Advanced Quality Plumbing

Lori W.

I highly recommend Steve. I had a clogged shower drain and I called 3 different plumbers to get pricing. Steve answered right away and was straight forward (no sales pitch), and his pricing was a bit lower than any of the others. He was nearby, so he was here in 10 minutes. He did an excellent job in a really short time. I found out that a couple of my neighbors have also used his service and were super happy. If I ever have any other problems, I'll definitely be calling Steve.

Alexis D.

We've used Alfred Williams (Steve) a couple more times since our initial review. Each time, Steve has been absolutely fantastic! Quick to return calls, great quality service, and a very reasonable price!

Nancy T.

Steve just left my home a few minutes ago and I would recommend him to any and all for plumbing issues. Let me start at the beginning---a few months ago. The faucet in my laundry room developed a leak. It wasn't a leak, it was more like a gusher. Asked husband for help; which never came so I decided to do the next best thing. I wrapped up a new faucet as a Christmas present. It sat on the end table for a long time. I finally asked him if he was going to be able to install it for me. His answer was that he ""probably didn't have the right tools for the job and to go ahead and get someone in to do it for you"". So, I looked at all the Yelp reviews and called someone (not AWP) and left a voice message. I even sent a request through their online contact information. I waited and I waited and I waited (7 days). I called back again and again got voice mail and this time I politely requested that if they could not do the job to at least please call me back and let me know so I could find someone else. Guess what, I'm still waiting for that call. I gave them 2 more days for a response and then I called AWP! To me there is such a thing as common courtesy. Don't tell me that someone couldn't have called and told me that they were too busy, didn't have the manpower or bandwidth to help me.

When I called Alfred Williams Plumbing--first thing, I didn't get a voice mail; I talked to someone directly. They said I would have a call back within 15 minutes. It wasn't 15 minutes it was more like 2 minutes! I explained what I thought (notice the word thought) I needed and also asked about my dishwasher. Steve explained I really needed an appliance repair person for my dishwasher problem. So, he gave me the name and number of his ""go-to"" person. I will be calling them soon.

We set up an appointment for today (Wednesday) between the hours of 12-1. I was
delighted to have him show up at my door about 11:25 AM. I took him back to my laundry room and showed him what I thought (again that word) was wrong and that I had a replacement faucet which I purchased at OSH. Steve gets to work and once he has removed the old faucet he realized that the new one wouldn't work. I thought I was doomed. Not so fast---I still had the part that I had taken over to the hardware store. So, I gave it to him and lo-and-behold, he just replaced a rubber gasket. Which, by-the-way, I had asked the clerk in the plumbing department at OSH if it was possible to do. He advised me nope; easier to replace the faucet.

So, if it weren't for Steve and his plumbing knowledge and repair capabilities, I would probably still be without a working sink. He was efficient, took great care with his work and I was delighted with the cost. We have cats and he took care to make sure that they didn't escape out the front door when he had to go out to his truck.

Steve did a great job; he explained things to me so that I understood the problem and the solution and he tested the faucet several times before he finally signed off on the job and left my house.

I recommend these folks highly and now I know whom to call when I need a plumber.

I am sorry that this is such a long review but I wanted people to know the steps I had to go through before I found AWP.

V. N.

I had a leaking Moen kitchen faucet. Prior to coming out, Steve asked for the model # of my faucet. The day of the appointment, Steve replaced the cartridge to the faucet in about 5 minutes and problem was solved! Price was extremely reasonable. Before I called Alfred Williams I called another plumber who had 5 star reviews on Yelp as well and they immediately made the assumption that I needed a new faucet without even looking at the faucet. I'm glad I didn't listen to them and called Alfred Williams instead. Not all 5 star rating companies are the same!

Sam M.

Called Alfred Williams plumbing for a plugged drain, left a message with an answering service, and within 5 minutes Steve (owner and sole employee) called me back. Steve gave me a one hour window when he could come later that day, but said he would come earlier if he could. He called one our before our scheduled time, asking if it was OK to come immediately. I said yes, and in 5 minutes Steve arrived. After I explained what I had tried, Steve checked out the situation, climbed up the roof and power snaked the drain vent. Problem solved in 45 minutes start to finish! And he gave me a great referral to Nelson plumbing for a copper repipe, a service he doesn't provide. Nice to work with a pro that knows what he's doing.

R L.

We noticed a lot of water dripping under our kitchen sink this morning. I crawled under the sink but could only tell that it was coming from the main faucet, and that the flow increased when I turned on the water, hot or cold. Steve has done excellent work for me in the past, so I called his answering service, and he called me back within seconds.

Before scheduling an appointment, Steve asked me a few questions. It turned out that the solution to the problem was very simple. All I had to do was pull the flexible metal hose out from the fitting above the sink and tighten the fitting between the hose and the faucet. Problem solved. No charge.

Thank you, Steve! You are the best.

Ina B.

Steve amazed me today with his professionalism, his total integrity, his amazingly low price, his careful expert work, his fantastic efficiency, and his great attitude. Here's my story:

A couple of days ago I noticed the water pressure in the house was kaput, called the City utility company, they sent a very nice man to check it, and he told me it was the main valve to the house (which was built in 1953 or so). It was one of those old-old ones with a circle-shaped valve to turn rather than the new kind with an up-down handle, and it was all corroded and leaky. We figured my gardener had seen it leaking, turned it until it stopped leaking, and didn't think to tell me my house's water wouldn't work. '[Yeah, I know, but he's a *nice* gardener ....] I asked the water guy from the City how long he figured it would take a plumber to repair it from start to finish and he estimated around 30-45 minutes (i.e., equaling an hour of pay-the-plumber time). So I went to good ole Yelp!, found a bunch of 5-star plumbers near me, and called three of them.

The first one had a recording saying he's out of town until Nov. 7th. The second one told me no way would it take just a half-hour or so when I described the problem, said he couldn't fix it until Friday or Saturday (this was Weds afternoon), and asked me to text him a photo of the old corroded leaky valve so he could text me an estimate -- which I did. While I was was waiting for him to text back, I called the third one -- Steve! (yay!) -- and got a very professional lady who took my number so he could call me. (Is this beginning to sound like Goldilocks and the Three Bears? Sorry, LOL).

Well, Steve called back almost before I could put the phone down; he asked me to text him the photo -- which I did -- and then (unlike the Second Bear, above) he *immediately* called me back! I asked about how much he figured it would be, and he *asks* me ""Are you over (some age that I'm over, forgot what age he said), because I give a Senior Discount."" Like, he *asked me*, I didn't have to ask! He then estimated it would cost $150 to $200 and said he could do it Friday AM (i.e., before Bear Number Two whom I'd called before him), so I said ""Great.""

THEN, Bear Number Two texts me back with *his* estimate. And now I will leave you hanging with intense curiosity until the end of the story, whereupon I will Blow You Away with the difference between Steve and that other dude.

So, this AM (i.e., Friday), Steve calls me around 8:30 AM (which I'd asked him to do) to say he's on his way. He arrives at 9 AM as promised. He is courteous and friendly and professional, and gets right to work; first shutting off the water intake at the meter and then starting doing his Plumber Thing while I go in house and web-surf. Soon the doorbell rings ... he's done! The job took him all of 36 minutes to do.

His bill? (Itemized of course) ... under $140 on my Visa!

Steve's My Man!

So you ask, *quivering* with curiosity, ""What did 5-Star Yelp Plumber #2 quote?


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Would you believe (yeah, believe it) .. $450!

C R.

I called Alfred Williams Plumbing today to fix a leaky toilet, got an answer service but Steve called back within 15-20 minutes. I called at noon and he was able to come a few hours later on the same day and not only fixed the leaky toilet but replaced the parts of the others in my house at my request. He charged very reasonable rates, more so than the last plumber I used. I will be calling him in the future if I ever need a plumber. Highly recommend!

Patricia W.

Our under-sink cleanout in the kitchen broke (the part the plug screws into split in two) and we also had been hearing that ""glug, glug, glug"" when we dumped a pot of water down the kitchen sink. With the great reviews in Yelp and Checkbook.org, I called Alfred Williams Plumbing. Steve (aka Alfred) arrived just before our scheduled time, had a quick peek, and within minutes had used a $10 solution to solve what I thought would require repiping of my under-sink drainage system. I'm sure other plumbers would have spent 4 hours repiping my kitchen, but Steve used an expanding clean-out adapter and within minutes that problem was solved. He probably saved me $800 or more with that clever solution. He then got to work on our stubborn clog and even cleaned the sink cabinet and floor to better than when he arrived. What you have with Alfred Williams Plumbing is someone you can trust to treat you fairly and solve the problem you have, not the one that will get him the most money. I am happy to say I have found a plumber that I will call on again and again.

pam c.

Alfred Williams did not do any work for me but I am giving them 5 stars for returning my call on a Saturday just to let me know they did not do the kind of work I needed done.