Affordable Plumbing of West Seattle

Joe B.

I called affordable plumbing to get help with a clogged toilet. The person I spoke to said that he would come by my house the next day in the afternoon. He did not specify a time but said he would try to squeeze me in between appointments. I waited all afternoon and nobody showed up. I didn't even get a phone call afterwards to reschedule. Overall, I was very disappointed with Affordable plumbing.

Peezy L.

They came to fix a leak in our water line in last year We were charged $430 and it started to leak again 2 months later. When I called, Tom said they only put a clamp on it to fix the leak and would guarantee their work. We set a day for them to come out and look at it. They didn't show so I called/e-mailed several other times and was told they would come out the next day. This happened about 5 times and they still didn't come out or call to say they weren't going to make it. When they finally came (one month later), they said we had to replace the whole line. We thought that's what they did in June. I asked him WHY it cost $430 to just put a clamp on and he said because they had to move rockery (a few only). They quoted us $1500 to do replace the pipes and said that was a good deal because others would charge double. They didn't offer any discount for the botched work the first time.. Anyways, we called O'Neill Plumbing to give us an estimate and it cost a little bit more. Once O'Neil got to the pipe, they told us the work done by Affordable plumbing in June was shoddy. They also didn't need to dig out ANY rockery and they came quickly, worked efficiently with 2 other trucks coming by to check and we got the permit a few hours later. Of course, I e-mailed Tom to tell him what O'Neil plumbing said about the poor job and just wanted him to know since I wasn't here when Affordable came out and did the work in June. I figured he was the owner of the company and he should know if one of his workers did a poor job. I got a RUDE e-mail back from him telling me I must not like myself if I needed to put down others ... that's when I figured out it must have been him who did the work. I e-mailed him and told him that was not my intentions and I'm sorry he felt that way.... I got a reply ""Whatever"".... Very rude and poor attitude. He could care less if the customer is happy.. Tom is there immediately when you first call him and then ignores you, puts you off and is RUDE if it's a complaint about redoing a job.

Victor C.

I ran into Chris at Ferguson looking for help and he offered help. Although he could not make the original scheduled appointment, he called and gave me a head's up to ask for rescheduling for next day. It was a job well done and his rate was very reasonable.

Leslie L.

Chris came out same day (within 3 hours) and fixed an external leaky faucet lickity split and at a reasonable cost. Friendly and informative... really appreciated his great customer service. Will call him next time!

Kristen S.

Never wrote a review for anyone in my life but need to for Chris and AP of WS. He answered my call, came when he promised, and did a bang up job. 5 stars Chris...as good as it gets. Thanks for taking care of me.

Janet M.

Had an appointment with Affordable Plumbing of WS today at 1:30.
They no showed.
Made no effort to notify us. Did not answer numerous phone calls or messages as to why. It was an inconvenience for my tenants and myself who took time off work to be at home.
And........drains remain plugged. So much for the local guy.

Fiori C.

After several calls to larger plumbing outfits and not being satisfied with what they knew about whole house systems, I was lucky to find Chris at Affordable Plumbing of West Seattle. He was familiar with the Aquasana brand that I had just purchased and approached my job with a ""can do"" attitude that I greatly appreciated. Chris was knowlegeable and made me feel confident of my choice. I will hire him in the future and would reccomend him when asked.
Thanks, Chris!

Samuella S.

Chris and his crew have been to my home several times for plumbing jobs. They're reliable, Chris always answers my questions throughly and his work is hands-down solid. I'm a DYI girl when possible so I appreciate a pro who takes the time to keep me an informed home owner. One job involved replacing the hot wanter tank/heater which is generally a messy job. They were really great, responsible about cleaning up afterwards. Other jobs were smaller but performed just as efficiently. Once they're in your house things happen relatively fast. I imagine that is one method of keeping their prices affordable and I certainly appreciate it!

Kyle H.

I called them for a toilet/bath clog and they were able to come out the same day a few hours later. They were able to take out a bad clog of stuff my cleaners have probably flushed down the toilet. I think if I had shopped around I would have been able to find a better price as it seemed a little high. That's the only reason I'd give a 4 star instead of 5.

Casey H.

These guys saved me today! They were able to come out same day, complete a project today that would've delayed my bathroom remodel substantially. Chris was professional, super prompt and basically stopped his day to help me out. I found their services to be very affordable and trust their work. Thanks so much!