AirCo Air Conditioning, Heating, and Plumbing

Kathleen T.

they installed my unit about 10 years ago, and for the first few years, i had no problems. Starting about 5 years ago, they try to add things every time they come out for bi-annual maintenance. EVERY TIME. They told me that it was urgent that i replace my capacitator about 3 years ago -- it could go out any day and my unit would be ruined. I did. Now they're telling me it needs to replaced again. My research showed a capacitator should last 20 years!!!
3 years ago they told me that my indoor unit needed to be leveled. I had someone look at it that told me that it absolutely did not. Airco has been out several times since and never mentioned it again (I did not tell the subsequent repairmen about it.) Today they tell me the OUTSIDE needs to be leveled.
AVOID THEM LIKE THE PLAGUE. THEY WILL NEVER SET FOOT IN MY HOUSE AGAIN.

Matt F.

With our old system on it's last leg, we had AirCo out to replace it. The install crew arrived on time and left the area cleaner than they found it. They showed my wife and I how to use the new thermostat and answered all the questions we had. We had an amazing experience and I'd highly recommend them if you're looking to get your equipment replaced before the summer heat rolls in!

Chris K.

SCAM!!! Don't EVER use this company!! They called me and talked me into their 'maintenance' plan (of course they had me pay for it upfront - 2 appointments, one in Dec. 2021 and upcoming one in May 2021). The tech came out, looked at everything [inside and out], cleaned the outside compressor (which I already did myself last year for free!!) Then he proceeds to give me a list of everything he 'recommends' to replace: capacitor, add freon, etc. Then he shows me the blower needs to be cleaned - I said why don't you clean it because isn't that part of 'maintenance'? He said, "No, that is a separate trip charge and we'll have to come back to do that." WHAT!!!??? Then he says, "Well, your unit is 14 years old and they only last 10-15 years." How convenient is that when I've had units last around 20 years!!! I asked what exactly do you do regarding this 'maintenance' that I paid for? He stated "We do a 44 point inspection, change the filter and clean the outside compressor by blowing a water hose through it." WOW!!!! Those are things I already do myself [by the way, he didn't change my filter because I gave him one to change if he felt it was needed, obviously not]!!! I called them afterwards and asked, "Isn't this deceiving? You said this was 'maintenance' but basically you gave an 'inspection' of everything I already knew and only offered to change the filter and use my water hose to clean the outside compressor and tried to sell me on every part and complete unit!! NO MAINTENANCE!!!! Then they keep calling me to come back and give me a quote for a NEW UNIT INSIDE AND OUT!!! NO WAY IN HExx!!! THEY SCAM YOU OF MONEY 'UPFRONT' AND DON'T DELIVER ON THEIR WORD!! It wasn't maintenance, it was an 'inspection'!!! Deceitful!!! Whoever is running this company - I can't wait until you go out of business!!! Spread the word consumers!!!

Michael C.

Buyer Beware
I contacted them specifically to replace a secondary drain drip pan, the AC had no other problems just the drip pan needed to be replaced, due to excessive corrosion. They wanted $85 to come to house, and at first I could not get a straight answer over the phone for the cost of a secondary drip pan replacement. To me this is a bait and trap tactic with the $85 service charge. I say this because they seemed resistant to give me an estimate for replacing the pan. I was persistent and did get the estimate it's was $450, this is literally a $65 pan, held up by 4 sheet metal screws and $2 in pvc connections, all together an hour of work in which I performed. Shop around folks, I'm sure there are other company's that are fair in pricing, this company isn't one of them.

Katelyn S.

They are seriously terrible. We have two units serviced by them and both have now flooded their respective areas. Thousands of dollars worth of damage so that's great. They're not going to bother to fix it because we have proof they didn't service one and the other was new from them and has never worked. They've taken so much money from us and have only caused problems. They're garbage. Don't ever use them.

David D.

I was charged an excessive amount for a thermostat that did not solve the problem. When the part that was ordered came in, they were too busy to install so I got bumped for another day. They texted me three times confirming they would install it. At 7 PM I called and got bounced around, put on hold, had confusion as to who I was, what address I lived and it felt like they had no clue. I even heard the working remote excuse and it was hard to do on an IPAD.

I jwas my AC fi

Salina P.

AirCo always provides peace of mind and the technicians are super helpful. Had a well timed coupon I was able to immediately use. Always look to them to handle my air conditioning needs. Definitely saving them in my contacts list!

Alan C.

I had Airco come out and perform a diagnosis and quote on my AC unit. Their examination was very extensive with pressure readings and electrical resistance test done. They then provided me with the results on a printed form along with a quote for the repairs. They were far more professional than the previous company, did not charge a service call fee and their quote was hundreds cheaper. The repairs were done quickly, professionally and within code. I highly recommend this company at this time.

Maricel J.

Every time they check the AC drain line, the add another elbow to our pipe. It was looking like a maze. AC lady fix their mess up. They lured us into getting maintenance program but not really interested in providing good service. They were only good in the beginning.

Laura S.

I'm very impressed and I recommend this company to everyone. Please read this because it could save you a lot of money, as it did me. AirCo has integrity, are friendly, and professional. They investigated and found that I had extended warranty which I didn't know. This saved me $300. on a six year old HVAC.
I called several heating and air-conditioning companies, (most of them didn't call me back until Monday) it was a Sunday. It was 34° outside and most of them were not open and had no emergency callback number. AirCo not only called me back but Amber was very friendly over the phone and informed me that they could look up this warranty and get me someone out here within the hour. Their technician Alberto was very professional, informative and friendly.
Before contacting AirCo, I contacted A#1, they came out and quoted me a price that was double of what I paid Airco ( not counting the $300 that they saved me) and A#1 were not going to check to see if I had warranty.
THANK YOU AirCo!!!!