Albert Nahman Plumbing Heating and Cooling

Reggie H.

I've had this company repair my sewer lateral and its extension and additional plumbing lines to an ADU. Stanley is always the most professional, courteous and honest contract worker I've come into contact with since owning this home. The company worked with me on pricing when I had a gripe about something and took the time to hear what I was saying and understood things from a customers perspective. I will remain a pretty loyal customer so long as they remain a great company with a customer focus

Carol C.

Thank you Ismael and Steve for your hard work in getting the toilet clog open and taking such good care of us. We really appreciate talking us through what was happening and keeping us informed through the whole process. We really appreciate you!

Robert B.

Albert Nahman saved the day again. Stanley King Jr (great name) came out and unplugged a stubborn outlet drain keeping my washing machine from getting rid of the rinse water. Meaning I had to dry all the clothes out in the sun for many days until I figured out what the problem was. I was reminded why the washer and dryer are the #1 and #2 time-saving devices of the modern world. Anyway, Stanley was great. He and I also are big Warrior fans so we had plenty to talk about with the warriors up 3-2 in the finals. Thanks again to Albert Nahman Plumbing for helping me out! Go Warriors! Robert

Ken W.

During the hot days in the bay area, my AC went out. I called Albert Nahman Heating & Cooling to schedule an appointment. The earliest someone can come out is 4 days later. I gave them my address, advised that I am in a condo and on a higher floor. On the day of my appointment they didnt show up but rather called and said the manager advised they cannot service me because I am on a higher floor. They waited until the last day to tell me this? I could have contacted someone else and not continue to suffer in this heat. Unacceptable customer service.

Gordon M.

Obscenely expensive. I needed the janky waste pipes under my kitchen sink replaced, tailpipes to wall. An hour and a half of work and nine pieces of cheap chromed brass pipe attached by threaded couplings (don't even need a tool except maybe a channel-lock): $2100 (no itemization; apparently pulled out of the air). Let's see, give the workers $100/hr and let them have travel time, plus the original visit for the estimate--say 4 hours total--and $100 for the parts. That's $1600 for ""overhead.""
Thank you , Albert Nahman; I will never call a plumber again for such a job as this. I will learn how to do it myself; it ain't rocket science.

Eli Z.

I had a pleasure working with Stanley, he was super professional, came with hi quality equipment and cared to give me a good fair of my options. I called them after I had a bad experience with plumbing ministry where I felt they were unprofessional and didn't know what's going on but still try to get you sign to pay high unnecessary processes.

Jessica C.

I wish I hadn't waisted my day off waiting around First I spoke to miriah whom seemed unsympathetic to my needs when I called to confirm an appointment that I booked she basically told me she didn't take my call so it wasn't her fault not once did she apologize not but just did not seem to care Not did she sound one ounce precessional at all. I spoke to many office staff through that day not all of them were like the first staff many did try to figure things out and We're sympathetic but I still am very I'm happy as a first impression they need to hire a more professional sounding office staff to answer then phones

Loren E.

We needed to repair our tankless water heater which was throwing an error code. I told the scheduler what the error code was ahead of time. When the technicians arrived they frantically started looking it up in the internet to try to figure out what the error was. I also felt like they were trying to get me to leave and not look at what they were doing. Then they took off the cover looked at the heater and told me it was going to be $170 on top of the $95 dispatch cost. They didn't even touch the thing to see if what they thought the problem was , could actually be it. I left for a few minutes and came back to tell them I didn't accept the quote. They put the cover back on and then proceeded to lecture me and tell me that they were ""educating"" me (I'm a woman so maybe they felt they needed to...). The next day I had another company come over. They had the job done in an hour, for 2/3 of the price and didn't mind me standing next to them. They also found a screw that this company had left loose - which just goes to show the level of quality this company has.

C G.

I have some very straightforward things to fix (e.g. faucet swap out, flush mechanism not working in the toilet) that are enough for less 2 hours of work and could not get a rate per hour or cost at all over the phone. They will come out for $95 and then tell you what the cost is then. This is ridiculous. Waste $95 to find out they will charge $300 an hour? Or $150? They will apply the $95 as a credit but you still don't know what you are signing up for. They certainly have a standard cost list somewhere but would not tell me anything.

If they don't want the small ticket plumbing jobs they should say so upfront instead of playing games.

P K.

Called to find out if another plumbers estimate was relatively ""inline"" with the cost. I have the exact scope of work, the exact materials, etc.

I asked for a technician to call me back to get that information and give me a general idea If the estimate was fair and If not I would ask them to come out and give me a full estimate.

They were not willing to do that they will ONLY send a tech out to do an estimate and CHARGE you for the estimate.

This company is a scam. I don't need to pay someone to tell me wha I already know I'm terms of what needs to be done. I need to know if the cost is fair and if not give you a chance to bid for the same work.