump to $300 that would be about $530 per hour). The ""flat rate"" pricing model was not a good value for us, to say the least. Be aware.

Maria J.

Thank you for great customer service. I got their number from Parkview's business directory. I called at 9:30am and Ed was out by 10:45 as was stated by their office. Now I know this many not happen all the time but what a pleasant surprise Ed was friendly and efficient. He worked quickly and cleaned up after the repair. Thank you very much. I highly recommend this company

Ken B.

Amazing craftsmanship. True professional. We were faced with a complex repair of a copper drain pipe behind kitchen cabinets and exterior wall. Ed the plumber did an outstanding job in remediation. With skill, great knowledge, Ed worked the remediation efficiently and with quality craftsmanship. You hardly notice the complexity of the access issue and fix. Cannot say enough about the overall experience. Highly recommended this company for your plumbing needs.

LaDonna W.

We were fortunate to receive same day service. Our issues were resolved the same day. I was taught a few tips on how to maintain my homes plumbing even after owning it for 12 years. Great experience from a very local quality company!!

Samantha D.

Excellent service and very professional. Price was exactly what was quoted. Arrived on time and very efficient. Didn't mind coming to the house even though we were far from the shop. Would recommend to family and friends.

Jay H.

Aleck Plumbing came highly recommended, but we weren't able to take advantage of his services due to his answering service. I called and explained what was going on (sump pump and unusual noises) and the service asked if this was an emergency call. Said I wasn't sure and wanted to talk to the plumber. Was told that if this was not an emergency, to call back M-F from 8-5. I asked if it was possible to talk with someone and we would wait for a callback, but the answering service had already disconnected the call. Called another plumber and the issue was resolved. Didn't want to rate this business since we didn't get past the answering service, but a rating is required, so 1 was chosen.

Phoebee L.

These guys are amazing! Prompt, efficient, courteous and knowledgeable all the attributes you want in your Plumber! Ed was kind and was willing to explain what was going on with patience. Thanks to the Young Lady who answered the phone and found me a same day appointment, your kindness is appreciated!

Charles M.

Wonderful service. Reasonable prices for services. Very informative. Cleaned up work area after themselves. I appreciate Mike and will request him for future projects.

Sheila H.

Aleck Plumbing is hands down the best plumber I have had the pleasure of working with. I have tried many service providers and these guys are far and away the best. They are honest, dependable, and best of all do great work! I live in River North (downtown chicago) and they had no problem servicing that area.

Use them. Period.

Razordock12 R.

Ron was on time. Efficient at fixing the issue with our plumbing and had a great attitude about his work. He worked on our plumbing issues 18 years ago and we had no issues till the other day, I'm okay with every 18 years. I thought the pricing was reasonable.