Akian Plumbing, Heating, Cooling & Electric

★★★★☆ 4.4 / 5 (259)
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: 586 Pleasant St Unit 4, Watertown, MA 2472
: (617) 894-7803
: http://www.akianplumbing.com

Company Overview

Get as much as $10,000 back on your heating and AC system installation! Call us today to set up a no-cost in-home or virtual consultation!

The journey of our founder, Stephen S. Akian, CPD, began as a plumber in Dorchester, MA. He repaired a pipe on his first day that was crucial for a home’s water supply. The moment he witnessed his clients' joy and thankfulness for having their water restored opened his eyes to the rewarding aspects of a trades career. From that moment, he developed a passion for helping others with their heating, cooling, and plumbing systems.

Stephen quickly moved up the ranks, eventually working on the design and management team of a large company in Cambridge, MA. He worked with high-profile clients such as Harvard University, Boston University, Boston College, Novartis, Massachusetts General Hospital, Brigham and Women’s Hospital, Google, and more. He handled everything from basic renovations to essential installations, where effective planning, coordination, and execution were paramount.

During this period, Stephen identified a lack of high-level expertise in the home services industry, which inspired him to establish Akian Plumbing, Heating & AC. I possess not just a Master Plumber certification but also a CPD (Certified in Plumbing Design), comparable to a plumbing engineering degree. This certification demands a mechanical engineering degree and four years of experience or eight years in the field just to be eligible for the exam! I highlight this to emphasize that we are not your average ""Joe the plumber"" business. We think outside the box and apply practical experience to solve your issues efficiently and effectively.

Business Services

  • Drain installation
  • Garbage disposal installation
  • Garbage disposal repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sump pump installation
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:8:00 AM - 4:30 PM
Tue:8:00 AM - 4:30 PM
Wed:8:00 AM - 4:30 PM
Thu:8:00 AM - 4:30 PM
Fri:8:00 AM - 4:30 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Kelsey H.
★★★★☆

Update: after some miscommunication, they've been very responsive and helpful in dealing with my old plumbing.

V B.
★★★★★

Akian came after another guy didn't do the job right (and charged us almost as much as they did to do it right even though he did the wrong work), got us heat and had the problem fixed with a long-term solution. I read the reviews on here and that's why I called them. They sent an expert, were very fair price-wise I thought. They were clean and tidy, polite, communicative, gave an estimate and then proceeded - overall, very professional. Good guys!

Alice L.
★★★★★

Akian Plumbing is definitely your go to plumber! I called this morning at 10, and by noon, they fixed my toilet and it is all good now! Cost is reasonable too! Billy is a very helpful and professional technician. Amazing service!

Martha C.
★★★★★

These guys are great. We used them twice in one week: to replace an old garbage disposal, and to service our boiler. They call in advance of their arrival, show up when they say they will, clean up when they're done, and are very thorough and professional. We've been having problems with our heating system for years. He got heat to come out of a duct that's been useless forever, and made adjustments that reduced the noise level and improved airflow overall. Very impressed.

C M.
★★★★★

Stephen was very responsive to my inquiry, keep in mind that great plumbers in high demand and these guys are worth waiting for.

Grigor & Thiago showed up within the timeframe I was given by Steve, and Steve actually kept me posted along the way.

They were ready to go on the clogged toilet I had called about and that job seemed like a breeze. Grigor has a way of explaining things without sounding condescending to a non-plumber and I truly appreciate that. He tried to show me that my garbage disposal could be fixed rather than replaced.

As they were wrapping up, Thiago noticed a leak coming from my upstairs bathroom that I didn't even realize I had, it was luck on my part that they were there and saw it before it caused more damage. After I asked them if they could fix that one too, it was fixed in no time.

I can rest easier knowing that I have reliable plumbers on call should I need one. Thanks guys!

Mary-Ann 'Annie' K.
★★★★★

These guys were amazing (thank you Mike!!!) So kind, professional and proficient! Mike even took a trip to get the right parts and come back to finish the job with the radiators. So grateful I met you - if I ever need future services, I know who I'll be calling :)

JC J.
★★☆☆☆

Had one initial conversation over the phone about setting up a date to make repairs. Yes, I can definitely do this, was the response, but I must let you know a good day coming up next week. OK, great. Then a week goes by and nothing. Following that, 4 (polite) calls trying to nail down a date to actually come and do the work fell into a black hole. 2 weeks wasted for nothing.

Steve, Steve, Steve...some free advice - hire an Admin. Assistant to take your calls and do your scheduling so you don't piss off any more customers. You either can't handle the administrative end of your business or you just don't give a rat's @ss to get back to people in a professional manner. Sure hope it's the former...

Adam L.
★★★★★

One of the very few that actually replied with quote in good time. Thank you!

Mike K.
★★★★★

Great service, good prices. I broke my shower trying to fix a leak, and they were willing to send someone immediately to fix it. They were up front about the cost difference though, and recommended waiting until the next day to avoid emergency prices. What I expected to be a large job involving ripping out my wall to replace the broken valve turned into a 20 minute job.

The plumber really knew what he was doing and came prepared with the specific tools he would need to switch out all the internal components of the valve (Symmons), without having to take out the old case (which would have required him to remove part of my tiled wall). He was very friendly and answered all the questions I had. He even fixed my broken shut-off valve for free after I shut off water to the whole building, so next time that won't be necessary.

In the end I feel like I saved a ton of money and learned a lot!

From an administrative standpoint this business is also very well run. They're quick to respond with quotes and advice, up front about costs, and handle payment electronically.

Rain Y.
★★★★★

My experience with Akian plumbing is great. I was looking for a plumber to change my bathroom faucet and found Akian plumbing on Yelp. Stephen gave me a quote and replied questions very fast. Bill did an amazing job replacing the faucet and he also brought additional supplies. I highly recommend Akian plumbing and will definitely use them again if I have other problems in the future.

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