Alamo Water Softeners

Janet C.

Trevor, who I assume is the business owner, contacted me and I wanted to know what happened. After our discussion, I could tell he really cares about his business and was going to discuss Customer Service with the individual involved again. I am really sorry I could not do business with this company because I feel they are a good And honest company to work with.

Mel T.

Great experience today ... tech addressed all of my concerns and insured that my system was operating correctly.

Clay P.

Great attitude with a value added approach! The installer showed up on time and worked non stop until finished. The equipment looks very nice and works really well.

Roy S.

David is always great. Very knowledgeable and goes the extra mile to support his customers.

Maria Jose V.

AMAZING SERVICE!
Extremely patient!
Very responsive!
Quality products!

Everything about them is fantastic.

I had three different companies come to my home and give me quotes for the different equipment they thought was best for my house. Miguel took the time to explain every single product and the reasons why he suggested those. He gave me several quotes and needless to say we were very excited with what he offered.

Once my husband and I decided to move forward, Theresa was extremely responsive and helped schedule our appointment. I even emailed her the night before asking to reschedule and she quickly updated our appt for the following day. Very happy to help and no questions asked.

Now, the real MVP was John along with his partner that helped him with the installations. John was very professional and well mannered. He also had us laughing and knew how to keep conversation flowing. He was able to answer all my questions and by the time we inspected his work, he had already cleaned the entire area. Left our kitchen looking like new! 11/10 would recommend. Can't say enough great things!

We were able to have a water softener installed, RO system, and their one tank filter. So far so great! Excited to know that AWS and their team is here to help with all my future questions. :)

Chaddrick W.

Excellent Service... really made sure the job was done right. They didn't try to up-sale us and tailored their recommendations off of our goals. Fast turn around on install and gave us a ton of tips on how to take care of the water systems in our home. Five Stars!!

-Chadd W.

Yuri L.

As of 12/7/2021

Alamo Water Softener finally got in contact with us a little bit over a month ago, and they sent out a team the same day. The team fixed the system on the spot and told us we could call them anytime should we have issues again. But after testing the new system for a month, everything works just fine. So thank you very much Bishop!

Beatrice P.

I had two other companies come out. #1 wanted to replace the entire system bc they only work on the products they sell $5700. Company #2 said a bunch of muddled of Spanish between the two men and assumed we didn't understand. They actually jacked the price up 1500 based on the cars out front that we did not own.
The gentlemen from Alamo had 25 plus years of experience (it could have been 23 ) he was thorough, listened to me, told me exactly what what was wrong. Came in on the low end of what we expected. Came
Back with all the parts during a terrible storm. He cleaned up everything, wiped down everything and actually left the area cleaner than he found it.

10 stars. Love them. The tech was incredible

Hillery K.

I would leave zero stars if able. This company was super pleasant until the unit they installed flooded our home and garage and now they refuse to help with come to resolution. I've been around and around in circles with their general manager and he went so low as to say "you can't prove this is on us." After they had a plumber from their company come out and say/show us the drain line was never connected properly. Such a headache of a company! Do not use!

Karin And Nick S.

This company is awesome! We recently moved to San Antonio and we're lucky to find them. David is simply the best. His knowledge is fantastic but more than that is how he treats his customers is top notch. We couldn't be happier with their service and especially David. Would recommend to anyone