Alamo Water Softeners

Raymond W.

AWS was very helpful over the phone, and they came out and repaired a system that they did not install. They were on time, professional, and only fixed what had to be fixed. They also were very patient answering my questions. Highly recommended.

Rita G.

AWS patiently explained the products to me over the phone. Sarah was very nice and knowledgeable, the rep that came out to see me, checked the hard water levels and explained the equipment to me once again. I liked that all their parts were not proprietary and that I didn't HAVE to go back to them if I didn't want to for future repairs. They were able to schedule the install quickly. The installers were early, friendly, courteous, helpful, and quick to complete the install of my water softener, freshwater spickets(sp?), and water filtration system. I can tell the difference already! I enjoyed working with them. Tell them Rita sent you!

Nick S.

Just had our new water softener installed by Alamo water systems in San Antonio, TX. Efrain and Eddie did a great job with the install. When they came out they found another way to install install our system which saved us $300! They also provided two quick shut offs for the system, one for the whole house and one for the outside hose bibs. They even helped me drain the hotwater heater.

The sales lady Sarah was also really helpful and very nice. Their was no pressure to buy. The entire process was truly a great experience. I believe these guys are an outstanding company and I would definately recommend them. They were also $2,000 cheaper than culligan for a better system.

Melissa S.

This company is absolutely wonderful to deal with. My parents had them install one of their water softeners many years ago, and I've had them out for several service calls since. Once they replumbed the pipes so that the whole house could have soft water, and they've checked out the system several times between tenants. They are reliable, friendly, and the service technicians take great pains to make sure I understand all the facets of the system and the equipment. I recommend this company highly!

Bill W.

The absolute best customer service ever. Trevor, the owner's son, gave me the estimate. Trevor's mother and father must be very proud. He is dependable, honest, knowledgeable, and a well-mannered young man. He quoted me a fair price, with military and cash discount. The tech ( I don't remember his name ) that removed my old softener was on time, and professional. The tech ( I don't remember his name ) that installed the new softener and ro system was very knowledgeable. His instructions, on how to operate and maintain, were very understandable. If you are in the market for a softener, I would highly recommend giving AWS a call.

Justin C.

Best in product and customer service around the San Antonio area! I had my water softener and reverse osmosis systems installed over 2 years ago and both the systems are still running the way they did since the day I bought them. They gave us a military and pay with cash discount at the time of purchase (their not a door to door business that will go out of business and change their name to prevent warranties). I shopped around before I purchased and they were the best in service (see BBB and Angie's list) and in price compared to 3 other vendors. I hadn't changed out my reverse osmosis filters for two years because it still tasted great. The frequency that I use it is at least a gallon jug of water every morning and about another gallon throughout the day. Also with no additional cost, they connected it to the fridge as well. As for the softener, it still works great with no issues. No hard water visible on sinks, showers or even facets (money saver on replacement costs and cleaning products) The cost of the system paid for itself. When they say they will be there, they will and you can count on it! You know they treat there employees great when the same person comes to your two years later (no turn-over on employees). The individual that came back to my house this week was because my wife has been asking me to have filter changed. The employee even demonstrated how to change it out and how the system worked so next time all I have to do is purchase the filter and change it myself to save a small service call fee. I recommend AWS to all military, new home buyers and even if your needing a water softener system to help get rid of that hard water residue you've been fight with. Your spouse will thank you!

Jodie M.

Best customer service we have ever experienced. Actually, my husband did business with Alamo recently and he was blown away by their product and customer service. These guys really care. I give them the highest of recommendation . We live in Helotes were the water is extremely hard, they know their business. We are extremely happy.

Ray M.

Had my water softener put in today, and couldn't be any happier! Sara was extremely patient and answered all my questions and the install crew was awesome! There was never any pressure to commit. If you are looking for a water softner you CANNOT go wrong with AWS!!

Gene B.

Had my water softener and under sink Reverse Osmosis drinking water system installed today by AWS and I can't say enough about these guys. From the professionalism and zero pressures sales to the very clean and professional installers and their quality work - I would give them 6 stars if I could. We went with the gold system and am totally happy with my purchase. We lived in Phoenix, AZ before so I was familiar with the water softener game. Until finding AWS I was honestly not impressed with any company I had dealt with - they were all way overpriced for an inferior product and made you feel like you're just being cheap. I'm not cheap but when your "bottom of the line/ builders grade that we don't even like to offer" is over $4k, and additional $$ if you want reverse osmosis, that is just ridiculous. I'm not cheap or naive! I had literally almost given up until I found AWS and am so glad I did. Highly recommended! Maybe the owners should go into restraint business to get some good service around here!! Thank you AWS!!

Kevin M.

110% satisfied with the quality of my water softener, the no pressure sales, and the energy and professionalism of the installation team. I purchased my AW softener at the end of May 2015 and highly recommend AWS. If you are seriously considering buying a water softener and are considering AWS do not hesitate, you will not regret your investment.