Aiken Plumbing & Rooter

Lynn N.

After two days shopping around for quotes and a trustworthy plumber to replace our water heater we found Justin.

He was by far the best out of 7 plumbers who came by for the job. He was quick in his responses, fast on when he could come by to replace it and the most fair on the pricing. Very pleasant demeanor, not at all like the other plumbers who I felt like were ""salesmen"" rather than a plumber. We highly recommend using Justin, and Aiken Plumbing.

Cindy D.

Very disappointed! Scheduled an appointment, Got up early, rushed around
Cleaning getting ready and this guy never called or showed up. Can't believe someone would run a business like this.

Sandy H.

Justin at Aiken Plumbing is the BEST!! He just came out to help with our tankless hot water heater, fixed it in 5 minutes, with NO CHARGE!! Great guy

John R.

Justin is da Man! Thanks for the best price and great service. Replaced our 18 year old water heater

Sandy B.

We had terrible noises coming from our plumbing in the guest bath. We'd used Aiken Plumbing before but I could not find Justin's number so called one of the big highly rated OC companies. Unfortunately they were not able to diagnose the problem, left us worse off than before and $170 out of pocket. Their estimate to fully diagnose the problem involved a lot of work and $$$$. My husband was not home at the time of the visit and was astounded at the estimate, not to mention puzzled about the lack of diagnosis. So I located Justin's number and he was able to come out. Within three minutes he'd worked out that the hot water faucet was not switching all the way off hence the build up of pressure in the pipes. He simply installed a new faucet. We're remodeling the guest bathroom soon. Justin will be our go-to for this and any other plumbing projects that arise. He's honest, a great guy and very fair on pricing. So happy I found him again!

Jen W.

Justin and his crew installed toilets at our house in Tustin. They were fast, responsive, friendly and clean and did an excellent job. Highly recommend!

Nicholas M.

I was getting outrageous electric bills from my old electric water heater and electric is my only option at my condominium complex. Justin from Aiken Plumbing helped me research my options and we decided on a Bradford White heat pump water heater. This is a state-of-the-art energy efficient and environmentally friendly option. Some states are banning the use of gas water heaters and switching to heat pumps. Justin did an outstanding job with the installation, and I could not have done it without his help and expertise. Justin is always a pleasure to work with and he is fair and honest with his pricing.

Lee M.

I had the pleasure of having Justin as my ""honest"" plumber and he installed two water heaters (home and work) for me. Justin takes pride in the work he does and double checks to make sure everything is safe and in proper working order. Justin also asked me to inspect his work and then cleaned his work area and the floor too! Aiken Plumbing will be my go-to in the future and they are located right here is San Clemente. I did my shopping, and they gave me the best price too!

Stephen H.

I had a minor leak in a water filter in the garage on 12/31. Also had some other elective work to be done. Called to schedule an appointment and Justin said he'd come the next day (01/01).
He worked to finish the job and then said he'd come back the next day for the other work (Sunday). One of the fixtures was broken so he came back the next day. Never tried to upsell. Was courteous and prompt and knowledgeable and a hard worker. Can't say enough good things about this company and service.

Matt L.

Responsive, friendly and honest! We had a great experience with Aiken plumbing. Justin came out quickly to help us troubleshoot a minor leak. He was very thorough in finding the source and was able to resolve it. I appreciated that he didn't seem rushed and thought the price was super reasonable.

Already planning to use them for a future project. Highly recommend!