Advanced Mechanical Services

★★★☆☆ 2.7 / 5 (23)
: 418 Broadway, Santa Cruz, CA 95060
: (831) 420-1318
:

Company Overview

Business Services

  • Plumbing inspection

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Henry H.
★★★★★

Don knows his stuff. He helped us identify a leak at a property and got it fixed. Very knowledgeable and I would recommend him to anyone.

Ron S.
★★★★★

Kind of funny looking at the one star reviews. They seem to be based on not liking the guy. I've worked with Don for more than a decade repairing my home and some of my rentals. He doesn't fool around. He comes in, sees the problem, fixes it, and gets the hell out. I've never had a problem with any of his work. He knows my plumbing better than the guy who installed it. Don knows what he is doing. His fees are less than anyone else I've used. He isn't one for small talk, which suits me fine. If you want a friend, buy a dog. When something breaks, I call Don.

Lex D.
★☆☆☆☆

Unreliable, unresponsive, unprofessional, disrespectful and misogynistic. There is a reason that all but one of the women reviewing this business give it a one.

Charles P.
★★★★★

We have been very satisfied with Don the owner of Advanced mechanical services. He is fast, very reasonable, and very skilled
on the various issues we have had. Highly recommend him.

Chuck P.

Ronald J.
★★★★★

Don is the most knowledgeable, capable and reliable plumber and mechanical services individual I have ever used who gives us prompt, expert and excellent service every time. He is polite, quick and efficient and very fair with his pricing. I highly recommend him.

Ron J

Meredith B.
★☆☆☆☆

Don didn't show up--twice. He didn't even call. I had to call him two hours after our appointment--each time. We made a third appointment; I canceled an appointment of mine to be here for him. He came, installed the stove, then overcharged my landlady by an hour and a half!

When he was done, I said, ""Now, to see if it works!"" He said, ""Not my problem!"" Really?

Don't hire this guy.

Filipe G.
★☆☆☆☆

It's amazing how this business is still open.. I got my first Backflow prevention device notice after moving to Boulder Creek less than a year ago, ADS is the first on the approved list of testers, I gave him a call and less than 1 minute into the call he said he ""wasn't interested because I hadn't paid him the last time"" and hang up, there was just enough time to tell him I was the new owner and didn't know what he was talking about, still he didn't care and hung up!!! This is just unprofessional and unacceptable.

Meri C.
★☆☆☆☆

Don Adams and AMS received 1 star for showing up quickly. Do not use this company as the owner, Don Adams, who also preforms work is rude, unprofessional, and hot headed. Both he and his assistant showed up without calling ahead of time, smelled of pot, chewing gum, pushy, wouldn't listen to the info we provided from PGE. They were out to provide an estimate and just left when they didn't want to discuss the questions we asked. Never returned calls, his voice mail message was full or lacking of professionalism. Received a bill for work not requested and no quote for work asked to be done. Here's his reply to an email I sent when I would not get ahold of him on the phone: ""i knew you would not pay for services rendered so i treated you as any deadbeat ... who takes advantage of labor and the trades.... this is why no one wants to work on yr property at the supply houses other plumbers have posted warnings about doing businesses with you folks ... we only showed up as a favor to randy with pac sun .....you are the one who is unprofessional.... so go away ........ i obviously do not need yr kind of businesses"". FYI, we have not used any plumbers so his warnings are a lie. Stay away from AMS and especially Don Adams. Scary.....

Peter Z.
★★★★☆

After one reschedule Don came out and installed a new furnace and cleaned our dryer duct. Cleaned up everything and was finished in four hours for a very reasonable price

Jacob B.
★☆☆☆☆

Don Adams was very unprofessional, he either shows up late or not at all, he and an employee came through to fix our appliances (dishwasher, vent above stove, and microwave above stove). When Don looked at the dishwasher he said ""the dishwasher works, it just wasn't working because there was an accumulation of grease."" This sounds odd because usually dishwashers clean the grease, non the less we believed it was fixed and tried to run it, by no surprise to me the dishwasher was in no working order. Don also installed a new vent fan above our stove taking out the old microwave/vent fan installation and just tossed it on our back porch, not only did he leave the old installation and debris from the wall on our back porch but he also did not instal the new microwave, when I called Don asking why he had left the old installation and not installed the new microwave above the stove, he said it was non of my business, he said ""You don't pay my bills, your landlord does, so i don't have listen to anything you say."" This is very unprofessional to be talking to a customer like this, in response i said ""Excuse me is this how you talk to one of your customers"" after I had called him out on his unprofessionalism he then hung up the phone on me, i called again on my friends phone to continue the conversation, he then threatened to come to my property and to kick my ass. These are Don's words exactly, ""I will come to your house and personally kick your ass."" I would not recommend his services to anyone, obviously he is inept to run a company and not only lacks the social skills to communicate properly but also lacks any experience in ""Advanced Mechanical Services"".

web analytics
Call Us Now
Exit mobile version