Advantage Plumbing

Marjorie D.

such a strange system. They do pricing according to a model used by car dealers for repairs . They took numerous photos, then the 'plumber' 'consulted' with ??? for a total of 55 minutes, outside in his truck for the tasks to be done. One response was ""why not dig and tear out all the lines?"" OMG such a capricious answer ! The simple leak was estimated at $600... because they charge by the 'join', according to the non existent book which was supposedly similar to that of car dealers. When no work had been done, when told we had to leave, the plumber said the simple leak would only take 1/2 an hour! Sorry, my dad was in the plumber and pipe fitters union, we 're DIYers and this entire process is just strange and in my sister's words ""TAKING Advantage""...There's more, but this is enough. I agree with Cathy S., I would have given a zero for this waste of their time AND MINE!! No work was done.

Cathy S.

Recently had them come out to replace a garbage grinder. Knowing I just had one replaced in my primary home I was aware of the cost. When they came out and was halfway through the install I asked what the cost would be. $99 for the call to come out and $750!!! for the install. WHAT? Are you kidding me? He could not give me the breakdown on the cost of the grinder vs. Labor and said it was a ""package price"". I called Andrea (so awesome) and asked he what it was an she said the same thing. Package deal. So let's do the math, even the BEST garbage grinder at Home Depot cost $300, so that mean I'm paying $450 for labor???? Seems to be somewhat of a con job. NEVER AGAIN.

Rita D.

Made an appointment with Advantage and they never bothered to show up. I tried to call but their mailbox was full, Never Again!
Going with another service-
Rita D.

Janet M.

Tom did a great job today and not only lugged 6 heavy bags of salt to my basement, and filled my water softener, but also took the empty bags out to the trashcan and returned the trashcan from the curb to my garage for me! I have always had great service and pleasant workers from 'Advantage!

Philip K.

Had entire house fitted with new plumbing Jerry and Brian were very courteous worked efficiently and although it was a two day job made sure that I had water service where I needed it over night. They double checked each and every fitting to ensure there were no leaks. I am extremely pleased with the job they did. Would highly recommend Advantage Plumbing.

M. H.

Had to use emergency services as routine job scheduling was several weeks out. This was the only issue I had.
Andrew was professional and did a good job. He understands customer service and actually listens to help.

Brian K.

Our Plumber was Tom. We had a sewer blockage issues. We did the Emergency service last night. He arrived as scheduled & got right to the problem which turned our to be Roots in line. He kept me informed the whole time he was here. When he was done the line was flowing again and he cleaned up to the point that we could not even till he had been there other than the sewer was flowing again! Thank you Tom.

Nicole B.

We had a few issues that needed dealt with in our house, as older house do eventually. None of them emergencies. However, it took 4 weeks to get someone out to look at our issues and another 4 weeks after that to get someone out to have them fixed. This was a little frustrating as I had to dump a cup of water out from under our sink every day due to a leaking faucet pipe. But, there are worse things in life and that is the only issue I have with this company.

Andrea is probably the best phone answering employee i've ever come across. She is very personable and helpful. She called the day before the appointment to make sure we were still available for the appointment and she called again the morning of the appointment to let us know when the worker would be here. I love this! With most places you are left guessing on when the worker will show up in the 2-4 hour time slot.

Tom is the one that installed our new faucet, cut and rerouted our cold water pipes for our kitchen into the softner (we have horrible calcium issues), and installed new shut off valves behind our washer and dryer. He did all this within 4 hours. The thing I loved the most was he explained everything he was going to do first, verified it was what we wanted, and told us the cost before doing anything. He even made sure we didn't need to do anything with the water before he had to turn it off, such as flushing toilets. ;D
Our house is half basement and half crawlspace. Tom even went the extra step to crawl into our spider-infested crawl space to make SURE the pipes he was rerouting were the correct pipes. The guy that came out to do the estimate originally didn't even look under the crawl space or mark the pipes. Tom then proceeded to mark each pipe with hang tags for future reference.

He did an excellent job of installing everything, he was very precise in the job while still being personable, he cleaned up and checked everything over, and after he explained the finished jobs without sounding condescending when we asked him questions. And, he asked if we had any other plumbing questions or concerned that weren't covered today. I would definitely ask for him again if we have future plumbing issues.

I had heard all my life that going with bigger companies can be more expensive, but this company has shown its worth. And, we've learned over the years, you don't mess around with subpar plumbing and electricians just because they are cheaper.
We highly recommend!

Ken K.

Prices are outrageous. I told the plumber i would pay him the $89 sevice charge and sent him home after he quoted me $700 to change a cartridge and turn on the water to a pool house. I bought the cartridge for $50 changed it and turned the water on. Took me 30 minutes. Previous plumber charged us $200. The Advantage guy told me ""we were ripping the previous plumber off."" My suggestion, dont look for a plumber online. Call your local plumbing supply shop for a recommendation. They will know good plumbers who charge a fair price. They told me that this company has that reputation of $$$$.

Camellia P.

Tom provided the most thorough assistance we've ever received from a plumber. He carefully gave a detailed explanation of the work before he started. Also before he started, he inspected our entire plumbing system to make sure there where no unexpected reasons for our current issue. He offered to answer any questions while he was working. After he finished the work, he let us know issues he noticed that might be concerns in the future. He simply provided the information without any pressure. I will not hesitate a second before calling Advantage Plumbing for future plumbing needs.