Advanced Mechanical Services

Peter Z.

After one reschedule Don came out and installed a new furnace and cleaned our dryer duct. Cleaned up everything and was finished in four hours for a very reasonable price

Jacob B.

Don Adams was very unprofessional, he either shows up late or not at all, he and an employee came through to fix our appliances (dishwasher, vent above stove, and microwave above stove). When Don looked at the dishwasher he said ""the dishwasher works, it just wasn't working because there was an accumulation of grease."" This sounds odd because usually dishwashers clean the grease, non the less we believed it was fixed and tried to run it, by no surprise to me the dishwasher was in no working order. Don also installed a new vent fan above our stove taking out the old microwave/vent fan installation and just tossed it on our back porch, not only did he leave the old installation and debris from the wall on our back porch but he also did not instal the new microwave, when I called Don asking why he had left the old installation and not installed the new microwave above the stove, he said it was non of my business, he said ""You don't pay my bills, your landlord does, so i don't have listen to anything you say."" This is very unprofessional to be talking to a customer like this, in response i said ""Excuse me is this how you talk to one of your customers"" after I had called him out on his unprofessionalism he then hung up the phone on me, i called again on my friends phone to continue the conversation, he then threatened to come to my property and to kick my ass. These are Don's words exactly, ""I will come to your house and personally kick your ass."" I would not recommend his services to anyone, obviously he is inept to run a company and not only lacks the social skills to communicate properly but also lacks any experience in ""Advanced Mechanical Services"".

Thomas S.

Do not use this service. Our house property manager has used him multiple times against our recommendation and each time Don Adams has shown up either multiple hours late without any warning, or not shown up at all. When he or his employees do show up, they are in our house for no more than 30 minutes before they must ""finish another job elsewhere"". We have had a hole in our bathroom ceiling for 3 weeks now, and in the three times he has been here during these three weeks he has put in maybe a total of 4 hours of labor. The hole was made to originally find a leak coming from upstairs, and when we asked him where the leak was located we were told by Don Adams that ""that wasn't his job"". That section of ceiling needed to be sealed and pumped of oxygen using a large tool, Don Adams left this refrigerator sized tool in our living space for weeks. One of my friends even overheard him say to one of his employees ""What are you doing?! We can't half ass these jobs anymore these new kids will ask for invoices."" Whether it is because of a lack of motivation, or sheer incompetence, this plumbing service is by far one of the most unprofessional businesses I have ever used. One star.

John L.

Don is the most knowledgeable service plumber I have met in Santa Cruz. He is prompt, clean, and fast. Don't hesitate to book an appointment with Advanced because they get the job done right the first time!

Jacqui H.

The reviews about this company being flaky are true! Two appointments were made and both appointments were no call no show. Very unprofessional and rude. I wouldn't have gone with them the second time, by my property management company set up the appointment and no one else could come out for 2 more weeks. I don't know how anyone runs a business in this manner. They don't even return the call after they no-show!

Phil K.

We have had work done by Don Adams and his son previously that we have been satisfied with. For some reason, they are now seem very flaky. Twice we were told we would get a call back that never happened and they did not show up for their appointment nor did we receive a call to reschedule. I would no longer recommend them.

icarus x.

Don and his company are totally unprofessional and unacceptable. Don said he would show at 2pm, called at 3 and said it'd be another hour. Never came. Finally got a hold of him at 6:30 and he said he'd been busy with a client that has more work for him. Said he'd show up at 10am next day. Never showed or called. I left voicemail that went unanswered. This was for a broken hvac. It was 34 degrees this am and he knows there is no heat here. Could care less. Skip this jackass and call someone who is a professional.

Christophe B.

Don is on top and very reasonably;e priced
it is true since he is pretty busy trying to accomodate everyone at the last minute (he did for us many times) he is not the freindliest guy
He is all business
Once you know him more though, he is a really nice guy
we use him for our business and personal matters

Scott S.

Don did our Backflow testing & we are happy with the results. They came quickly after we called, were efficient, friendly & their prices were very reasonable. I have no complaints & will use them again...

Maribol I.

These men are very disrespectful when they come to your home. Often not even making respectful eye contact when they speak to you. Beyond the lack of manners and professionalism they love to add things to up charge the service. Much of the repair work done in a sub standard way and has to be repaired again. Don't trust these people with your home