Alamo Water Softeners
Company Overview
Alamo Water Softeners is dedicated to water softeners, water purification, and water conditioning. All of our water treatment systems are crafted to tackle the very hard water in the San Antonio region! As a comprehensive water treatment provider in San Antonio, we extend our services up to 50 miles outside the city limits, serving Comal County and Atascosa County. The roots of AWS trace back to high school sweethearts Allen and Trudy Townsend, who founded the company. Allen initiated his career in the water treatment industry in 1990! They understood the vital role that quality water plays in homes and for families. They were driven by a passion to provide outstanding service and to treat each customer as family. It wasn’t long before Alamo expanded from a small shop to a recognized leader in water treatment in the San Antonio area. Allen passed away in 2017, but he laid a strong foundation that continues to thrive. Currently, AWS is thriving by fostering excellent relationships with local manufacturers and homeowners, while working to provide the best products for today’s water needs. Sierra brings years of experience to AWS, excelling at connecting customers with the best solutions.
Business Services
- Garbage disposal repair
- Plumbing installation or replacement
- Plumbing repair
- Water heater installation
- Water heater repair
- Water purification system cleaning and maintenance
- Water purification system installation
- Water purification system repair
- Salt delivery
Business Location & Hours
Mon: | 8:00 AM - 5:00 PM |
Tue: | 8:00 AM - 5:00 PM |
Wed: | 8:00 AM - 5:00 PM |
Thu: | 8:00 AM - 5:00 PM |
Fri: | 8:00 AM - 5:00 PM |
Sat: | 10:00 AM - 2:00 PM |
Sun: | Closed |
Recommended Customer Reviews

Very happy with service and product! I am writing that I gave them 5 stars. I would recommend them to a friend.

From start to finish was a low key and non pressured way to obtain water softener. Ken came out and did a quick water sample, explained to us our options based on our preferences, and then let us make the decision with no pressure. After listening to quite a few presentations, we settled on Alamo due to the cost (most affordable outside of something from Lowe's), ease of getting everything set up. Called and got set up within a week per our request since we went out of town. Eddie did the install in 2 hours, super friendly and cleaned up after himself. Got a phone call 6 weeks later and someone came out to check and make sure all was working smoothly. I would highly recommend AWS for water softeners. We love ours and it has made a ton of difference especially here in San Antonio.

They are so professional and have been so helpful from day one!!! So glad to be working with them! Thank hank you all for your help!

Back in the day I was looking for a company for my water softener needs and Alamo Softeners came to the rescue! Not only did they give me a free reverse osmosis system, they did an awesome job! Finally, I'm impressed with them because I didn't have good credit and wasn't able to pay for it up front, so they basically installed it on good faith that I would pay them in full. The are trusting and honest working company. They are truly a blessing !

We had AWS come out to do a quote, and Ken was so helpful and knowledgeable. We had another company give a quote, and even thought it was slightly cheaper it was clear the quality was not going to be the same. AWS was able to install a top-tier water softener, even though we were not pre-plumbed for one. They came out, did a great job, cleaned up behind themselves, and are coming back out in a few months to check on the system to make sure everything is still going great. Can't believe we waited this long for a softener, we can already feel the difference on our skin/hair, and no more hard water stains!

We had a repair done, and Michael and Karen did a wonderful job very quickly. Trevor is extremely knowledgeable. He answered my questions and suggested a repair rather than a replacement, which saved several hundred dollars. Great company. Thank you, all!

Jason my salesman was very knowledgeable and polite. He gave me all the information I needed about there systems. I appreciate the fact that he never tried to pressure me into buying the day he came to my house. I hate when sales people are pushy. A couple of days after he came by I had another company give me a quote which was 3x's more the the quote from Alamo. I contacted Jason soon after and scheduled my installation.
A week later Eddie came to install the system. He was very professional and did a great job with the installation. His work was very clean and neat. He left no mess in my garage and the installation was complete in two hours.
Alamo water softeners was recommended to me by my neighbor and I can honestly recommend them for your water softener. They are very professional and I can already feel the difference in my water.

I called Alamo because we had just moved into a 1966 ranch house in San Antonio which had a reverse osmosis system under the kitchen sink. We wanted to change out the filters and possibly the membrane because we didn't know when they were last changed. Our technician was scheduled and called to say she had been delayed at the previous job but gave a new ETA. When she pulled the filtration unit out from under the sink, she discovered that we had a slow water leak from the RO faucet and black mold growing on the floors of the cupboards. She emptied the holding tank and turned off the cold water to stop the leak. Very helpful and very knowledgable. Will definitely use them again.

AWS was very helpful over the phone, and they came out and repaired a system that they did not install. They were on time, professional, and only fixed what had to be fixed. They also were very patient answering my questions. Highly recommended.

AWS patiently explained the products to me over the phone. Sarah was very nice and knowledgeable, the rep that came out to see me, checked the hard water levels and explained the equipment to me once again. I liked that all their parts were not proprietary and that I didn't HAVE to go back to them if I didn't want to for future repairs. They were able to schedule the install quickly. The installers were early, friendly, courteous, helpful, and quick to complete the install of my water softener, freshwater spickets(sp?), and water filtration system. I can tell the difference already! I enjoyed working with them. Tell them Rita sent you!