Alan Burkhalter Plumbing

Steve S.

Alan's plumbing is great, they are reasonably priced and do a good job in a timely manner. The plumbers who come and do the work themselves are great I.e Beau and Trevor etc. However, watch out when you call as the chick who answers the phone I.e Jennifer is the rudest and most miserable person you will have the displeasure to speak to on the phone; she either needs to get some HRT or increase her Prozac. They are otherwise a great outfit.

Laurie P.

I have used Alan Plumbing twice now and have been very satisfied. Once they fixed a water heater issue and then another time they repaired a leak in my toilet and changed a shower head for me. The workers that came to my house were very courteous and didn't try to sell me on anything extra (that was so nice), they just came, solved my plumbing problem and then fixed it. I will definitely continue to use them.

Barry S.

This past week my wife walked into her clothes closet and found the carpet soaked. Naturally, it is the husband's fault and my responsibility to fix it. It was late in the evening ,but I went outside with my cell flashlight and after I started sinking in the ground I went back in the house and confidently told my wife I will fix it in the morning. The next day I went outside with my sophisticated array of tools. I started digging thinking it was a broken pipe in my sprinkler system. When i realized i was dealing with the main line coming into the house I immediately took my shovel back to the garage and coated with mud, I decided to call Alan's plumbing. I was told that someone would be at my house between 1 and 3 and I would receive a phone call when someone would be dispatched to my home. Beau got to my house right around 3. I shared with him my very professional diagnosis (sarcasm) and he just politely said yes sir and smiled. I knew enough to get out of his way and head inside. This young man worked in 100 plus heat for 4 hours, completely cleaned everything and overall acted on behalf of the company he so proudly represents in the most professional manner possible. My experience was 6 star. Being a local owner of a family owned and operated business as well I can appreciate more than most how important your employees are as they are the face of your company. Great job Beau and thank you Alan's plumbing. Barry S.

Steve L.

Great service, quick response, very courteous, honest and reasonably priced. Visit to estimate was on time, parts ordered and received as promised. Installation was neat, clean and professional. Excellent people to work with.

Priya I.

Chris and Jaime came by to fix a tub/shower knob that was not turning shut. They fixed it, by changing a part and cleaning up the hard water build up. They also cleared the drain that was clogged for extra $, but was worth it (tried Drano for 2 days before they came by and hadn't work for this clog!). Very nice and friendly folks who knew what they were doing. Also, looked at another problem and suggested to call another time as they didn't have the parts and had another appointment today. It's difficult to come by plumbers you can trust and these are good folks!

Lise L.

Alan Burkhalter spend two hours in our home two weeks ago following up on plumbing concerns in our home inspection report. In the course of the appointment I pointed out to Allan that the rain shower head in my master bathroom was dripping. He said that Delta products have a life time warranty and that I should call and request a new cartridge. When I spoke to a Delta representative he recommended changing out the "o" rings and sent me a set. I assumed (NEVER assume) that since the Delta information was included in the $245.00 invoice for the two hour visit that I would call back when the part arrived and Allan's Plumbing would come out and replace the "o" rings as part of the previous visit. WRONG! I was charged $165.00 for a service call. Shame on me for not asking more questions but after doing business with Allan's Plumbing since 2007, I didn't think I had to. Don't you make I same mistake I did. The team has always done good work for us but this time I think the charge was excessive.

Qiliao H.

I needed a plumber to fix my shower which had been broken for two years. So I asked my community for recommendations. Four out of ten replies said I should call Alan's. So I decided to give a try.
I had Jeff came to my house. He is a very nice person and so easy to talk to. Unlike the other guy who cut a big hole on my ceiling without fixing anything, Jeff figured out where the problem is right away! He repaired two leaks without changing our pipes. And he also changed the old parts for our tub. As he said, he got the things done, indeed!
Now I know who to call! Thank you guys!

Jeff K.

Luke came out to fix a very puzzling plumbing problem. He quickly diagnosed the issue and made the repair. I was pleasantly surprised with how little it cost. This is the 4th time one of the plumbers from Alan Burkhalter Plumbing has done a job for me. I consider them my plumbers.

Jenny R.

This company was recommended as a good one. While I think they have the knowledge they unfortunately don't have the good customer service attitude that is needed. They came to our home for about four times and things were not fixed. They don't understand schedules of people but only theirs. I cannot say enough how mean is the lady that attends the phone and is part of the "family tradition" they claim they have. I wish them well but I will not use them or recommend them while there are other people in the area that work well and come up with better estimates and...... most important, better customer service!

Mohammed I.

Nice people, but not competent plumbers! Journeymen's will be doing your work - if you are looking for licensed plumbers, do not hire them - you will regret it!

Alan's Plumbing repaired a main line leak under the sidewalk couple of years ago (by Beau/Jake). When meter leak detector started showing sign of leak again, contacted them and Luke came down to check the leak. Luke was friendly and courteous; however, he was not only unable to detect the leak but also cut my phone line in process of digging and finding out the leak.

I have called the number and talked to Leana and expressed my frustration and about the both issues above. She apologized, but did not offer to send another plumber to try finding the leak or show any remorse for cutting the phone line!

Called a different plumber who was able to find the leak same place that Alan's Plumbing fixed 2 years ago! I have mentioned multiple times on the phone and to Luke to check the place they fixed the leak, but they fell into deaf ears.