Advantage Plumbing

Russell L.

I called Advantage Plumbing to help make some improvements to a home I just bought. While it took a little while to get the work taken care of and some of the work seemed too expensive to me, they scored high for their communications, and willingness to work with my schedule, professionalism. In the end they did the work I wanted them to do and got no surprises. Tom is the best and knows his craft - a great guy to do your work and have in your home.

Audra P.

I had an issue with a burst pipe to the back yard. They wanted to charge $235 to come out because I called at 5:05pm.

I called instead at 8am the next morning. They were able to be there at 11am because they had a cancellation.

If I joined their Diamond Club (for $179 /year) I would get a 15% discount they told me. So I did. The bill was almost $700 to dig up and shut off the back spigot. So the diamond club -almost-paid for itself.

I think that was a lot of money for 2 hours of work. But I could turn my water back on to the house. So, worth it I guess.

Tom and Dakota were excellent though. Wore booties inside the house. Even labeled my shut off valve so anyone could find it. Tom walked me through options, applied discounts not offered the first time this company came out, and was very thorough.

I guess, since my Diamond club status gives me this discount and Emergency services discounted too, I will be calling them again.

John F.

Alan and his team did quality on four separate projects over three weeks. They kept each project neat and clean with a great deal of respect for the property. Alan made himself available to answer questions even when not on site. They coordinated very well with non plumbing projects going at the same time. On the bottom line price, they made reasonable adjustments when a project went easier than expected. I had no negative surprises in timing or budget. Overall I was very satisfied with work complete.
Regards
John

R W.

Alan provided thorough and timely service as always. New washer water line valves installed. Thank you!

Karon U.

Thank you Tom for the work you did & advice you gave. I will certainly hire Advantage again when needed.
Karon B.

Mike F.

Bad experience with owner of company, did a poor repair job that leaked and had incorrect grading. Got another plumbing company to fix it. Owner first refused to refund, then said he would refund, but still has not. I do not recommend Advantage plumbing.

Katie R.

I called them because I needed a toilet installed and I had a crack in the pipe that connects to the back of the toilet. The person they sent said they to charge me according to the levels of each thing he had to do while on the job. He then quoted me $673.00!!! That was outrageous but we ere desperate so I told him to go ahead with the job. Then he tells us that price does not include the replacement of the toilet that I bought. If he were to replace the toilet that would be ad additional almost $400.00!!! I called the company only to be told that I would have to ok the additional charge of $400.00 to have the toilet installed. The woman on the phone was smug, condescending, and clinical sounding. The saddest part about this besides being robbed was they will not try to work anything out with you as a customer. Save yourself the big money, hassle, and half ass work and go else where.

Thomas W.

They sent a guy out to estimate my job and he said that I would have the estimate in a couple of hours. I haven't heard from them since.

Marjorie D.

such a strange system. They do pricing according to a model used by car dealers for repairs . They took numerous photos, then the 'plumber' 'consulted' with ??? for a total of 55 minutes, outside in his truck for the tasks to be done. One response was ""why not dig and tear out all the lines?"" OMG such a capricious answer ! The simple leak was estimated at $600... because they charge by the 'join', according to the non existent book which was supposedly similar to that of car dealers. When no work had been done, when told we had to leave, the plumber said the simple leak would only take 1/2 an hour! Sorry, my dad was in the plumber and pipe fitters union, we 're DIYers and this entire process is just strange and in my sister's words ""TAKING Advantage""...There's more, but this is enough. I agree with Cathy S., I would have given a zero for this waste of their time AND MINE!! No work was done.

Cathy S.

Recently had them come out to replace a garbage grinder. Knowing I just had one replaced in my primary home I was aware of the cost. When they came out and was halfway through the install I asked what the cost would be. $99 for the call to come out and $750!!! for the install. WHAT? Are you kidding me? He could not give me the breakdown on the cost of the grinder vs. Labor and said it was a ""package price"". I called Andrea (so awesome) and asked he what it was an she said the same thing. Package deal. So let's do the math, even the BEST garbage grinder at Home Depot cost $300, so that mean I'm paying $450 for labor???? Seems to be somewhat of a con job. NEVER AGAIN.